Hospitality [Contact](# "Contact") ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General * [Talk to Sales](tel:+443303838000) * [Write to us](/gb/request-information) Search * [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) Call & Work ![AI icon](/assets/ai_icon.webp) + [Cloud Telephony](/gb/products/cloud-telephony/) + [SIP Trunk](/gb/products/enablement/) + [Devices](/gb/products/devices) Build & Automate ![AI icon](/assets/ai_icon.webp) + [Assistants](/gb/products/ai/assistants) + [Bots](/gb/products/ai/bots) + [AI Agent Studio](/gb/products/ai/agent-studio) Engage & Support ![AI icon](/assets/ai_icon.webp) + [Contact Center](/gb/products/customer-contact/) Integrations & Add ons + [Integrations & Add ons](/gb/integrations/) * [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) Industries + [Health & Wellness](/gb/solutions/health-wellness) + [Retail & E-Commerce](/gb/solutions/retail) + [Finance & Legal](/gb/solutions/finance-insurance) + [Travel & Hospitality](/gb/solutions/hospitality) + [Public Sector](/gb/solutions/public-sector) + [Energy](/gb/solutions/energy) Success stories + [Customer Stories](/gb/customer-stories/) * [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) Partner with NFON + [Partner](/gb/partner/become-partner) + [NGAGE](/gb/partner/partner-programme) Partner Portal + [Partner Portal](https://partners.nfon.com/) * [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre) * [Login](https://start.cloudya.com/ "Login") * United Kingdom + [International](/en/solutions/hospitality) + [Deutschland](/de/solutions/hospitality) + [España](/es/soluciones/hospitalidad) + [France](/fr/solutions/hospitality) + [Italia](/it/soluzioni/hospitality) + [Österreich](/at/solutions/hospitality) + [Polska](/pl/rozwiazania/hospitality) + [Portugal](/pt/solucoes/hospitalidade) + [United Kingdom](/gb/solutions/hospitality) [![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home") * [Products](#) ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg) Call & Work ![AI icon](/assets/ai_icon.webp) Seamless communication ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg) Build & Automate ![AI icon](/assets/ai_icon.webp) AI Automation ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg) Engage & Support ![AI icon](/assets/ai_icon.webp) Omnichannel support ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg) Integrations & Add ons Connect Teams & CRMs + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp) ### Cloud Telephony ![AI icon](/assets/ai_icon.webp) Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/gb/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/) * [Partnerships](#) ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partner with NFON Join the NFON network ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg) Partner Portal Existing partner login + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp) ### Partner From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner) + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp) ### NGAGE Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme) + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp) ### Partner Portal Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/) * [Help Center](/gb/help-centre) * Search * [Login](https://start.cloudya.com/ "Login") * gb + [International](/en/solutions/hospitality) + [Deutschland](/de/solutions/hospitality) + [España](/es/soluciones/hospitalidad) + [France](/fr/solutions/hospitality) + [Italia](/it/soluzioni/hospitality) + [Österreich](/at/solutions/hospitality) + [Polska](/pl/rozwiazania/hospitality) + [Portugal](/pt/solucoes/hospitalidade) + [United Kingdom](/gb/solutions/hospitality) * [Contact](#) [Contact](# "Contact") + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General Get in touch with us. ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp) ### Talk to Sales Get a free consultation to see how NFON products can meet your needs. [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/gb/request-information "Write to us") communication solutions # Deliver unforgettable guest experiences. Innovate your hospitality services and exceed guest expectations with our tailored communication tools. [Elevate your guest services today](/gb/request-information "Elevate your guest services today") * ![](/images/alba3-logo_15dS0E.svg) * ![](/images/steinbach-logo_Z1N4iEu.svg) * ![](/images/hai-logo_uLQP4.svg) * ![](/images/pfalzwerke-gruppe-logo_100mxj.svg) * ![](/images/bkk-pfalz-logo_Puxw6.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/enetz-logo_Zerbg8.svg) * ![](/images/gebruder-weiss-logo_ZdvYQO.svg) * ![](/images/axa-logo_1IP4Nk.svg) * ![](/images/hai-logo_ZwMhyc.svg) * ![](/images/freidrichstaft-palast-logo_1fgORA.svg) * ![](/images/123energie-logo_ZAe6Jg.svg) * ![](/images/pronova-logo_1ypIJF.svg) * ![](/images/eichman-logo_3RUOb.svg) * ![](/images/ewenetz-logo_UNHSd.svg) * ![](/images/nmc-logo_24sHNe.svg) * ![](/images/fritz-logo_Z21DBU9.svg) * ![](/images/frame-27_270N5x.svg) * ![](/images/kvbw-logo_rG251.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fraglovis-logo_2yux9.svg) * ![](/images/swb-logo_Z2umuuN.svg) * ![](/images/littlelunch-logo-svg_Z1ye6C5.svg) * ![](/images/easy-credit-logo_1pczyr.svg) * ![](/images/ewe-netz-logo_JVgSE.svg) * ![](/images/vienna-house-logo-1_ZmMGXy.svg) * ![](/images/fressnapf_logo_Z2bbOnY.svg) * ![](/images/steinway_and_sons_logo_17Lthn.svg) * ![](/images/t-mobile_logo_2022-1_Z1iauS5.svg) * ![](/images/tchibo-logo_nEx5L.svg) * ![](/images/remondis-logo_Z1N1Fk.svg) * ![](/images/logo_rewe_2edAH5.svg) * ![](/images/hilti_logo_1exNAx.svg) * ![](/images/itsc-logo_1rLbMc.svg) * ![](/images/alba3-logo_15dS0E.svg) * ![](/images/steinbach-logo_Z1N4iEu.svg) * ![](/images/hai-logo_uLQP4.svg) * ![](/images/pfalzwerke-gruppe-logo_100mxj.svg) * ![](/images/bkk-pfalz-logo_Puxw6.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/enetz-logo_Zerbg8.svg) * ![](/images/gebruder-weiss-logo_ZdvYQO.svg) * ![](/images/axa-logo_1IP4Nk.svg) * ![](/images/hai-logo_ZwMhyc.svg) * ![](/images/freidrichstaft-palast-logo_1fgORA.svg) * ![](/images/123energie-logo_ZAe6Jg.svg) * ![](/images/pronova-logo_1ypIJF.svg) * ![](/images/eichman-logo_3RUOb.svg) * ![](/images/ewenetz-logo_UNHSd.svg) * ![](/images/nmc-logo_24sHNe.svg) * ![](/images/fritz-logo_Z21DBU9.svg) * ![](/images/frame-27_270N5x.svg) * ![](/images/kvbw-logo_rG251.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fraglovis-logo_2yux9.svg) * ![](/images/swb-logo_Z2umuuN.svg) * ![](/images/littlelunch-logo-svg_Z1ye6C5.svg) * ![](/images/easy-credit-logo_1pczyr.svg) * ![](/images/ewe-netz-logo_JVgSE.svg) * ![](/images/vienna-house-logo-1_ZmMGXy.svg) * ![](/images/fressnapf_logo_Z2bbOnY.svg) * ![](/images/steinway_and_sons_logo_17Lthn.svg) * ![](/images/t-mobile_logo_2022-1_Z1iauS5.svg) * ![](/images/tchibo-logo_nEx5L.svg) * ![](/images/remondis-logo_Z1N1Fk.svg) * ![](/images/logo_rewe_2edAH5.svg) * ![](/images/hilti_logo_1exNAx.svg) * ![](/images/itsc-logo_1rLbMc.svg) * ![](/images/alba3-logo_15dS0E.svg) * ![](/images/steinbach-logo_Z1N4iEu.svg) * ![](/images/hai-logo_uLQP4.svg) * ![](/images/pfalzwerke-gruppe-logo_100mxj.svg) * ![](/images/bkk-pfalz-logo_Puxw6.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/enetz-logo_Zerbg8.svg) * ![](/images/gebruder-weiss-logo_ZdvYQO.svg) * ![](/images/axa-logo_1IP4Nk.svg) * ![](/images/hai-logo_ZwMhyc.svg) * ![](/images/freidrichstaft-palast-logo_1fgORA.svg) * ![](/images/123energie-logo_ZAe6Jg.svg) * ![](/images/pronova-logo_1ypIJF.svg) * ![](/images/eichman-logo_3RUOb.svg) * ![](/images/ewenetz-logo_UNHSd.svg) * ![](/images/nmc-logo_24sHNe.svg) * ![](/images/fritz-logo_Z21DBU9.svg) * ![](/images/frame-27_270N5x.svg) * ![](/images/kvbw-logo_rG251.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fraglovis-logo_2yux9.svg) * ![](/images/swb-logo_Z2umuuN.svg) * ![](/images/littlelunch-logo-svg_Z1ye6C5.svg) * ![](/images/easy-credit-logo_1pczyr.svg) * ![](/images/ewe-netz-logo_JVgSE.svg) * ![](/images/vienna-house-logo-1_ZmMGXy.svg) * ![](/images/fressnapf_logo_Z2bbOnY.svg) * ![](/images/steinway_and_sons_logo_17Lthn.svg) * ![](/images/t-mobile_logo_2022-1_Z1iauS5.svg) * ![](/images/tchibo-logo_nEx5L.svg) * ![](/images/remondis-logo_Z1N1Fk.svg) * ![](/images/logo_rewe_2edAH5.svg) * ![](/images/hilti_logo_1exNAx.svg) * ![](/images/itsc-logo_1rLbMc.svg) ![](/images/solutions-industries-hospitality-hero-int_Z1wMkQE.webp) ![](/images/solutions-industries-hospitality-hero-int_ZJ1NXR.webp) ## In the hospitality industry, exceptional service is the key to success. Seamless communication between staff and guests not only enhances the guest experience but also streamlines your operations. ![](/images/solutions-industries-hospitality-guestservices-imagetext-int_Z1cspVz.webp) ## Guest services. We enhance the guest experience by offering seamless, personalized services that make every stay more enjoyable. * **Automated check-in/out:** Simplify processes with mobile or kiosk options. * **Room upgrades:** Notify guests of available upgrades in real-time. ![](/images/solutions-industries-hospitality-operations-imagetext-int_Z1Hbm1H.webp) ## Operations. We enhance operational efficiency by optimizing staff communication and event coordination for seamless service delivery. * **Efficient staff communication:** Use group messaging and alerts for quick coordination. * **Event coordination:** Manage bookings and guest communications for weddings, conferences, and more. ## Our solutions for the hospitality industry. Our advanced communication solutions are designed specifically for hotels, resorts, and other hospitality businesses to help you deliver personalized, efficient, and memorable services. ![](/images/solutions-industries-hospitality-aichatsbots-card-int_1sUtgG.webp) ### SIP Trunking. Cut telephony costs by up to 50% and easily adjust your services to match seasonal guest fluctuations. Seamlessly manage secure communications across multiple hotel locations from one platform. ![](/images/solutions-industries-hospitality-aichatsbots-card-int_1sUtgG.webp) ### Cloud PBX with hospitality features. Streamline front desk and housekeeping coordination while handling direct room service and wake-up calls. Boost guest satisfaction and run conferences smoothly with powerful event tools. ![](/images/frontdesk-assistants-int_1wga5y.webp) ### AI Assistants & Chatbots Provide 24/7 guest support for instant bookings, inquiries, and services. Engage guests with personalized recommendations, driving extra revenue through smart, timely upselling of amenities. ![](/images/solutions-industries-hospitality-integrations-card-int_Z2iiMmx.webp) ### Seamless integrations. Connect your Property Management System (PMS), CRMs, and ERPs into one hub. Keep guest data synchronized across all platforms to streamline operations and deliver consistent, high-quality service. CORE INFRASTRUCTURE ## NFON is committed to... ### Regulatory adherence. Our solutions comply with GDPR, HIPAA, FINRA, and other industry-specific regulations. ### Advanced encryption. Protect all communications with state-of-the-art encryption technologies. ### Secure data centers. Data is stored in highly secure, geographically dispersed data centers to ensure maximum uptime and reliability. [Verify our security standards](/en/trust-center "Verify our security standards") “Working with NFON has been very positive because, instead of overcomplicating things, they focus on simplicity." ![](/web-assets/f/290788/800x800/5bb8253f94/viennahouse_1.jpg) Vienna House ## Frequently Asked Questions. #### How can your solutions improve guest satisfaction? By providing faster, personalized services and ensuring seamless communication between guests and staff. #### Can AI assistants handle multilingual guests? Absolutely. Our AI solutions support multiple languages to cater to an international clientele. #### Are your systems compatible with our existing PMS? Yes, we offer integrations with most major Property Management Systems to ensure a smooth transition. ![](/images/banner-450-x-800-mobile_Z1tqnM1.webp) ![](/images/banner-1440x400_8iM5V.webp) ## Elevate your guest experience now. 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