 Multiphone function | NFON Knowledgebase UK     

[Contact](# "Contact")

![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg)

 Sales & General

* [Talk to Sales](tel:+443303838000)
* [Write to us](/gb/request-information)

 

Search

* [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) 

  Call & Work  ![AI icon](/assets/ai_icon.webp)        
  + [Cloud Telephony](/gb/products/cloud-telephony/)
  + [SIP Trunk](/gb/products/enablement/)
  + [Devices](/gb/products/devices)

  Build & Automate  ![AI icon](/assets/ai_icon.webp)        
  + [Assistants](/gb/products/ai/assistants)
  + [Bots](/gb/products/ai/bots)
  + [AI Agent Studio](/gb/products/ai/agent-studio)

  Engage & Support  ![AI icon](/assets/ai_icon.webp)        
  + [Contact Center](/gb/products/customer-contact/)

  Integrations & Add ons       
  + [Integrations & Add ons](/gb/integrations/)
* [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) 

  Industries       
  + [Health & Wellness](/gb/solutions/health-wellness)
  + [Retail & E-Commerce](/gb/solutions/retail)
  + [Finance & Legal](/gb/solutions/finance-insurance)
  + [Travel & Hospitality](/gb/solutions/hospitality)
  + [Public Sector](/gb/solutions/public-sector)
  + [Energy](/gb/solutions/energy)

  Success stories       
  + [Customer Stories](/gb/customer-stories/)
* [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) 

  Partner with NFON       
  + [Partner](/gb/partner/become-partner)
  + [NGAGE](/gb/partner/partner-programme)

  Partner Portal       
  + [Partner Portal](https://partners.nfon.com/)
* [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre)
* [Login](https://start.cloudya.com/ "Login")
* United Kingdom  


  + [International](/en)
  + [Deutschland](/de)
  + [España](/es)
  + [France](/fr)
  + [Italia](/it)
  + [Österreich](/at)
  + [Polska](/pl)
  + [Portugal](/pt)
  + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/multiphone-function)

[![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home")

* [Products](#)  

  ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg)

    Call & Work  ![AI icon](/assets/ai_icon.webp)    Seamless communication   

  ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg)

    Build & Automate  ![AI icon](/assets/ai_icon.webp)    AI Automation   

  ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg)

    Engage & Support  ![AI icon](/assets/ai_icon.webp)    Omnichannel support   

  ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg)

    Integrations & Add ons   Connect Teams & CRMs

  + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp)

    ### Cloud Telephony

     ![AI icon](/assets/ai_icon.webp)

    Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/)
  + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp)

    ### SIP Trunk

    Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/)
  + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp)

    ### Devices

    Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices)

  + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp)

    ### Assistants

     ![AI icon](/assets/ai_icon.webp)

    Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants)
  + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp)

    ### Bots

     ![AI icon](/assets/ai_icon.webp)

    Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots)
  + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp)

    ### AI Agent Studio

     ![AI icon](/assets/ai_icon.webp)

    Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio)

  + [![](/images/products-engage-support-navbar-int_1xyFBE.webp)

    ### Contact Center

     ![AI icon](/assets/ai_icon.webp)

    Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/)

  + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp)

    ### Integrations & Add ons

    Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/)
* [Solutions](#)  

  ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg)

    Industries   Tailored solutions   

  ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg)

    Success stories   54,000+ trust us

  + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp)

    ### Health & Wellness

    Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness)
  + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp)

    ### Retail & E-Commerce

    Connected communication for modern retail and customer engagement.](/gb/solutions/retail)
  + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp)

    ### Finance & Legal

    Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance)
  + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp)

    ### Travel & Hospitality

    Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality)
  + [![](/images/solutions-publicsector-navbar-int_YyABB.webp)

    ### Public Sector

    Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector)
  + [![](/images/solutions-energy-navbar_FDoix.webp)

    ### Energy

    Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy)

  + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp)

    ### Customer Stories

    Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/)
* [Partnerships](#)  

  ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg)

    Partner with NFON   Join the NFON network   

  ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg)

    Partner Portal   Existing partner login

  + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp)

    ### Partner

    From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner)
  + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp)

    ### NGAGE

    Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme)

  + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp)

    ### Partner Portal

    Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/)
* [Help Center](/gb/help-centre)

 

* Search
* [Login](https://start.cloudya.com/ "Login")
* gb 
  + [International](/en)
  + [Deutschland](/de)
  + [España](/es)
  + [France](/fr)
  + [Italia](/it)
  + [Österreich](/at)
  + [Polska](/pl)
  + [Portugal](/pt)
  + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/multiphone-function)
* [Contact](#)

   [Contact](# "Contact") 

  + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg)

      Sales & General   Get in touch with us.

  ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp)

  ### Talk to Sales

  Get a free consultation to see how NFON products can meet your needs.

  [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000")

  ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp)

  ### Write to us

  Fill out our request form. Our experts will respond as soon as possible.

  [Write to us](/gb/request-information "Write to us")

### Multiphone function

[Using several end devices on one extension with the multiphone function](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/multiphone-function#section-3)

[Installing and using additional functions on multiphone connections easily](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/multiphone-function#section-4)

# Multiphone function

The term ‘multiphone function’ is often used in the context of modern [cloud-based telephone systems](/gb/gb/products/cloudya). Thanks to the multiphone function, it is possible to increase the number of telephones or other communication devices that can be operated in parallel with an extension. Furthermore, the term ‘multiphone function’ also appears in the description of certain telephones, where it refers to the setting up of various different functions and applications on a single device. This glossary entry refers to the multiphone function of cloud-based telephone systems.

### Using several end devices on one extension with the multiphone function

In extensions of a cloud-based telephone system which can be equipped with the multiphone function, it is possible to operate and use, for each extension, a definite number (often up to nine) of end devices of different types under a single call number. The costs for a cloud-based telephone system can be significantly reduced using this function, especially in the case of small companies with less number of end devices and low telephone budget. Although usually a fee is chargeable for the multiphone function on an extension, the overall costs for this function are considerably lower than that required for additional extensions. Multiphone functions render cloud-based systems more scalable and reduce the initial costs for cloud-based telephony.

### Installing and using additional functions on multiphone connections easily

Extensions with multiphone options typically allow individual functions to be quickly and easily installed for all end devices together. These functions include e.g. uniform redirection, voice mailbox, shared [busy lamp field](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/busy-lamp-field-blf) displays and other interesting features. The administration costs for communication functions in the company are thus minimised and optimised.

[Back](#)

 

![NFON Logo](/assets/logo-nfon.svg)

News

* [Events](https://www.nfon.com/gb/news/events/)
* [Press](https://www.nfon.com/gb/news/press/)

Customers

* [Cloudya Login](https://start.cloudya.com/auth/login)
* [Admin Portal](https://admin.nfon.com/)
* [NFON Status](https://status.nfon.com/)

About NFON

* [Corporate](https://corporate.nfon.com/en/)
* [Investor Relations](https://corporate.nfon.com/en/investor-relations/ir-at-a-glance/)
* [Sustainability & ESG](https://corporate.nfon.com/en/sustainability/)
* [Career](https://corporate.nfon.com/en/careers/)

Legal

* [GTC-SLA](/gb/legal/gtc-sla)
* [Legal Notice](/gb/legal/legal-notice)
* [Trust Centre](https://www.nfon.com/en/trust-center/)
* [Data Protection](/gb/legal/data-protection)
* [Cookie Settings](javascript:onclick=UC_UI.showSecondLayer())

© 2026 - NFON | All rights reserved.

                      