Connect what belongs together!
CRM Connect makes it incredibly easy to connect Cloudya with your CRM system and your CRM system with Cloudya.
Seamless CRM integration.
Have all the facts you need at your fingertips the moment you need, thanks to the easy integration between the Cloudya desktop app and more than 300 different CRM platforms, Outlook and Google Contacts.
Your team will suddenly be more efficient and, resolving issues faster, customers will be singing their praises.
What’s in it for your business?
Customer data at your fingertips.
Access all relevant customer information anytime to make informed decisions and deliver personalised service.
Make your team more productive.
Work more effectively by simplifying data management. This ensures smooth operations and boosts employee satisfaction.
Scale up and down.
Without being tied to long-term contracts, you have the flexibility to scale up when needed and reduce capacity when you don’t.
CRM capabilities that truly add value.
Integrates with more than 300 CRM platforms.
Serve diverse industry needs by connecting with more than 300 different CRM platforms.
Centralised information display: See all relevant CRM and ERP details with every call to respond quickly and efficiently to customer inquiries.
Free Outlook and Google Contacts integration: Available exclusively for Cloudya Business Premium customers.
Custom integrations: Can’t find your CRM on the list? No problem — we’ll support you with on-demand integration options.
Start calls where your customer data lives.
With click-to-dial, you can launch calls directly from your CRM — no manual number entry needed. It saves time, speeds up workflows, and reduces errors. Combined with integrated caller ID and automatic contact matching, it ensures smoother processes, greater productivity, and a better customer experience.
All key customer details at a glance — before the call even starts.
When a call comes in, your CRM system automatically displays the matching contact with all relevant information.
This gives you instant access to customer data, call history, and open issues — for fast, personalised service from the very first moment.
Call history visible directly in your CRM.
With CRM Connect, your full call history is automatically visible within your CRM system. Incoming and outgoing calls are logged — including time, duration, and contact assignment.
This saves time, keeps everything organised, and eliminates the need to switch between applications.
