2.3. Mise en place de l'extension

To assign the NCTI premium / Client a valid licence, the licence has to be entered in your service portal account.

The CTI Option in the Administration / Profile folder has to be enabled. If this is not the case, contact your system admin  in order to enable this function for you.

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-As soon as the CTI option is enabled, log into the administration portal with your user name and password.

-Click on Targets and search for your extension.

-Double click on your extension and check in the configuration folder, whether your client is already marked as CTI client. If not, select your client via the dropdown menu and choose whether to have CRM enabled or not.

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-Click on Save.

⇒The settings are saved and you can start the NCTI premium / CRM client.