Cloudya app [Contact](# "Contact") ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General * [Talk to Sales](tel:+443303838000) * [Write to us](/gb/request-information) Search * [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) Call & Work ![AI icon](/assets/ai_icon.webp) + [Cloud Telephony](/gb/products/cloud-telephony/) + [SIP Trunk](/gb/products/enablement/) + [Devices](/gb/products/devices) Build & Automate ![AI icon](/assets/ai_icon.webp) + [Assistants](/gb/products/ai/assistants) + [Bots](/gb/products/ai/bots) + [AI Agent Studio](/gb/products/ai/agent-studio) Engage & Support ![AI icon](/assets/ai_icon.webp) + [Contact Center](/gb/products/customer-contact/) Integrations & Add ons + [Integrations & Add ons](/gb/integrations/) * [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) Industries + [Health & Wellness](/gb/solutions/health-wellness) + [Retail & E-Commerce](/gb/solutions/retail) + [Finance & Legal](/gb/solutions/finance-insurance) + [Travel & Hospitality](/gb/solutions/hospitality) + [Public Sector](/gb/solutions/public-sector) + [Energy](/gb/solutions/energy) Success stories + [Customer Stories](/gb/customer-stories/) * [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) Partner with NFON + [Partner](/gb/partner/become-partner) + [NGAGE](/gb/partner/partner-programme) Partner Portal + [Partner Portal](https://partners.nfon.com/) * [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre) * [Login](https://start.cloudya.com/ "Login") * United Kingdom + [International](/en/integrations/microsoft-teams/cloudya-app) + [Deutschland](/de/integrations/microsoft-teams/cloudya-app) + [España](/es/integraciones/microsoft-teams/cloudya-app) + [France](/fr) + [Italia](/it/integrazione/microsoft-teams/cloudya-app) + [Österreich](/at/integrations/microsoft-teams/cloudya-app) + [Polska](/pl/integracja/microsoft-teams/cloudya-app) + [Portugal](/pt) + [United Kingdom](/gb/integrations/microsoft-teams/cloudya-app) [![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home") * [Products](#) ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg) Call & Work ![AI icon](/assets/ai_icon.webp) Seamless communication ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg) Build & Automate ![AI icon](/assets/ai_icon.webp) AI Automation ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg) Engage & Support ![AI icon](/assets/ai_icon.webp) Omnichannel support ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg) Integrations & Add ons Connect Teams & CRMs + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp) ### Cloud Telephony ![AI icon](/assets/ai_icon.webp) Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/gb/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/) * [Partnerships](#) ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partner with NFON Join the NFON network ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg) Partner Portal Existing partner login + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp) ### Partner From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner) + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp) ### NGAGE Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme) + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp) ### Partner Portal Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/) * [Help Center](/gb/help-centre) * Search * [Login](https://start.cloudya.com/ "Login") * gb + [International](/en/integrations/microsoft-teams/cloudya-app) + [Deutschland](/de/integrations/microsoft-teams/cloudya-app) + [España](/es/integraciones/microsoft-teams/cloudya-app) + [France](/fr) + [Italia](/it/integrazione/microsoft-teams/cloudya-app) + [Österreich](/at/integrations/microsoft-teams/cloudya-app) + [Polska](/pl/integracja/microsoft-teams/cloudya-app) + [Portugal](/pt) + [United Kingdom](/gb/integrations/microsoft-teams/cloudya-app) * [Contact](#) [Contact](# "Contact") + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General Get in touch with us. ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp) ### Talk to Sales Get a free consultation to see how NFON products can meet your needs. [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/gb/request-information "Write to us") # NFON Integration for Microsoft Teams\* via the Cloudya app. Seamless communication inside a virtual environment. [Speak with one of our experts](/gb/request-information "Speak with one of our experts") ![](/images/cloudyainteams_1fgKJ2.webp) ![](/images/cloudyainteams_Z19zEEA.webp) ## Cost-effective integration. Voice remains the simplest way to connect. The Cloudya app for Microsoft Teams\* brings smart, feature-rich telephony directly into the Microsoft Teams\* interface, making communication seamless. ## What’s in it for your business? A truly cost-effective option with no extra licences needed. Plus, you’ll be increasing efficiency with seamless communication inside a single virtual environment. Other benefits include: ### Full PBX features. Take advantage of Cloudya PBX features. Enjoy state-of-the-art telephony features like eFax integrations and prefix routing. ### Boost productivity. Boost your team’s productivity with an integrated business environment ### Seamless integration. Make calls from the Cloudya App from within Microsoft Teams\*. ### Barrier free. Connect with other third-party applications. ### Better communcation. Take your pick between audio or video conferences. ### Easy set up. Easy to get up and running, simple to manage. ![](/images/nfon_ms_teams_nfon-integration-for-microsoft-teams_Z125HDW.webp) ## Top 6 reasons customers choose it. 1. Jaw-dropping time and cost savings. 2. Users can easily switch between apps within Microsoft Teams\*. 3. All Cloudya and Microsoft Teams\* contacts and call history in one place. 4. Freedom to call mobiles or landlines straight from Microsoft Teams\*. 5. Seamless working, wherever, whenever. 6. Easy set-up in a couple of ticks with a few clicks. ## How does it work? 1 #### Search Cloudya in Microsoft Team\* app store. Simply search Cloudya in the Microsoft Team\* app store. 2 #### Download and install the app. The app is available directly on the **[Microsoft Teams\* App Store](https://teams.microsoft.com/l/app/b47ca0a0-1255-11ed-866c-43e5432cb04c?source=app-details-dialog)**. 3 #### Open the app within Microsoft Teams\*. All your usual NFON Cloud Telephony features like favourites, settings, and voicemail will all be available. 4 #### Ready to call! Log in, and you are ready to use NFON Cloud Telephony directly on your Microsoft Teams\*., ## Good reads. [NFON Integration for Microsoft Teams\* via the Cloudya app One-pager](/web-assets/f/290788/8f7df1abaf/en_cloudya_app_for_ms_teams_onepager_2023-05.pdf) [NFON Integration for Microsoft Teams\* via the Cloudya app Whitepaper](/web-assets/f/290788/8edca15714/en_ms_teams_whitepaper_2023-05.pdf) ![](/images/operator_connect_for_microsoft_teams_1_ZTGfe1.webp) ## Not sure of the best way to connect cloud telephony in Microsoft Teams\*? At NFON, we know one size does not fit all. Click here to understand the full range of options available to your business. [More options](/gb/integrations/microsoft-teams/ "More options") \*Microsoft Teams is a trademark of the Microsoft group of companies. ![](/images/banner-450-x-800-mobile_Z1tqnM1.webp) ![](/images/banner-1440x400_8iM5V.webp) ## Would a quick chat with an expert help? [Contact us](/gb/request-information "Contact us") ![NFON Logo](/assets/logo-nfon.svg) News * [Events](https://www.nfon.com/gb/news/events/) * [Press](https://www.nfon.com/gb/news/press/) Customers * [Cloudya Login](https://start.cloudya.com/auth/login) * [Admin Portal](https://admin.nfon.com/) * [NFON Status](https://status.nfon.com/) About NFON * [Corporate](https://corporate.nfon.com/en/) * [Investor Relations](https://corporate.nfon.com/en/investor-relations/ir-at-a-glance/) * [Sustainability & ESG](https://corporate.nfon.com/en/sustainability/) * [Career](https://corporate.nfon.com/en/careers/) Legal * [GTC-SLA](/gb/legal/gtc-sla) * [Legal Notice](/gb/legal/legal-notice) * [Trust Centre](https://www.nfon.com/en/trust-center/) * [Data Protection](/gb/legal/data-protection) * [Cookie Settings](javascript:onclick=UC_UI.showSecondLayer()) © 2026 - NFON | All rights reserved.