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Unmute your customer experience with smart business communication - powered by AI
In a world that never stops talking, the businesses that win are the ones that speak with purpose.
With NFON, you turn voice into value: from intelligent routing and automated responses to scalable support and customer experiences that feel personal, not robotic.
Whether you're in healthcare, retail, finance, or the public sector, we help you reduce friction, serve faster, and lead with clarity — powered by AI, built for results.
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AI-powered voice communication that puts your business in control.
NFON helps you unmute what matters most: speed, clarity, and connection.
- AI voice agents that respond 24/7 — in multiple languages, delivering human-like interactions that scale with your team.
- Smart routing, live transcription, call summarisation, and seamless escalation — reducing chaos and unlocking clarity.
- Actionable insights from every conversation with automated transcripts, conversation analytics, and real-time sentiment that turn talk into action.
- Human-like interactions that scale with your team, delivering consistent empathic and contextual responses.
All with the security, privacy, and flexibility your business demands.
Remain accessible – even during high workloads
Request information and find out how you can simplify customer communication.
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Product overview.
AI-Enhanced Cloud Telephony
Communicate more intelligently, work more productively. AI integrated directly into your cloud telephony, ready to use instantly, and a real efficiency booster on a daily basis.
Intelligent Assistants
Automate and improve customer interaction wit multichannel AI bots, seamlessly integrated into existing systems, multilingual and GDPR-compliant.
AI For Greater Productivity in the Contact Center
Scale your customer engagement with intelligent agents that automate routine tasks and actively support your agents.
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Why NFON?
Built in Europe. Designed for real-world business.
We don’t just promise future-ready AI — we use it ourselves.
From internal knowledge bots to multilingual call deflection and intelligent workflows, we’ve tested and scaled our AI inside NFON. Now we’re helping others do the same — with results from day one.
- Fast rollout
- Industry-tailored use cases
- Human-centric design
- Real partnership from strategy to support
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Your business. Our tech. Smarter together.
- Modular and API-ready
- Secure cloud infrastructure hosted in Europe
- Built-in analytics and insights
- Local support and full EU compliance
More than 54,000 customers use NFON and botario products.
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This is what satisfied NFON customers say:
“It’s amazing how quickly we can implement processes with botario’s Voicebot. It relieves our employees, improves service for customers, and we’re now rolling out this technology to our own clients to optimize their processes.”
“When NFON introduced us to their new AI features with botario, we knew immediately that this was the solution we wanted to build on and make available to our customers. Our solution is not just a standard one, but a close collaboration to create something customized for our customers that can also be connected to existing systems."
“Every second the bot saves is a second our agents can spend with someone who really needs them. That’s the real ROI.”
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