 IP address: Definition & role in cloud telephony | NFON UK     

[Contact](# "Contact")

![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg)

 Sales & General

* [Talk to Sales](tel:+443303838000)
* [Write to us](/gb/request-information)

 

Search

* [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) 

  Call & Work  ![AI icon](/assets/ai_icon.webp)        
  + [Cloud Telephony](/gb/products/cloud-telephony/)
  + [SIP Trunk](/gb/products/enablement/)
  + [Devices](/gb/products/devices)

  Build & Automate  ![AI icon](/assets/ai_icon.webp)        
  + [Assistants](/gb/products/ai/assistants)
  + [Bots](/gb/products/ai/bots)
  + [AI Agent Studio](/gb/products/ai/agent-studio)

  Engage & Support  ![AI icon](/assets/ai_icon.webp)        
  + [Contact Center](/gb/products/customer-contact/)

  Integrations & Add ons       
  + [Integrations & Add ons](/gb/integrations/)
* [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) 

  Industries       
  + [Health & Wellness](/gb/solutions/health-wellness)
  + [Retail & E-Commerce](/gb/solutions/retail)
  + [Finance & Legal](/gb/solutions/finance-insurance)
  + [Travel & Hospitality](/gb/solutions/hospitality)
  + [Public Sector](/gb/solutions/public-sector)
  + [Energy](/gb/solutions/energy)

  Success stories       
  + [Customer Stories](/gb/customer-stories/)
* [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) 

  Partner with NFON       
  + [Partner](/gb/partner/become-partner)
  + [NGAGE](/gb/partner/partner-programme)

  Partner Portal       
  + [Partner Portal](https://partners.nfon.com/)
* [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre)
* [Login](https://start.cloudya.com/ "Login")
* United Kingdom  


  + [International](/en)
  + [Deutschland](/de)
  + [España](/es)
  + [France](/fr)
  + [Italia](/it)
  + [Österreich](/at)
  + [Polska](/pl)
  + [Portugal](/pt)
  + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address)

[![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home")

* [Products](#)  

  ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg)

    Call & Work  ![AI icon](/assets/ai_icon.webp)    Seamless communication   

  ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg)

    Build & Automate  ![AI icon](/assets/ai_icon.webp)    AI Automation   

  ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg)

    Engage & Support  ![AI icon](/assets/ai_icon.webp)    Omnichannel support   

  ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg)

    Integrations & Add ons   Connect Teams & CRMs

  + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp)

    ### Cloud Telephony

     ![AI icon](/assets/ai_icon.webp)

    Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/)
  + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp)

    ### SIP Trunk

    Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/)
  + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp)

    ### Devices

    Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices)

  + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp)

    ### Assistants

     ![AI icon](/assets/ai_icon.webp)

    Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants)
  + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp)

    ### Bots

     ![AI icon](/assets/ai_icon.webp)

    Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots)
  + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp)

    ### AI Agent Studio

     ![AI icon](/assets/ai_icon.webp)

    Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio)

  + [![](/images/products-engage-support-navbar-int_1xyFBE.webp)

    ### Contact Center

     ![AI icon](/assets/ai_icon.webp)

    Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/)

  + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp)

    ### Integrations & Add ons

    Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/)
* [Solutions](#)  

  ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg)

    Industries   Tailored solutions   

  ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg)

    Success stories   54,000+ trust us

  + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp)

    ### Health & Wellness

    Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness)
  + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp)

    ### Retail & E-Commerce

    Connected communication for modern retail and customer engagement.](/gb/solutions/retail)
  + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp)

    ### Finance & Legal

    Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance)
  + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp)

    ### Travel & Hospitality

    Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality)
  + [![](/images/solutions-publicsector-navbar-int_YyABB.webp)

    ### Public Sector

    Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector)
  + [![](/images/solutions-energy-navbar_FDoix.webp)

    ### Energy

    Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy)

  + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp)

    ### Customer Stories

    Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/)
* [Partnerships](#)  

  ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg)

    Partner with NFON   Join the NFON network   

  ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg)

    Partner Portal   Existing partner login

  + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp)

    ### Partner

    From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner)
  + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp)

    ### NGAGE

    Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme)

  + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp)

    ### Partner Portal

    Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/)
* [Help Center](/gb/help-centre)

 

* Search
* [Login](https://start.cloudya.com/ "Login")
* gb 
  + [International](/en)
  + [Deutschland](/de)
  + [España](/es)
  + [France](/fr)
  + [Italia](/it)
  + [Österreich](/at)
  + [Polska](/pl)
  + [Portugal](/pt)
  + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address)
* [Contact](#)

   [Contact](# "Contact") 

  + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg)

      Sales & General   Get in touch with us.

  ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp)

  ### Talk to Sales

  Get a free consultation to see how NFON products can meet your needs.

  [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000")

  ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp)

  ### Write to us

  Fill out our request form. Our experts will respond as soon as possible.

  [Write to us](/gb/request-information "Write to us")

### IP address

[IP 1](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address#section-3)

[Why do we need IP addresses?](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address#section-4)

[Why are there two different types of IP addresses?](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address#section-5)

[IP 2](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address#section-6)

[How are IP addresses distributed?](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address#section-7)

[How are IP addresses used in VoIP?](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address#section-8)

# IP address

### **What is an IP address?**

Internet Protocol (IP) addresses are a series of numbers separated by dots. In the same way that street addresses allow us to identify their location, IP addresses allow us to identify internet-connected devices and send data to them, wherever they may be.

### IP 1

![](https://a.storyblok.com/f/290788/0af9fb7b40/ip_address_image_1.jpg)

### IP 1

nfon.com, also have IP addresses behind them. When you send an email, visit a website, or make a [VoIP](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/voice-over-ip) call, your computer sends data packets to the IP address at the other end of the connection and receives packets at its own IP address. In this way, the internet depends on IP addresses to function.

### Why do we need IP addresses?

It’s simple: without them, we wouldn’t be able to identify specific devices or web locations, and we wouldn’t be able to send data to each other. It would be impossible to browse websites, send emails, or make video calls.   
What does an IP address look like?  
There are currently two different versions of IP addresses in use: IPv4 and IPv6, and they each look different.

IPv4 addresses are written as a string of four groups of numbers between 0 and 255, which are separated by dots. A typical IPv4 address looks like this:

192.168.0.1

The dots just make these addresses easier for us to read and have no other function.

IPv6 addresses are considerably longer strings of numbers, so they are written using hexadecimals (a numbering system using letters and numbers), which can fit more information into fewer digits. In addition to the 10 digits 0-9, six letters are added a-f. This means that each digit can have 16 different values, which means more combinations. An IPv6 address has 8 groups of four hexadecimals separated by colons rather than dots.

For example:

2001:0db8:0000:0000:0000:0000:0000:0053

Often these addresses can be simplified. If you see two colons together it means only 0s are contained between them. So our example could also be written like this:

2001:0db8::53

### Why are there two different types of IP addresses?

Basically, because the older format (IPv4) is running out of addresses…

There are over 7 billion people on Earth, but it is estimated that IPv4 only offers about 4.3 billion IP addresses. As the number of end users and end devices continues to increase, IPv4 is reaching its upper limit and will soon be unable to provide new addresses.

By contrast, the newer format - IPv6 - offers enough IP addresses for everyone. This means IPv4 will eventually be phased out in favour of IPv6. Most devices are already capable of handling IPv6 addresses, so migrating to IPv6 will never be a problem for most users.

### Which devices have an IP address?

![](https://a.storyblok.com/f/290788/13827fb29b/ip_address_image_2.jpg)

### IP 2

All internet-connected devices have an IP address, from PCs and laptops, to mobile phones, tablets, [routers](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/router), switches, and many, many others. IP addresses are usually allocated by routers to every other device on a home network for example.

For example:

Router: 192.168.178.1

This router will allocate an IP address to each device that joins the home network:

Phone: 192.168.178.30  
Laptop: 192.168.178.40

If you log on to a network that isn’t your home network - for example the Wi-Fi network in a cafe - your device will be allocated a new IP address by the router in the cafe.

### How are IP addresses distributed?

The allocation of IP addresses is managed by the Internet Corporation for Assigned Names and Numbers (ICANN). IP addresses are allocated on a regional basis, and by service provider, and the process is handled automatically by network routers. In the case of VoIP solutions, such as the [NFON Cloud Telephone System](/gb/en/products/cloudya), IP distribution is also handled automatically.

### How are IP addresses used in VoIP?

One of the key technologies needed to place phone calls over the internet is Voice over IP (VoIP). To send data from the right caller to the right recipient, the VoIP solution needs visibility of the IP addresses of the devices involved. This is similar to email and other tools that use IP addresses to figure out where to send information.

### Related Articles

### Voice over Internet Protocol (VoIP)

**What is VoIP?**

The **Voice over Internet Protocol,** also called IP telephony, is a method of communication for making calls over a broadband Internet connection as an alternative to regular calls made over an analogue phone using the [PSTN](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/pstn). These VoIP calls can happen entirely over the Internet but where required, gateways also link to the PSTN. This means that VoIP users can still connect to anyone with a telephone number including local, mobile, and international numbers. VoIP services can be accessed from a computer with a so-called [softphone,](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/softphones) from an IP phone, from a smartphone or from a conventional landline phone that is connected to a VoIP adapter.

 [Voice over Internet Protocol (VoIP)](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/voice-over-ip)

[Back](#)

 

![NFON Logo](/assets/logo-nfon.svg)

News

* [Events](https://www.nfon.com/gb/news/events/)
* [Press](https://www.nfon.com/gb/news/press/)

Customers

* [Cloudya Login](https://start.cloudya.com/auth/login)
* [Admin Portal](https://admin.nfon.com/)
* [NFON Status](https://status.nfon.com/)

About NFON

* [Corporate](https://corporate.nfon.com/en/)
* [Investor Relations](https://corporate.nfon.com/en/investor-relations/ir-at-a-glance/)
* [Sustainability & ESG](https://corporate.nfon.com/en/sustainability/)
* [Career](https://corporate.nfon.com/en/careers/)

Legal

* [GTC-SLA](/gb/legal/gtc-sla)
* [Legal Notice](/gb/legal/legal-notice)
* [Trust Centre](https://www.nfon.com/en/trust-center/)
* [Data Protection](/gb/legal/data-protection)
* [Cookie Settings](javascript:onclick=UC_UI.showSecondLayer())

© 2026 - NFON | All rights reserved.

                      