 Audio compression: Important factor for cloud telephony | NFON UK     

[Contact](# "Contact")

![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg)

 Sales & General

* [Talk to Sales](tel:+443303838000)
* [Write to us](/gb/request-information)

 

Search

* [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) 

  Call & Work  ![AI icon](/assets/ai_icon.webp)        
  + [Cloud Telephony](/gb/products/cloud-telephony/)
  + [SIP Trunk](/gb/products/enablement/)
  + [Devices](/gb/products/devices)

  Build & Automate  ![AI icon](/assets/ai_icon.webp)        
  + [Assistants](/gb/products/ai/assistants)
  + [Bots](/gb/products/ai/bots)
  + [AI Agent Studio](/gb/products/ai/agent-studio)

  Engage & Support  ![AI icon](/assets/ai_icon.webp)        
  + [Contact Center](/gb/products/customer-contact/)

  Integrations & Add ons       
  + [Integrations & Add ons](/gb/integrations/)
* [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) 

  Industries       
  + [Health & Wellness](/gb/solutions/health-wellness)
  + [Retail & E-Commerce](/gb/solutions/retail)
  + [Finance & Legal](/gb/solutions/finance-insurance)
  + [Travel & Hospitality](/gb/solutions/hospitality)
  + [Public Sector](/gb/solutions/public-sector)
  + [Energy](/gb/solutions/energy)

  Success stories       
  + [Customer Stories](/gb/customer-stories/)
* [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) 

  Partner with NFON       
  + [Partner](/gb/partner/become-partner)
  + [NGAGE](/gb/partner/partner-programme)

  Partner Portal       
  + [Partner Portal](https://partners.nfon.com/)
* [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre)
* [Login](https://start.cloudya.com/ "Login")
* United Kingdom  


  + [International](/en)
  + [Deutschland](/de)
  + [España](/es)
  + [France](/fr)
  + [Italia](/it)
  + [Österreich](/at)
  + [Polska](/pl)
  + [Portugal](/pt)
  + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/audio-compression)

[![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home")

* [Products](#)  

  ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg)

    Call & Work  ![AI icon](/assets/ai_icon.webp)    Seamless communication   

  ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg)

    Build & Automate  ![AI icon](/assets/ai_icon.webp)    AI Automation   

  ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg)

    Engage & Support  ![AI icon](/assets/ai_icon.webp)    Omnichannel support   

  ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg)

    Integrations & Add ons   Connect Teams & CRMs

  + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp)

    ### Cloud Telephony

     ![AI icon](/assets/ai_icon.webp)

    Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/)
  + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp)

    ### SIP Trunk

    Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/)
  + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp)

    ### Devices

    Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices)

  + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp)

    ### Assistants

     ![AI icon](/assets/ai_icon.webp)

    Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants)
  + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp)

    ### Bots

     ![AI icon](/assets/ai_icon.webp)

    Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots)
  + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp)

    ### AI Agent Studio

     ![AI icon](/assets/ai_icon.webp)

    Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio)

  + [![](/images/products-engage-support-navbar-int_1xyFBE.webp)

    ### Contact Center

     ![AI icon](/assets/ai_icon.webp)

    Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/)

  + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp)

    ### Integrations & Add ons

    Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/)
* [Solutions](#)  

  ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg)

    Industries   Tailored solutions   

  ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg)

    Success stories   54,000+ trust us

  + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp)

    ### Health & Wellness

    Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness)
  + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp)

    ### Retail & E-Commerce

    Connected communication for modern retail and customer engagement.](/gb/solutions/retail)
  + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp)

    ### Finance & Legal

    Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance)
  + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp)

    ### Travel & Hospitality

    Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality)
  + [![](/images/solutions-publicsector-navbar-int_YyABB.webp)

    ### Public Sector

    Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector)
  + [![](/images/solutions-energy-navbar_FDoix.webp)

    ### Energy

    Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy)

  + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp)

    ### Customer Stories

    Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/)
* [Partnerships](#)  

  ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg)

    Partner with NFON   Join the NFON network   

  ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg)

    Partner Portal   Existing partner login

  + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp)

    ### Partner

    From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner)
  + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp)

    ### NGAGE

    Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme)

  + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp)

    ### Partner Portal

    Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/)
* [Help Center](/gb/help-centre)

 

* Search
* [Login](https://start.cloudya.com/ "Login")
* gb 
  + [International](/en)
  + [Deutschland](/de)
  + [España](/es)
  + [France](/fr)
  + [Italia](/it)
  + [Österreich](/at)
  + [Polska](/pl)
  + [Portugal](/pt)
  + [United Kingdom](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/audio-compression)
* [Contact](#)

   [Contact](# "Contact") 

  + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg)

      Sales & General   Get in touch with us.

  ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp)

  ### Talk to Sales

  Get a free consultation to see how NFON products can meet your needs.

  [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000")

  ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp)

  ### Write to us

  Fill out our request form. Our experts will respond as soon as possible.

  [Write to us](/gb/request-information "Write to us")

### Audio compression

[Lossless and lossy audio compression methods](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/audio-compression#section-3)

[Audio compression in Voice over IP](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/audio-compression#section-4)

# Audio compression

Audio compression, or more precisely audio data compression, refers to a process which reduces the size of audio data through compression. This can save [bandwidth](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/bandwidth) or memory when transmitting or saving audio information. Like other compression methods such as video compression, these methods utilize a number of different options to reduce the data volume. Audio compression is used in a variety of areas, e.g. IP telephony, cell phone service and storing or streaming digital music.

### Lossless and lossy audio compression methods

We generally differentiate between lossless and lossy audio compression. With lossless compression, the output signal can be restored bit-identical from the compressed audio data. These methods typically achieve compression rates of 25 to 70 percent for typical audio contents such as music. Lossy audio compression on the other hand results in irrevocable loss but also yields higher compression rates. A compressed audio signal can never be restored to the exact original form. These processes often use so-called psychoacoustic models. This takes the capabilities of the human ear and personal audio perception into account. For example, due to shortcomings in human hearing, certain parts of audio signals can simply be omitted without ever being detected.

### Audio compression in Voice over IP

Telephony via [Voice over IP (VoIP)](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/voice-over-ip) and [cloud phone systems](/gb/en/products/cloudya) also use audio compression processes. The voice quality of these compresses can be defined via MOS (Mean Opinion Score). The higher the MOS, the better the perceived voice quality. The indicator for the minimum bandwidth required for a phone call to be of adequate quality is often defined as ten kilobits per second. However, many codecs are used which require significantly higher bandwidths. Other parameters such as overhead or encryption also need to be considered. The codec G.711 is considered as somewhat of standard codec in digital telephony. A Voice over IP environment often uses the G.729a codec.

### Related Articles

### Private Branch Exchange (PBX)

Private Branch Exchange (PBX) is another term for a telephone system or an interphone network. It refers to a system connecting a specific number of communication devices such as phones or fax machines with each other and the [Public Switched Telephone Network (PSTN)](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/pstn). One or several parallel lines can be used to connect to the telephone network.

 [Private Branch Exchange (PBX)](/gb/get-started/cloud-telephony/lexicon/knowledge-base-detail/private-branch-exchange-pbx)

[Back](#)

 

![NFON Logo](/assets/logo-nfon.svg)

News

* [Events](https://www.nfon.com/gb/news/events/)
* [Press](https://www.nfon.com/gb/news/press/)

Customers

* [Cloudya Login](https://start.cloudya.com/auth/login)
* [Admin Portal](https://admin.nfon.com/)
* [NFON Status](https://status.nfon.com/)

About NFON

* [Corporate](https://corporate.nfon.com/en/)
* [Investor Relations](https://corporate.nfon.com/en/investor-relations/ir-at-a-glance/)
* [Sustainability & ESG](https://corporate.nfon.com/en/sustainability/)
* [Career](https://corporate.nfon.com/en/careers/)

Legal

* [GTC-SLA](/gb/legal/gtc-sla)
* [Legal Notice](/gb/legal/legal-notice)
* [Trust Centre](https://www.nfon.com/en/trust-center/)
* [Data Protection](/gb/legal/data-protection)
* [Cookie Settings](javascript:onclick=UC_UI.showSecondLayer())

© 2026 - NFON | All rights reserved.

                      