In a double first, the FCS has awarded its new Mark of Excellence for Regulatory Compliance to HighNet and NFON.

In a double first, the FCS has awarded its new Mark of Excellence for Regulatory Compliance to HighNet and NFON.

On 20th September 2018 - NFON AG published the half-year results, with consolidated revenue of 20.6 million Euro and more than 287.000 seats NFON is in plan as expected.FCS makes first awards of its Mark of Excellence for Regulatory Compliance to HighNet and NFON.

Friday, 15th June 2018 - Both HighNet and NFON have been subject to a rigorous audit of their key processes and paperwork and have demonstrated compliance with the relevant telecoms regulation, including the General Conditions of Entitlement.

The FCS Mark of Excellence is a member driven accreditation that helps holders distinguish themselves from the multitude of communications providers. Companies who have undertaken Regulatory Compliance training with Train to Win.tv can opt to have a review of their compliance with industry regulation and, should they wish, proceed to attaining the award. 

Attaining the Standard demonstrates to the marketplace a Provider’s compliance not only in their key documentation but with all relevant industry rules and regulations. The Mark is only awarded by the FCS once all documentation has been independently audited to show that full compliance has been achieved.

Itret Latif, interim CEO, FCS said “We are delighted that our members take their compliance responsibilities so seriously and wish to work to attain this Standard that sets them out as serious, quality providers. Special congratulations to HighNet and NFON and we look forward to more members coming forward to work with our supplier, Train to Win, and attain these high levels of compliance.”

Julie Mills, Director Train to Win, said “Congratulations to both NFON and HighNet! This marks the first CP’s in the Telecoms Industry to be recognised for being compliant with relevant regulation and demonstrate their commitment to both their customers and fellow players in the market, setting the standard for others to aspire to. Both organisations have gone through a rigorous audit and have addressed grey areas to gain the FCS Mark of Excellence.”

Myles Leach, MD, NFON UK commented: “We pride ourselves on being an industry first-mover so we are very proud to be one of the first telecoms companies to be awarded the FCS Mark of Excellence. The process was very valuable as we were able to thoroughly check that all areas of the business comply with the current industry regulations. The accolade gives our customers and partners the necessary assurance and proof that our processes and procedures are the most stringent in the market.”

For more information about attaining the Mark of Excellence go to http://www.fcs.org.uk/excellence or contact the FCS on 020 7186 5432NFON UK and Pivotal Networks in platinum partnership