Duty to inform


We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

NFON AG
Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:


Julius Bloch
NFON AG
Machtlfinger Str. 7
81379 München
datenschutz@nfon.com

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).


Consent – Tracking


With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.

FAQ's, woordenlijst, whitepapers, webinars. Alles wat je zou willen weten.

Ontdek de wereld van de cloud

Webinars

We maken gebruik van webinars om gebruikers te helpen en degenen die geïnteresseerd zijn om de voordelen en de functies van NFON te leren kennen.

  • Welke mogelijkheden heeft cloud telefonie?
  • Welke voordelen en functies heeft cloud telefonie te bieden?
  • Hoe krijg ik het beste uit cloud telefonie?


Webinars maken het mogelijk om onze experts vragen te stellen over verschillende onderwerpen.

FAQ – veel gestelde vragen

  • Wat zijn de voordelen van een cloud oplossing?
  • Hoe betrouwbaar is het gebruik van cloud telefonie?
  • Wat kost NFON cloud telefonie?
  • Is het ook mogelijk om analoge apparaten in combinatie met cloudtelefonie te (blijven) gebruiken?


We hebben een reeks vragen samengesteld die regelmatig worden gevraagd in onze FAQ sectie.

Whitepapers en business cases

  • Welke eisen stelt zakelijke telefonie u vandaag en morgen?
  • Wat denken IT managers in Nederland over cloud computing en cloud telefonie?
  • Welke nieuwe mogelijkheden bied cloud telefonie voor uw bedrijf of organisatie?
  • Hoe kunnen werknemers zinvol en veilig gebruik maken van hun privé smartphone.


Bekijk de antwoorden op bovenstaande of andere vragen in onze whitepapers.

How-to-video's

Wilt u ook weten hoe u uw toestel moet doorschakelen, hoe u een conferentiegesprek start of hoe u uw toestel kan instellen met behulp van Ncontrol?

Bekijk hier verschillende instructiefilmpjes van verschillende type toestellen of applicaties, zo vaak u maar wilt.

Woordenlijst - de meest belangrijke termen van cloud telefonie

Wat zit er achter technische termen zoals "Fixed Mobile Convergence" of "Callcenter-monitoring" of afkortingen zoals "VoiP", "CTI" of "AES"?

In onze woordenlijst vindt u uitleg en gedetailleerde beschrijven van de technologieën die een belangrijke rol spelen in cloud telefonie. Makkelijk te begrijpen in eenvoudige bewoordingen.