"The NFON system delivers exactly the functionality we require as well as cost savings."

Jamie Gallagher

Managing Director

High Product and Service Value

Cityfront is a global business and technology consultancy dedicated to the financial markets sector. The company specialises in providing short, medium and long-term solutions to its clients’ trading application needs. With a head office in London, and operations in Paris and Singapore, Cityfront works across trading, risk and back office operations on a wide selection of financial products and investment platforms. Cityfront employs 60 industry experts around the globe in both a ‘run the bank’ and ‘change the bank’ capacity, supporting many of the world’s largest banking and financial institutions.

The Starting Point

  • Existing system limited in functionality
  • Existing system failing to deliver value
  • Investing Internet Telephony to improve operational efficiency and lower costs.
  • Address the issue of its limited telephone system

The Challenge

  • A cost-effective internet telephony solution capable of delivering value on the large number of calls made
  • A robust infrastructure with no downtime
  • Advanced functionality, including call monitoring and accurate reporting
  • A fixed flat rate cost model and unlimited landline and mobile calls within the UK
  • Fixed mobile convergence
  • Individual user control

The Benefits

  • A highly cost-effective telephony solution
  • Operational flexibility for a busy and fluid workforce
  • A robust and reliable infrastructure with no downtime
  • nControl user interface to allow users to modify and personalise their own experience
  • Ability for number-to-follow-user at office, home or mobile device
  • No need for PBX hardware

"Our office move was the perfect opportunity to address our telecoms challenges and NFON has delivered a system that perfectly suits our needs."

Jamie Gallagher

Managing Director