European regulation states that some businesses must record all voice and electronic communications relating to actual or intended transactions. ASC Recording Insights for Microsoft Teams offers a reliable way of recording and storing calls. It protects you from legal liabilities and costs with a fully compliant and automated solution.
Microsoft Teams is a trademark of the Microsoft group of companies
ASC Recording Insights for Microsoft Teams was developed for businesses that need to comply with regulations that demand the recording, retention and surveillance of voice and electronic communications.
Microsoft Teams is a trademark of the Microsoft group of companiesRequest more information
Track conversations across channels and grant agents permission to access, record, play or erase recordings.
ASC Recording Insights for Microsoft Teams allows compliant and secure recording of calls. It meets national and international legal requirements and safeguards your business from data breaches.
Drive efficiency with reduced call volumes and monitored script adherence; ASC Recording Insights for Microsoft Teams also allows searching, transcribing, categorising and analysing interactions in Microsoft Teams for valuable business insights.
ASC Recording Insights for Microsoft Teams provides a reliable and safe solution for recording voice, chat, video, screen activities, and content from Teams enabled devices.
Transcribe, categorise and analyse interactions from Microsoft Teams to gain valuable business insights.
Give your staff the opportunity to improve and develop themselves by using recorded calls for training purposes.
ASC Recording Insights for Microsoft Teams is a native app within Microsoft Teams. Therefore no additional infrastructure or hardware is required.
Record voice, chat, video, and screen activities and content from Microsoft Teams and its enabled devices.
ASC Recording Insights for Microsoft Teams fulfills European regulations like MIFID II, HIPAA, Dodd-Frank or FinVermV due to encryption with storage in geo-redundant data centres in Europe.
ASC Recording Insights for Microsoft Teams allows you to automate compliance processes and use dashboards to proactively address compliance issues.
““The NFON telephone system runs seamlessly and is also very cost attractive.””
“NFON ticked all the boxes... and I don’t have to spend any time and effort worrying about it – it just works!”
With customers becoming more demanding, it’s important to always create top-notch experiences. Find out which NFON solutions help you to exceed your customers‘ expectations.
With digital innovation the retail industry is constantly facing new challenges. Discover how NFON can help you to create a unique customer experience.
With ever-changing technology and regulations, finance and insurance businesses are changing too. Discover safe and reliable communication with NFON solutions.