The problem of managing telephony at NOYEN’s two plants had become chaotic with some personnel favouring their mobile devices for communications with customers, and others using landlines instead. With more and more customers coming on board, this issue needed to be addressed by a complete solution that would make staff easier to reach and further enable them with modern conferencing capabilities.
As employees move between NOYEN’s two plants, they can keep the same phone number and be reachable wherever they are. Collaborating with customers at each stage of a project is also far simpler now that staff can setup and manage conference calls. And costs remain affordable thanks to low calling charges and no on-premise infrastructure to purchase or maintain. Since introducing NFON, NOYEN believes its communications effectiveness has doubled.
“The quality is very good and, most importantly, NFON offers a professional service.”
NOYEN was formerly known as GT85 Polska.