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An add-on that makes all the difference – for even smarter communication with AI.
Activate AI Essentials now – for more clarity, less effort, and faster results.
With AI Essentials, you get even more out of your Cloudya Business Premium solution: Transcripts, summaries, action items, and Nia – your smart assistant – right inside the app.
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Integrated, secure, reliable and GDPR-compliant.
You listen. AI Essentials takes care of the rest.
AI Essentials brings intelligent call analysis directly into your existing NFON Cloud Telephony setup. All content stays protected – hosted in Germany and audited to the highest privacy standards.
Save time, reduce follow-ups, and gain transparency – without compromising on security.
- 100% native integration in Cloudya – no additional setup needed
- Transcription only with active consent from participants
- No use of customer data for AI training
- Hosted in Germany – on NFON infrastructure
- Fully GDPR-compliant and certified
Automate your communication.
Request information and ensure digital readiness!
From call to action in seconds.
Real-time transcription.
Document important calls with ease: Start transcription directly from the call log whenever needed. No more note-taking – and everything said stays at your fingertips.
Summaries & action items.
Get structured call summaries including detected to-dos. Less admin, more clarity – for smarter decisions and leaner workflows.
Nia – your intelligent assistant.
Whether for tasks, settings or support: Nia helps you directly in the Cloudya App Suite and Admin Portal – with helpful tips, step-by-step guidance and smart navigation.
More than 54,000 customers use NFON and botario products.
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A provider you can trust.
"Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."
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"Since we switched to NFON, we can finally take calls wherever we are and from any device. The integrations with Microsoft Teams have made things a lot easier, and we can use the whole Microsoft Teams suite, with any client or partner - just being a click away at all times."
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"Our biggest challenge is to stay connected at all times. That’s why telephony is a key priority for us. NFON offered us a cloud communication platform that can cover all our needs. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Nmonitoring Queues."
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"I would recommend NFON without reservation – I just plug in a new device, and it works."
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