NFON Customer Stories | Real Success Stories from Satisfied Clients [Contact](# "Contact") ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General * [Talk to Sales](tel:+443303838000) * [Write to us](/gb/request-information) Search * [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) Call & Work ![AI icon](/assets/ai_icon.webp) + [Cloud Telephony](/gb/products/cloud-telephony/) + [SIP Trunk](/gb/products/enablement/) + [Devices](/gb/products/devices) Build & Automate ![AI icon](/assets/ai_icon.webp) + [Assistants](/gb/products/ai/assistants) + [Bots](/gb/products/ai/bots) + [AI Agent Studio](/gb/products/ai/agent-studio) Engage & Support ![AI icon](/assets/ai_icon.webp) + [Contact Center](/gb/products/customer-contact/) Integrations & Add ons + [Integrations & Add ons](/gb/integrations/) * [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) Industries + [Health & Wellness](/gb/solutions/health-wellness) + [Retail & E-Commerce](/gb/solutions/retail) + [Finance & Legal](/gb/solutions/finance-insurance) + [Travel & Hospitality](/gb/solutions/hospitality) + [Public Sector](/gb/solutions/public-sector) + [Energy](/gb/solutions/energy) Success stories + [Customer Stories](/gb/customer-stories/) * [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) Partner with NFON + [Partner](/gb/partner/become-partner) + [NGAGE](/gb/partner/partner-programme) Partner Portal + [Partner Portal](https://partners.nfon.com/) * [![Help Center](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Center](/gb/help-centre) * [Login](https://start.cloudya.com/ "Login") * United Kingdom + [International](/en/customer-stories) + [Deutschland](/de/kundenstories) + [España](/es/casos-de-exito) + [France](/fr/temoignages-de-clients) + [Italia](/it/storie-di-clienti) + [Österreich](/at/kundenstories) + [Polska](/pl/historie-klientow) + [Portugal](/pt/historias-de-clientes) + [United Kingdom](/gb/customer-stories) [![NFON Logo](/assets/logo-nfon.svg)](/gb/ "NFON Home") * [Products](#) ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg) Call & Work ![AI icon](/assets/ai_icon.webp) Seamless communication ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg) Build & Automate ![AI icon](/assets/ai_icon.webp) AI Automation ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg) Engage & Support ![AI icon](/assets/ai_icon.webp) Omnichannel support ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg) Integrations & Add ons Connect Teams & CRMs + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp) ### Cloud Telephony ![AI icon](/assets/ai_icon.webp) Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/gb/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/gb/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/gb/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/gb/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/gb/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/gb/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/gb/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/gb/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/gb/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/gb/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/gb/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/gb/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/gb/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/gb/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/gb/customer-stories/) * [Partnerships](#) ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partner with NFON Join the NFON network ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg) Partner Portal Existing partner login + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp) ### Partner From onboarding to co-branded marketing, we provide the tools you need to win.](/gb/partner/become-partner) + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp) ### NGAGE Discover our tiered rewards system designed to help you scale your business and revenue.](/gb/partner/partner-programme) + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp) ### Partner Portal Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/) * [Help Center](/gb/help-centre) * Search * [Login](https://start.cloudya.com/ "Login") * gb + [International](/en/customer-stories) + [Deutschland](/de/kundenstories) + [España](/es/casos-de-exito) + [France](/fr/temoignages-de-clients) + [Italia](/it/storie-di-clienti) + [Österreich](/at/kundenstories) + [Polska](/pl/historie-klientow) + [Portugal](/pt/historias-de-clientes) + [United Kingdom](/gb/customer-stories) * [Contact](#) [Contact](# "Contact") + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General Get in touch with us. ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp) ### Talk to Sales Get a free consultation to see how NFON products can meet your needs. [+44 330 383 8000](tel:+443303838000 "+44 330 383 8000") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/gb/request-information "Write to us") customer stories # Over 54,000 satisfied companies trust NFON. The stories below showcase our customers experiencing the difference with NFON cloud communications. Explore each to see how. [Get started](/gb/request-information "Get started") * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fraglovis-logo_2yux9.svg) * ![](/images/swb-logo_Z2umuuN.svg) * ![](/images/littlelunch-logo-svg_Z1ye6C5.svg) * ![](/images/easy-credit-logo_1pczyr.svg) * ![](/images/ewe-netz-logo_JVgSE.svg) * ![](/images/vienna-house-logo-1_ZmMGXy.svg) * ![](/images/fressnapf_logo_Z2bbOnY.svg) * ![](/images/steinway_and_sons_logo_Zr2GW1.svg) * ![](/images/t-mobile_logo_2022-1_Z1iauS5.svg) * ![](/images/tchibo-logo_nEx5L.svg) * ![](/images/remondis-logo_Z1N1Fk.svg) * ![](/images/logo_rewe_2edAH5.svg) * ![](/images/hilti_logo_1exNAx.svg) * ![](/images/itsc-logo_1rLbMc.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fraglovis-logo_2yux9.svg) * ![](/images/swb-logo_Z2umuuN.svg) * ![](/images/littlelunch-logo-svg_Z1ye6C5.svg) * ![](/images/easy-credit-logo_1pczyr.svg) * ![](/images/ewe-netz-logo_JVgSE.svg) * ![](/images/vienna-house-logo-1_ZmMGXy.svg) * ![](/images/fressnapf_logo_Z2bbOnY.svg) * ![](/images/steinway_and_sons_logo_Zr2GW1.svg) * ![](/images/t-mobile_logo_2022-1_Z1iauS5.svg) * ![](/images/tchibo-logo_nEx5L.svg) * ![](/images/remondis-logo_Z1N1Fk.svg) * ![](/images/logo_rewe_2edAH5.svg) * ![](/images/hilti_logo_1exNAx.svg) * ![](/images/itsc-logo_1rLbMc.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/fraglovis-logo_2yux9.svg) * ![](/images/swb-logo_Z2umuuN.svg) * ![](/images/littlelunch-logo-svg_Z1ye6C5.svg) * ![](/images/easy-credit-logo_1pczyr.svg) * ![](/images/ewe-netz-logo_JVgSE.svg) * ![](/images/vienna-house-logo-1_ZmMGXy.svg) * ![](/images/fressnapf_logo_Z2bbOnY.svg) * ![](/images/steinway_and_sons_logo_Zr2GW1.svg) * ![](/images/t-mobile_logo_2022-1_Z1iauS5.svg) * ![](/images/tchibo-logo_nEx5L.svg) * ![](/images/remondis-logo_Z1N1Fk.svg) * ![](/images/logo_rewe_2edAH5.svg) * ![](/images/hilti_logo_1exNAx.svg) * ![](/images/itsc-logo_1rLbMc.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) ## IT & Technology ### top solutions Discover how a team of specialized experts used Nia FrontDesk and AI Essentials to filter and route incoming calls seamlessly—protecting their daily productivity without losing their personal touch. [Read more](/en/customer-stories/top-solutions "Read more") ### NSK NSK integrates NFON's flexible cloud PBX to streamline their IT services and provide easily scalable communication solutions to their clients. [Read more](/en/customer-stories/nsk "Read more") ### QL:IT QL-IT replaced outdated infrastructure with NFON, securing a stable, flexible telephony setup that flawlessly supports their team and critical industry customers. [Read more](/gb/customer-stories/ql-it "Read more") ### Glo.Bu.S Glo.Bu.S. uses Nia FrontDesk and AI Essentials to handle recurring enquiries automatically and relieve teams in daily work. This creates more focus for customer conversations, priorities and tasks that require personal expertise. [Read more](/gb/customer-stories/globus "Read more") ## Telecom & Utilities ### swb swb relies on NFON's cloud telephony to ensure uninterrupted, critical communications across their vast utility infrastructure and customer service networks. [Read more](/en/customer-stories/swb-case-study "Read more") ### Tchibo-Mobil Tchibo-Mobil scales their customer service operations effortlessly, ensuring crystal-clear, reliable communication for high call volumes. [Read more](/en/customer-stories/tchibo-mobil "Read more") ## Business & Financial Services ### Dialog-Factory Dialog-Factory powers its high-volume B2B outsourcing operations with a centralized, reliable cloud platform built for seamless customer interactions. [Read more](/en/customer-stories/dialog-factory "Read more") ### financial.com When real-time financial data meets real-time communication. financial.com relies on highly secure cloud telephony to manage sensitive market operations. [Read more](/gb/customer-stories/financial-com "Read more") ### Pfando Pfando relies on a NFON Contact Center to manage customer enquiries across channels faster, more transparently and more reliably. [Read more](/gb/customer-stories/pfando "Read more") ### Uwe Ortlepp Immobilien Finanzierung Uwe Ortlepp Immobilienfinanzierung uses NFON AI Bots to handle phone enquiries in a structured way and book appointments automatically. This keeps consulting accessible without adding pressure to personal conversations or the back office. [Read more](/gb/customer-stories/uwe-ortlepp-immobilienfinanzierung "Read more") ## Retail & Consumer Goods ### Cewe Cewe connects its retail operations and customer support with a unified system, improving response times and collaboration across all touchpoints. [Read more](/en/customer-stories/cewe "Read more") ### Demeter Where organic values meet modern workflows. Demeter connects its network of sustainable farmers and retailers with flexible, location-independent cloud communications. [Read more](/gb/customer-stories/demeter "Read more") ## Manufacturing & Industry ### Wefapress One solution for worldwide collaboration. Wefapress connects its international teams and production facilities seamlessly with NFON's location-independent cloud PBX. [Read more](/gb/customer-stories/wefapress "Read more") ### Steinbach Steinbach bridges the communication gap between their manufacturing floors and retail outlets with a single, easily managed cloud platform. [Read more](/en/customer-stories/steinbach "Read more") ## Healthcare & Medical ### Gelenk-Klinik Gelenk-Klinik ensures secure, reliable, and compliant patient communications with a modernized phone system that prioritizes care and accessibility. [Read more](/en/customer-stories/gelenk-klinik "Read more") ## Automotive ### International Garage International Garage connects NFON Cloud Telephony and NFON Contact Center with its CRM to instantly identify customers and work orders, enabling faster, more informed customer service. [Read more](/gb/customer-stories/international-garage "Read more") ### Is NFON right for You? [Get in touch now](/gb/request-information "Get in touch now") ### Growing businesses. Companies expanding across Europe needing scalable communication solutions. ### Enterprises with on-premise systems. Organizations looking to integrate cloud benefits without replacing existing infrastructure. ### Cost-conscious companies. Businesses aiming to reduce communication expenses while accessing exclusive cloud features. ### Global team. 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