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NFON Team
NFON Team
12/14/2016

For more than three decades, on-premise solutions have been the technology of choice for call centers. As customers demand more responsive services across channels, operators of call centers are increasingly interested in cloud solutions, which provide...

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NFON Team
NFON Team
12/07/2016

Effective communications management, mobile integration, and better guest relations are the key drivers that are pushing the digital transformation of hotels -- of all categories and of any size -- forward. “Think of it as the evolution of white-glove...

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NFON Team
NFON Team
11/24/2016

Several years ago, New York Times columnist Thomas Friedman published a groundbreaking opinion piece that introduced the concept of the “do-it-yourself economy”. Back then, Friedman predicted that cloud technology would eventually enable entrepreneurs to...

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NFON Team
NFON Team
11/16/2016

A recent study carried out by techconsult, in cooperation with NFON, confirmed the rapidly growing demand for cloud services. Tellingly, the research results also revealed some of the main obstacles which are preventing organisations from moving to cloud...

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NFON Team
NFON Team
11/10/2016

Talking, listening, laughing, crying, arguing, working – telecommunications connect people all over the world. Communication mediums are developing quickly, and we tried to find out how they change people’s lives. As new forms and digital channels for...

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Jan-Peter Koopmann
Jan-Peter Koopmann
11/02/2016

It would be a mistake to assume that old, established technologies cannot still throw up surprises. I know telecoms engineers whose experience of working on stable, widely-deployed, 20-year-old PBX systems is that they behave themselves 95 percent of the...

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NFON Team
NFON Team
10/27/2016

You’d like to spend less of your valuable time being held up in conference rooms? You get the feeling that many team members primarily use meetings to update their social media statuses? Then, it’s time to rethink. Fresh approaches, such as virtual...

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NFON Team
NFON Team
10/20/2016

Many of us grew up with ISDN. For over 30 years, it was our constant companion – now, ISDN is finally coming to an end. That’s all well and good, but how exactly will it affect you and what is the current state of affairs? Here’s a short overview of the...

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Sandy Benoit
Sandy Benoit
Global Social Media Manager, NFON
08/02/2016

Virtual reality (VR) will be a game changer for consumers and businesses. You are already familiar with Google Glasses, Oculus Rifts, and Gear VRs from the commercials, right? In fact, virtual reality is already here. We put our heads together and...

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Thomas Muschalla
Thomas Muschalla
VP Sales NFON
07/21/2016

There have been huge changes to the way businesses use technology to enable their success. For a telecom networking guy like me, I see it more as the transition of business processes and services over to IP. The analysts at Gartner call this...

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Categories: Info