DORA Regulation: How financial companies secure digital resilience with NFON

More digital security for the financial sector – and for everyone who supports it.

In a world where digital processes have long formed the backbone of every industry, one thing is becoming increasingly clear: security is not an add-on – it is business critical. The new EU regulation DORA (Digital Operational Resilience Act) makes digital resilience mandatory – especially in the financial sector. But it's not just banks, insurers, or FinTechs that are affected. Their IT service providers, like us at NFON, are also in the spotlight. And that's a good thing.

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What is DORA? And why does it affect you?

The Digital Operational Resilience Act (DORA) is a new EU regulation that has been in effect since January 17, 2025, for the entire financial sector – and for all those who support it digitally. Its goal is to protect digital systems and processes against disruptions, cyberattacks, and outages.

IT service providers like NFON are directly included in the regulatory framework. Specifically, this means:

  • More transparency

  • Clear contractual rules

  • Binding information and reporting obligations

  • Threat-led penetration tests

Why is NFON particularly important for DORA-relevant companies?

As a leading provider of cloud communications in Europe, NFON supports numerous companies in regulated industries such as banking, insurance, and financial services. Our solutions comply with recognized standards and meet the requirements for availability, confidentiality, and integrity according to the state of the art.

To support our business customers in their internal implementation of DORA requirements, we provide the following relevant documents on our website.

  • DORA Supplementary Agreement, for integration into your contractual documents

  • Verification list, transparency regarding our technical and organizational measures

  • Declaration of Conformity

DORA is no longer a future issue – the requirements apply now. Use NFON's support to fulfill your obligations. Together we ensure digital resilience!

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