NFON Cloud Telephony for Business Communication [Contact](# "Contact") ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General * [Talk to Sales](tel:+443303838000) * [Write to us](/gb/request-information) Search * [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) Call & Work ![AI icon](/assets/ai_icon.webp) + [Cloud Telephony](/gb/products/cloud-telephony/) + [SIP Trunk](/gb/products/enablement/) + [Devices](/gb/products/devices) Build & Automate ![AI icon](/assets/ai_icon.webp) + [Assistants](/gb/products/ai/assistants) + [Bots](/gb/products/ai/bots) + [AI Agent Studio](/gb/products/ai/agent-studio) Engage & Support ![AI icon](/assets/ai_icon.webp) + [Contact Center](/gb/products/customer-contact/) Integrations & Add ons + [Integrations & Add ons](/gb/integrations/) * [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) Industries + [Health & Wellness](/gb/solutions/health-wellness) + [Retail & E-Commerce](/gb/solutions/retail) + [Finance & Legal](/gb/solutions/finance-insurance) + [Travel & Hospitality](/gb/solutions/hospitality) + [Public Sector](/gb/solutions/public-sector) + [Energy](/gb/solutions/energy) Success stories + [Customer Stories](/gb/customer-stories/) * [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) Partner with NFON + [Partner](/gb/partner/become-partner) + [NGAGE](/gb/partner/partner-programme) Partner Portal + [Partner Portal](https://partners.nfon.com/) * [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre) * [Login](https://start.cloudya.com/ "Login") * United Kingdom + [International](/en/products/cloud-telephony) + [Deutschland](/de/produkte/cloud-telefonie) + [España](/es/productos/cloud-telephony) + [France](/fr/produits/cloud-telephony) + [Italia](/it/servizi/cloud-telephony) + [Österreich](/at/produkte/cloud-telefonie) + [Polska](/pl/produkty/cloud-telephony) + [Portugal](/pt/produtos/cloud-telephony) + [United Kingdom](/gb/products/cloud-telephony) [![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home") * [Products](#) ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg) Call & Work ![AI icon](/assets/ai_icon.webp) Seamless communication ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg) Build & Automate ![AI icon](/assets/ai_icon.webp) AI Automation ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg) Engage & Support ![AI icon](/assets/ai_icon.webp) Omnichannel support ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg) Integrations & Add ons Connect Teams & CRMs + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp) ### Cloud Telephony ![AI icon](/assets/ai_icon.webp) Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/gb/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/) * [Partnerships](#) ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partner with NFON Join the NFON network ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg) Partner Portal Existing partner login + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp) ### Partner From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner) + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp) ### NGAGE Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme) + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp) ### Partner Portal Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/) * [Help Center](/gb/help-centre) * Search * [Login](https://start.cloudya.com/ "Login") * gb + [International](/en/products/cloud-telephony) + [Deutschland](/de/produkte/cloud-telefonie) + [España](/es/productos/cloud-telephony) + [France](/fr/produits/cloud-telephony) + [Italia](/it/servizi/cloud-telephony) + [Österreich](/at/produkte/cloud-telefonie) + [Polska](/pl/produkty/cloud-telephony) + [Portugal](/pt/produtos/cloud-telephony) + [United Kingdom](/gb/products/cloud-telephony) * [Contact](#) [Contact](# "Contact") + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General Get in touch with us. ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp) ### Talk to Sales Get a free consultation to see how NFON products can meet your needs. [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/gb/request-information "Write to us") CLOUD-NATIVE INFRASTRUCTURE # AI-powered Cloud Telephony. Built for modern work. NFON Cloud Telephony keeps your teams connected across every location and device with AI-powered communication that helps you collaborate faster, respond smarter, and keep business moving seamlessly. [Get a free trial](/gb/specials/cloudya-trial "Get a free trial") [View technical details](/gb/products/cloud-telephony/cloudya "View technical details") * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/itsc-logo_Z27MroC.svg) * ![](/images/hilti_logo_Ob6Tr.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fressnapf_logo_Z1v0bqs.svg) * ![](/images/vienna-house-logo-1_17JXts.svg) * ![](/images/tchibo-logo_Z1xrVBE.svg) * ![](/images/ewe-netz-logo_Z281yx8.svg) * ![](/images/steinway_and_sons_logo_Ze6mLr.svg) * ![](/images/t-mobile_logo_2022-1_ZnTY9A.svg) * ![](/images/remondis-logo_1jARNP.svg) * ![](/images/logo_rewe_Z1ht3mN.svg) * ![](/images/swb-logo_oRWCw.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/itsc-logo_Z27MroC.svg) * ![](/images/hilti_logo_Ob6Tr.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fressnapf_logo_Z1v0bqs.svg) * ![](/images/vienna-house-logo-1_17JXts.svg) * ![](/images/tchibo-logo_Z1xrVBE.svg) * ![](/images/ewe-netz-logo_Z281yx8.svg) * ![](/images/steinway_and_sons_logo_Ze6mLr.svg) * ![](/images/t-mobile_logo_2022-1_ZnTY9A.svg) * ![](/images/remondis-logo_1jARNP.svg) * ![](/images/logo_rewe_Z1ht3mN.svg) * ![](/images/swb-logo_oRWCw.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/itsc-logo_Z27MroC.svg) * ![](/images/hilti_logo_Ob6Tr.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fressnapf_logo_Z1v0bqs.svg) * ![](/images/vienna-house-logo-1_17JXts.svg) * ![](/images/tchibo-logo_Z1xrVBE.svg) * ![](/images/ewe-netz-logo_Z281yx8.svg) * ![](/images/steinway_and_sons_logo_Ze6mLr.svg) * ![](/images/t-mobile_logo_2022-1_ZnTY9A.svg) * ![](/images/remondis-logo_1jARNP.svg) * ![](/images/logo_rewe_Z1ht3mN.svg) * ![](/images/swb-logo_oRWCw.svg) * ![](/images/cewe-logo_1qmy5C.svg) ![NFON's digital dashboard showing call analytics with graphs, charts, and data. Additional icons and messages overlay the central interface.](/images/cloudtelephony-productpage-hero-international_ZKBISx.webp) ![NFON's digital dashboard showing call analytics with graphs, charts, and data. Additional icons and messages overlay the central interface.](/images/cloudtelephony-productpage-hero-international_5RRFO.webp) ![Blue cloud icon with phone symbol connected to a telephone, laptop, and smartphone on a green and purple gradient background.](/images/cloudtelephony-infrastucture-productpage-imagetext-international_1rSMWe.webp) Infrastructure ## Simple to manage. Ready to grow. Stop relying on legacy on-premise setups or complex local PBX hardware. NFON Cloud Telephony gives you a flexible cloud-based phone system that can be managed centrally across users, devices, and locations, without maintenance-heavy infrastructure or lengthy setup processes. ![A video call interface with four participants wearing headphones, surrounded by call settings, contact list, and transcription text.](/images/cloudtelephony-hybridfreedom-productpage-imagetext-international_18bEOz.webp) Hybrid freedom ## Anywhere, anytime. Stay connected across teams, devices, and locations with one unified communication experience. Teams can access voice, video, and AI capabilities from anywhere without complex setups, making hybrid work simple, flexible, and reliable. ![User interface showing a phone dialer, voicemail transcription toggle, and usage summary of 1,340 minutes on a vibrant gradient background.](/images/cloudtelephony-collaboration-productpage-imagetext-international_ZOOvQN.webp) Collaboration ## Smarter communication before, during, and after every call. Connect customers to the right contact faster with intelligent routing and AI-supported call management. After every conversation, AI automatically transcribes and summarises calls and voicemails, making information easy to access and act on. [Discover AI Essentials](/gb/products/ai-essentials "Discover AI Essentials") ![NFON's integration options include HubSpot, Zendesk, ZOHO, Salesforce, DATEV, MS Teams, with logos of IBM, SAP, Oracle, and Shopify.](/images/integrations-home-en_Z1qYd3p.webp) Ecosystem ## Compatible with hundreds of systems NFON Cloud Telephony is the intelligent heart of your business stack. With native Microsoft Teams\* support and over 300+ CRM and ERP integrations—including Salesforce, HubSpot, and SAP—we ensure your communication is always powered by your data. [See all integrations](/gb/integrations/ "See all integrations") ![Blue cloud icon with phone symbol connected to a telephone, laptop, and smartphone on a green and purple gradient background.](/images/cloudtelephony-infrastucture-productpage-imagetext-international_1rSMWe.webp) ![A video call interface with four participants wearing headphones, surrounded by call settings, contact list, and transcription text.](/images/cloudtelephony-hybridfreedom-productpage-imagetext-international_18bEOz.webp) ![User interface showing a phone dialer, voicemail transcription toggle, and usage summary of 1,340 minutes on a vibrant gradient background.](/images/cloudtelephony-collaboration-productpage-imagetext-international_ZOOvQN.webp) ![NFON's integration options include HubSpot, Zendesk, ZOHO, Salesforce, DATEV, MS Teams, with logos of IBM, SAP, Oracle, and Shopify.](/images/integrations-home-en_Z1qYd3p.webp) [Get a free consultation](/gb/request-information "Get a free consultation") Intelligence at every step ## Turn communication into action. Nia, our native AI assistant transforms everyday business communication into searchable insights, clear next steps, and actionable outcomes, fully hosted within our secure, GDPR compliant European cloud. ![Interface showing NFON's digital assistant Nia, language selection, and call transcription options alongside a Microsoft Teams logo, on a gradient background.](/images/nia-productpage-en_1JUi1w.webp) AUTONOMOUS CAPTURE ### Nia works while you talk. While your teams focus on the conversation, Nia captures context, summarises key points, and generates action items automatically so conversations instantly become searchable and ready for action. [Capture every conversation](/gb/products/ai-essentials "Capture every conversation") VOICE INTELLIGENCE ### Nia takes care of every first interaction. Nia FrontDesk answers calls, understands requests, and routes customers instantly while reducing manual workload for your teams. [Improve first contact handling](/gb/specials/nia-frontdesk "Improve first contact handling") REAL-TIME CONTEXT ### Nia helps your teams work smarter. Embedded across NFON applications, Nia gives teams instant access to information and support, helping employees work faster with less manual effort. [Help teams work faster](/gb/intelligent-assistant/nia "Help teams work faster") [Try the demo](https://nfon.navattic.com/rg70zdk "Try the demo") VERTICAL SOLUTIONS ## Tailored for every sector. From retail and healthcare to manufacturing and finance, our cloud telephony adapts to your specific workflow and compliance requirements. [Customer stories](/gb/customer-stories/ "Customer stories") [![](/images/insurance-industries-image-international_ZHNDpE.webp) Insurance Insurance Report claims, verify identities securely, and resolve customer issues with clear updates at every step.](/gb/solutions/finance-insurance) [![](/images/public-sector-industries-image-international_1xf6MW.webp) Public sector Public sector Ensure citizens reach the right department, get clear information, and resolve requests without delays.](/gb/solutions/public-sector) [![](/images/healthcare-industries-image-international_1cxas7.webp) Healthcare Healthcare Handle appointment requests, patient inquiries, and routine communication while giving teams more time for care.](/gb/solutions/health-wellness) [![](/images/travel-and-hospitality-industries-image-international_Z1FXLN3.webp) Travel & Hospitality Travel & Hospitality Handle bookings and guest requests with seamless communication across the entire guest journey.](/en/solutions/hospitality) [![](/images/retail-industries-image-international_Z2qFPz6.webp) Retail & E-commerce Retail & E-commerce Manage product questions, deliveries, and returns with fast, consistent communication at any scale.](/gb/solutions/retail) Industry insight ### What is Cloud Telephony? Cloud telephony—also known as a cloud-based phone system or Cloud PBX—is a technology that moves your business communication from traditional hardware to the internet. Instead of physical phone lines and on-premise servers, calls, voicemails, and routing are managed through a centralised cloud platform. This enables total flexibility, scalability, and secure access from any location or device. [Read more](/en/get-started/what-is-cloud-telephony "Read more") ![](/images/what-is-cloud-telephony-productpage-en_ZDvHQV.webp) \*Microsoft Teams is a trademark of the Microsoft group of companies. ![](/images/banner-450-x-800-mobile_Z1tqnM1.webp) ![](/images/banner-1440x400_8iM5V.webp) ## Need a custom enterprise solution? 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