Internet connection: Role in cloud telephony | NFON Knowledgebase UK [Contact](# "Contact") ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General * [Talk to Sales](tel:+443303838000) * [Write to us](/gb/request-information) Search * [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) Call & Work ![AI icon](/assets/ai_icon.webp) + [Cloud Telephony](/gb/products/cloud-telephony/) + [SIP Trunk](/gb/products/enablement/) + [Devices](/gb/products/devices) Build & Automate ![AI icon](/assets/ai_icon.webp) + [Assistants](/gb/products/ai/assistants) + [Bots](/gb/products/ai/bots) + [AI Agent Studio](/gb/products/ai/agent-studio) Engage & Support ![AI icon](/assets/ai_icon.webp) + [Contact Center](/gb/products/customer-contact/) Integrations & Add ons + [Integrations & Add ons](/gb/integrations/) * [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) Industries + [Health & Wellness](/gb/solutions/health-wellness) + [Retail & E-Commerce](/gb/solutions/retail) + [Finance & Legal](/gb/solutions/finance-insurance) + [Travel & Hospitality](/gb/solutions/hospitality) + [Public Sector](/gb/solutions/public-sector) + [Energy](/gb/solutions/energy) Success stories + [Customer Stories](/gb/customer-stories/) * [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) Partner with NFON + [Partner](/gb/partner/become-partner) + [NGAGE](/gb/partner/partner-programme) Partner Portal + [Partner Portal](https://partners.nfon.com/) * [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre) * [Login](https://start.cloudya.com/ "Login") * United Kingdom + [International](/en) + [Deutschland](/de) + [España](/es) + [France](/fr) + [Italia](/it) + [Österreich](/at) + [Polska](/pl) + [Portugal](/pt) + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/internet-connection) [![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home") * [Products](#) ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg) Call & Work ![AI icon](/assets/ai_icon.webp) Seamless communication ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg) Build & Automate ![AI icon](/assets/ai_icon.webp) AI Automation ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg) Engage & Support ![AI icon](/assets/ai_icon.webp) Omnichannel support ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg) Integrations & Add ons Connect Teams & CRMs + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp) ### Cloud Telephony ![AI icon](/assets/ai_icon.webp) Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/gb/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/) * [Partnerships](#) ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partner with NFON Join the NFON network ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg) Partner Portal Existing partner login + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp) ### Partner From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner) + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp) ### NGAGE Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme) + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp) ### Partner Portal Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/) * [Help Center](/gb/help-centre) * Search * [Login](https://start.cloudya.com/ "Login") * gb + [International](/en) + [Deutschland](/de) + [España](/es) + [France](/fr) + [Italia](/it) + [Österreich](/at) + [Polska](/pl) + [Portugal](/pt) + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/internet-connection) * [Contact](#) [Contact](# "Contact") + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General Get in touch with us. ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp) ### Talk to Sales Get a free consultation to see how NFON products can meet your needs. [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/gb/request-information "Write to us") ### Internet Connection [The wired Internet connection](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/internet-connection#section-3) [The mobile Internet connection](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/internet-connection#section-4) # Internet Connection The Internet allows computers, network-enabled devices or entire networks to access the Internet. The service comes from an internet service provider (ISP) and requires, depending on the access technology, a special access device or it can be used directly by terminal devices. In the broadband environment, a router is usually required, which makes a connection to the Internet and connects local devices via a LAN cable or Wi-Fi. There are various tariffs for Internet connections of different types. While flat rates tariffs allow Internet use at a flat rate, volume or time-based billing models are also available. For devices to communicate via the Internet every Internet connection requires a public Internet address, a so-called [IP address](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/ip-address). As the number of addresses is limited, techniques such as Network Address Translation (NAT) are often used, whereby multiple devices use a public address at the same time. Various services can be accessed from each Internet connection. In addition to data transfer and surfing the net, other services, such as email, video, [voice-over-IP](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/voice-over-ip) and many other applications are available. Some providers also offer their customers television via the Internet (IPTV). ### The wired Internet connection At the beginning of the Internet age dial-up connections via an analogue telephone network, with transmission rates of just a few kilobits per second, were common. Today, the residential market is dominated by high-speed access via DSL-based and cable connections. They provide high [bandwidth](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/bandwidth) connections and are usually twinned with a flat rate model. A VDSL Internet connection allows [download speeds](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/download-speed) of 50 megabits per second and more. With [DSL](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/adsl) connections, the download transmission rate is a multiple of the upload rate, reflecting the average consumption of end users. In the professional environment Internet access is available on a leased line basis, with far higher upload and download rates. Having the same upload and download transfer rates permits the operation of central server applications and connecting branch offices. ### The mobile Internet connection With the advent of smartphones and tablet devices, the mobile Internet has grown enormously in importance. Modern transmission standards such as UMTS (3G) and LTE (4G) offer similar high bandwidth levels comparable with wired Internet connections and a high level of network coverage is available for mobile customers. This allows the use of mobile Internet from any location. [Back](#) ![NFON Logo](/assets/logo-nfon.svg) News * [Events](https://www.nfon.com/gb/news/events/) * [Press](https://www.nfon.com/gb/news/press/) Customers * [Cloudya Login](https://start.cloudya.com/auth/login) * [Admin Portal](https://admin.nfon.com/) * [NFON Status](https://status.nfon.com/) About NFON * [Corporate](https://corporate.nfon.com/en/) * [Investor Relations](https://corporate.nfon.com/en/investor-relations/ir-at-a-glance/) * [Sustainability & ESG](https://corporate.nfon.com/en/sustainability/) * [Career](https://corporate.nfon.com/en/careers/) Legal * [GTC-SLA](/gb/legal/gtc-sla) * [Legal Notice](/gb/legal/legal-notice) * [Trust Centre](https://www.nfon.com/en/trust-center/) * [Data Protection](/gb/legal/data-protection) * [Cookie Settings](javascript:onclick=UC_UI.showSecondLayer()) © 2026 - NFON | All rights reserved.