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High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. 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[+44 330 383 8000](tel:+443303838000 "+44 330 383 8000") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/gb/request-information "Write to us") # Direct Routing - Cloudya for Microsoft Teams\*. Feature-rich integration for your PSTN telephony. [Speak with experts](/gb/request-information "Speak with experts") ![](/images/nfon-ms-teams-direct-routing_200OW7.webp) ![](/images/nfon-ms-teams-direct-routing_Z2lHA7.webp) ## Cost-effective integration. With constant app switching taking up the time and effort of employees today, 26% of individuals are less efficient and **[24% of work is duplicated](https://www.cio.com/article/191598/app-switching-is-killing-your-team-s-productivity-here-s-what-leaders-can-do-about-it.html)**. Boost productivity with Microsoft Teams\* integration for Enterprise PBX, combining advanced calling features in one familiar interface. ## What’s in it for your business? Microsoft Teams\* on your terms with PSTN and advanced Enterprise PBX with all the features your people need to get the job done. Other benefits include: ### Latest telephony features. All the latest and greatest telephony features, such as call queueing and interactive voice technology (IVR). ### Full support. Plus, the basics like analogue line support, IP DECT support, and integration with hardware or alarm devices. ### Always connected. Freedom to connect to third-party applications. ### Customised solution. Go your way with how you build your communications stack cost-efficiently. ### Connected as one. Perfect for businesses with white- and blue-collar workers. ### Easy and smooth. Give your tech team more breathing space and fewer IT support tickets. ![](/images/nfon_ms_teams_nfon-integration-for-microsoft-teams_Z125HDW.webp) ## Top 6 reasons customers choose it. 1. Oodles of DDIs for phone extension and services within the same PBX. 2. Your people are ready for anything with up to 10 call forwarding profiles. 3. All Cloudya and Microsoft Teams\* contacts and call history in one place. 4. Forward calls easily with a professional switchboard. 5. Get voicemail messages from anywhere with the star code. 6. Use Call-Pull to swap calls in progress between devices. ## Related resources. [Direct Routing - Cloudya for Microsoft Teams\* Whitepaper](/web-assets/f/290788/30330e7606/en_nfon_direct_routing_cloudya_ms_teams_one_pager_2023-05.pdf) \*Microsoft Teams is a trademark of the Microsoft group of companies. ![](/images/banner-450-x-800-mobile_Z1tqnM1.webp) ![](/images/banner-1440x400_8iM5V.webp) ## Would a quick chat with an expert help? 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