Duty to inform


We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

NFON AG
Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:


Julius Bloch
NFON AG
Machtlfinger Str. 7
81379 München
datenschutz@nfon.com

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).


Consent – Tracking


With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.

Datenschutzerklärung und Öffentliches Verfahrensverzeichnis

 

Datenschutz und Cookies

Der Schutz Ihrer persönlichen Daten und Ihrer Privatsphäre ist ein zentrales Anliegen der NFON AG. Die NFON AG erhebt, verarbeitet und nutzt Ihre personenbezogenen Daten unter Einhaltung der Datenschutzgesetze der Bundesrepublik Deutschland und der Datenschutzbestimmungen der Europäischen Union.

 

Erhebung, Verarbeitung und Nutzung von personenbezogenen Daten

Sie können das Angebot dieser Website grundsätzlich ohne Offenlegung personenbezogener Daten nutzen. Unter personenbezogenen Daten versteht man Daten, die dazu genutzt werden können, Ihre Identität z.B. Ihren vollständigen Name, Anschrift, Telefonnummer und E-Mail-Adresse offenzulegen.

Auf der Website werden personenbezogene Daten verarbeitet, wenn Sie sich entschließen ein Kontakt- oder Anfrageformular auszufüllen oder sofern Sie einen Vertrag mit der NFON AG abgeschlossen haben. Eine Erhebung, Verarbeitung und Nutzung der personenbezogenen Daten erfolgt immer nur zu dem jeweils angegebenen Zweck.

Als Kunde oder Partner können Sie mit Ihrer Benutzerkennung und Ihrem Passwort im User / Admin Portal der Webseite einloggen.

Zur Erfüllung des Geschäftszwecks können Daten an Partnerunternehmen (Erfüllungsgehilfen) übermittelt werden. Der Umfang der übermittelten Daten ist hierbei auf ein Minimum beschränkt und dient ausschließlich dem Zweck der Kontaktaufnahme, Beratung und einem ggf. folgenden Vertragsabschluss sowie Servicedienstleistungen. Der Umgang mit den hierbei erhobenen und ausgetauschten Daten erfolgt ausschließlich im Rahmen der getroffenen Vereinbarungen und nach Weisung der NFON AG. Die NFON AG behält sich im Rahmen der in dieser Vereinbarung getroffenen Auftragsbeschreibung ein umfassendes Weisungsrecht über Art, Umfang und Verfahren der Datenverarbeitung vor, das sie durch Einzelweisungen konkretisieren kann. Die Partnerunternehmen handeln ausschließlich im Namen und auf Weisung der NFON AG.

Sie haben jederzeit das Recht, Ihre Einwilligung mit Wirkung auf die Zukunft zu widerrufen. Bei Fragen dazu wenden Sie sich bitte an den Datenschutzbeauftragten der NFON AG (siehe Auskunftsrecht).

 

Datenerhebung und -protokollierung

Jeder Abruf von Daten dieser Website wird protokolliert. Für jeden Abruf werden folgende Daten gespeichert:

  • IP-Adresse
  • Datum und Uhrzeit des Zugriffs
  • Statuscode (erfolgreich, Datei nicht gefunden, Weiterleitung etc.)
  • übertragene Datenmenge
  • verlinkende Webseite
  • Browserkennung

Die Protokollierung der Daten erfolgt aus Gründen der Betriebssicherheit und um die Stabilität unserer Systeme gewährleisten zu können. Wir verwenden die Daten nicht um die Besucher der Website persönlich zu identifizieren.

 

Nutzung für statistische Zwecke

Um unser Onlineangebot ständig optimieren zu können, setzen wir Google Analytics ein. Mehr Informationen zu Google Analytics finden Sie unter dem Punkt „Internetdienste und soziale Netzwerke“.

 

Cookies und andere Technologien

Bei dem Besuch der Webseite können Cookies gesetzt werden. Cookies sind Identifikatoren, die auf der Festplatte Ihres Computers abgelegt werden und die Wiedererkennung ermöglichen, aber keine persönliche Identifikation Ihrer Person zulassen. Cookies dienen dazu, das Webseitenangebot auf pseudonymer Basis für Sie zu gestalten und erleichtern Ihnen die Nutzung der Webseite.

Mit dem gleichen Ziel werden auch Web-Beacons (oder sogenannte Zählpixel) eingesetzt. Web-Beacons sind kleine Grafiken, welche auf Webseiten eingesetzt werden können, die eine Logdatei- Aufzeichnung und eine Logdateienanalyse ermöglichen und so zu statistischen Auswertungen verwendet werden.

Darüber hinaus können Sie generell das Speichern von Cookies verhindern oder einstellen, da Sie dem Setzen von Cookies zustimmen müssen. Dies können Sie über die Einstellungen Ihres jeweiligen Browsers individuell steuern. Über die Einstellungen Ihres Browsers können Sie auch einmal gesetzte Cookies im Nachhinein löschen. Bitte beachten Sie, dass der Widerspruch von Cookies technisch in aller Regel durch das Setzen eines Widerspruchs-Cookies gelöst wird. Es wird also ein weiterer Cookie auf Ihrem Computer gespeichert, der verhindert, dass relevante Informationen an den Webseitenbetreiber übermittelt werden. Wenn Sie also die auf Ihrem Rechner gespeicherten Cookies löschen, so löschen Sie auch diese Widerspruchs-Cookies. Wird später erneut ein Cookie - z.B. zur Webseitenoptimierung – gesetzt, so werden wieder Informationen an den Webseitenbetreiber übermittelt.

Falls Sie mehrere Browser benutzen, müssen Sie diese Einstellungen in jedem Ihrer Browser vornehmen. Bitte beachten Sie insofern die Anleitung Ihres jeweiligen Browser-Herstellers. Wenn Sie insgesamt das Setzen von Cookies ablehnen, so weisen wir Sie bereits jetzt darauf hin, dass es zu Funktionsbeeinträchtigungen bei der Nutzung dieser Webseite kommen kann.

 

Internetdienste und soziale Netzwerke

Die NFON AG erprobt ständig neue Dienste, um die internetgerechte und zeitgemäße Verbreitung von Inhalten zu unterstützen. Die NFON AG vernetzt mit sozialen Diensten wie Facebook, Google Plus oder Twitter Ihr Angebot.

Die NFON AG bindet zu diesem Zweck Plugins folgender Anbieter auf seinen Webseiten ein:

 

Google Analytics

Nutzung von Google Analytics

Diese Website benutzt Google Analytics, einen Webanalysedienst der Google Inc. („Google“). Google Analytics verwendet sog. „Cookies“, Textdateien, die auf Ihrem Computer gespeichert werden und die eine Analyse der Benutzung der Website durch Sie ermöglichen. Die durch den Cookie erzeugten Informationen über Ihre Benutzung dieser Website werden in der Regel an einen Server von Google in den USA übertragen und dort gespeichert. Im Auftrag des Betreibers dieser Website wird Google diese Informationen benutzen, um Ihre Nutzung der Website auszuwerten, um Reports über die Websiteaktivitäten zusammenzustellen und um weitere mit der Websitenutzung und der Internetnutzung verbundene Dienstleistungen gegenüber dem Websitebetreiber zu erbringen.

Schutz Ihrer personenbezogenen Daten

Auf dieser Website wurde zum Schutz Ihrer personenbezogenen Daten die IP-Anonymisierung für Google Analytics aktiviert. Bei aktivierter IP-Anonymisierung wird Ihre IP-Adresse von Google innerhalb von Mitgliedstaaten der Europäischen Union oder in anderen Vertragsstaaten des Abkommens über den Europäischen Wirtschaftsraum gekürzt, bevor sie an einen Server übermittelt wird. Nur in Ausnahmefällen wird die volle IP-Adresse an einen Server von Google in den USA übertragen und dort gekürzt. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse wird nicht mit anderen Daten von Google zusammengeführt.

Sollten wir über weitere personenbezogene Daten unserer Website-Nutzer verfügen, werden wir diese nicht mit Website-Tracking-Daten oder weiteren nicht-personenbezogenen Daten zusammenführen.

Deaktivierung des Website-Trackings durch Website-Nutzer

Sie können die Speicherung aller Cookies durch eine entsprechende Einstellung Ihrer Browser-Software verhindern. Wir weisen Sie jedoch darauf hin, dass Sie in diesem Fall gegebenenfalls nicht sämtliche Funktionen dieser und anderer Websites vollumfänglich werden nutzen können. Sie können darüber hinaus die Übermittlung der durch das Cookie erzeugten und auf Ihre Nutzung der Website bezogenen Daten (inkl. Ihrer IP-Adresse) an Google sowie die Verarbeitung dieser Daten durch Google verhindern, indem sie das unter dem folgenden Link verfügbare Browser-Plugin herunterladen und installieren: tools.google.com/dlpage/gaoptout. In diesem Fall wird ein spezielles Opt-Out-Cookie gesetzt, das die zukünftige Erfassung Ihrer Nutzungsdaten beim Besuch dieser Website verhindert.

Nutzung der Werbefunktionen von Google Analytics

Auf dieser Website werden, neben der Standardkonfiguration von Google Analytics, auch Funktionen von Google Analytics eingesetzt, die interessenbezogene Werbung und Werbung anhand des Surfverhaltens von Nutzern unterstützen. Google Analytics verwendet hierbei ein Drittanbieter-Cookie von DoubleClick, um Daten über das Surfverhalten von Nutzern auf verschiedenen Websites auszuwerten. Mithilfe dieser Daten können statistische Aussagen über demographische Daten und Interessengebiete von Website-Nutzern getroffen werden.

Wir weisen Sie ausdrücklich darauf hin, dass wir keine Daten über einzelne Nutzer einsehen können und die statistischen Daten, die wir verwenden, nicht auf bestimmte Nutzer zurückführen können.

Einige unserer Website-Besucher werden nach ihrem Besuch unsere Werbeanzeigen auf anderen Websites angezeigt bekommen. Diese Form der Anzeigenschaltung bezeichnet man als Remarketing oder Retargeting. Wenn Sie der Schaltung dieser Anzeigen widersprechen möchten, empfehlen wir Ihnen, eine der oben aufgeführten Möglichkeiten zur Deaktivierung des Website-Trackings durch Website-Nutzer anzuwenden. Google bietet Ihnen zudem die Möglichkeit, Cookies für Anzeigenvorgaben selbst zu steuern: http://www.google.de/intl/de/policies/technologies/ads/

Mehr Informationen über das "Opt-Out Plug-in":
https://tools.google.com/dlpage/gaoptout

Google Datenschutzerklärung & Nutzungsbedingungen:
http://www.google.com/intl/de/policies/technologies

  

Google Tag Manager

Alle Informationen zum Google Tag Manager finden Sie hier:
http://www.google.de/tagmanager/use-policy.html

 

 

Auskunftsrecht

Sie haben jederzeit das Recht, auf Antrag unentgeltlich Auskunft zu erhalten über die personenbezogenen Daten, die wir über Sie gespeichert haben. Auch wenn Sie Fragen zur Verarbeitung Ihrer persönlichen Daten oder zum Datenschutz bei der NFON AG haben, wenden Sie sich dazu bitte an den Datenschutzbeauftragten der NFON AG.

Protección de datos

La protección de los datos personales es un aspecto de la NFON AG.

Con estas disposiciones relativas a la protección de datos, la NFON AG quiere informarle cómo procesamos sus datos personales.

Datos personales

Usted puede usar la oferta de este sitio web sin necesidad de divulgar sus datos personales. Se entiende por datos personales aquellos datos que pueden utilizarse para divulgar su identidad, p.ej., su nombre completo, dirección, número de teléfono y su dirección de correo electrónico.

Sin embargo, en algunos casos, como los relacionados con formularios de contacto o de solicitud, necesitamos informaciones personales.

La NFON AG recoge, procesa y usa sus datos personales teniendo en cuenta las leyes de protección de datos de la República Federal Alemana y las disposiciones relativas a la protección de datos de la Unión Europea.

 

Recopilación y registro de datos

Se registra cualquier consulta de datos de este sitio web. Por cada consulta se almacenan los datos siguientes:

- Dirección IP
- Fecha y hora del acceso
- Código de estado (efectuación exitosa, no se encontró ningún archivo, transferencia, ...)
- Volumen de datos transferidos
- Sitio web enlazados
- Identificación del navegador

El registro de los datos se lleva a cabo por motivos de seguridad operativa con el fin de poner  garantizar la estabilidad de nuestros sistemas. No empleamos los datos para identificar personales sitio web.

 

Datos de utilización para fines estadísticos

Para poder optimizar constantemente nuestra oferta en línea, empleamos Google Analytics. Más informaciones acerca Google Analytics

Data Protection

Data Protection and Public Procedure Register

 

Data protection and cookies

Protecting your personal data and your privacy is the primary concern of NFON UK. NFON UK collects, processes and uses your personal data in compliance with the data protection laws of the United Kingdom as well as the privacy regulations of the European Union.

 

 

Collection, processing and usage of personal data

As a rule, you can use the service of this website without disclosing your personal data. Personal data implies information that can be used to disclose your identity, e.g. your full name, address, telephone number and e-mail address.


On the website, personal data is processed if you decide to fill in a contact form or enquiry form, or if you have concluded a contract with NFON UK. The personal data is collected, processed and used solely for the purpose intended.


As a customer or partner, you can log in to the user/admin portal of the website with your user ID and password.


Data may be transmitted to partner companies (vicarious agents) for business purposes. Within this scope, the amount of data transmitted is kept to a minimum and solely serves the purpose of establishing contacts, consultation and, if applicable, subsequent conclusion of a contract, as well as the provision of services. The data collected and exchanged in this respect is used exclusively as agreed with and instructed by NFON UK. Within the framework of the statement of work stipulated in this agreement, NFON UK reserves the right to comprehensive decisional authority regarding the type, volume and methods of data processing, which it may substantiate through individual instructions.


The partner companies act solely on behalf of and as instructed by NFON UK.


You have, at any time, the right to revoke your given consent with effect from the future. For any queries in this regard, please contact the NFON UK data protection office (refer to ‘Right to Information’).

Data collection and logging

  • All data retrieved from this website is logged. The following data is stored for each data retrieval:
  • IP address
  • Date and time of access
  • Status code (successful, file not found, redirected, etc.)
  • Volume of transmitted data
  • Linked websites
  • Browser identification

The data is logged to ensure the operational security and stability of our systems. We do not use the data to identify the website visitors personally.

Usage for statistical purposes

We use Google Analytics so as to be able to continuously optimise our website. For more information on Google Analytics, please refer to the section “Internet services and social networks”.

 

Cookies and other technologies

Cookies may be set when you visit the website. Cookies are small text files that are stored on your computer’s hard drive and enable user recognition, but do not allow personal identification. Cookies help you to anonymously access the website and make it easier to use.


Web beacons (or so-called tracking pixels) are also used for the same purpose. Web beacons are small images that can be embedded on websites, which enable log-file recording and log-file analysis, and thus are used for statistical evaluations. In addition, they can generally prevent or stop the storage of cookies, as you are required to approve the setting of cookies. You can manage this for each website using the settings of your respective browser. You can also delete the already set cookies in your browser settings later. Please note that as a rule, opting out from the setting of cookies is technically effected by setting an opt-out cookie. Thus, an additional cookie is saved on your computer which prevents relevant information from being transmitted to the website operator. Therefore, when you delete the saved cookies on your PC, you should also delete these opt-out cookies. If later a cookie is set again, e.g. for website optimisation, then the information is again transmitted to the website operator.


If you are using more than one browser, you should apply these settings in each of your browsers. Please follow the instructions of your respective browser manufacturer. We would like to mention here that if you choose not to accept any cookies, then some functions may not work properly while using this website.

 

Internet services and social networks

NFON UK constantly tries out and tests new services to facilitate web-optimised and upto-date distribution of content. NFON UK links your service to social media such as Facebook, Google Plus or Twitter.

For this purpose, NFON UK integrates plug-ins of the following providers on its website:

Google Analytics

USAGE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called “cookies” - text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by



the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. On behalf of the website operator, Google uses this information to evaluate your use of the website, to compile reports regarding website activity, and to provide the website operator with further services related to website and Internet usage.

PROTECTION OF YOUR PERSONAL DATA

IP anonymisation for Google Analytics has been activated on this website in order to protect your personal data. In the event IP anonymisation is enabled on this website, your IP address will first be abbreviated by Google within member states of the European Union or other signatories of the Treaty of the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and abbreviated there. The IP address transmitted by your browser as part of Google Analytics is not linked with other Google data.
Should we have additional personal data of our website users, we do not link these with website tracking data or other non-personal data.

DEACTIVATION OF WEBSITE TRACKING BY THE USER

You have the option of preventing the storage of all cookies using the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all functions of this website as well as other websites to their full extent. Furthermore, you can prevent the transmission of the data generated by the cookie related to your use of this website (incl. your IP address) to Google as well as the processing of such data by downloading and installing the browser plug-in available under the following link:https://tools.google.com/dlpage/gaoptout?hl=en. In this case, a special opt-out cookie is set that prevents the future capturing of your usage data when you visit this website.

USAGE OF GOOGLE ANALYTICS ADVERTISING FEATURES

Apart from the standard configuration of Google Analytics, this website also uses other functions of Google Analytics that facilitate interest-based advertising as well as advertising based on the surfing behaviour of users. For this purpose, Google Analytics uses a third-party cookie by DoubleClick to analyse the surfing behaviour of users on various websites. Using this data, statistical information about demographic data and interest areas of website users can be derived.
We would like to expressly point out that we cannot see the data of individual users, and the statistical data used by us cannot be traced to specific users.
After having visited our website a few visitors may see advertisements of our website being displayed on other websites. This form of ad placement is known as remarketing or retargeting. If you wish to opt out of the placement of these ads, we recommend you to deactivate website tracking using one of the above-mentioned options. Google also offers you the option of managing cookies for ads preferences on your own: policies.google.com/technologies/ads More information about the "Opt-Out Plug-in" tools.google.com/dlpage/gaoptout Google Privacy and Terms: www.google.com/intl/de/policies/technologies


Facebook

Our website uses plug-ins provided by the social network Facebook (Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA). Facebook plug-ins can be identified on our website by the Facebook logo or the “Like” button. Please refer to the following link for an overview of all Facebook plug-ins: developers.facebook.com/plugins/ When you visit our website, a direct connection between your browser and the Facebook server is established via the plug-in. Facebook thus receives the information that you have visited our website with your IP address. If you click on the “Like” button while you are logged in to your Facebook account, you can link the content of our sites to your Facebook profile. Therefore, Facebook can associate your visit to our sites with your user account. We would like to point out that we, as the provider of websites, do not have access to the contents of transmitted data as well as its usage through Facebook. You can find further information in Facebook’s data protection declaration on www.facebook.com/policy.php

If you do not want Facebook to be able to associate your visit to our sites with your Facebook user account, then please log out of your Facebook user account.

Google Tag Manager

Please find all information on Google Tag Manager here: www.google.com/analytics/tag-manager/use-policy/

Right to Information

You have, at all times, the right to ask for information regarding the personal data stored by us; this information is provided free of charge. Also, if you have any queries regarding the processing of your personal data or the data protection at NFON UK, please contact the NFON UK data protection officer.

 

 

NFON UK Ltd Privacy Policy


At NFON UK, we are committed to respecting and protecting your privacy.


NFON UK Ltd is registered with the Information Commissioner's Office under registration reference: ZA121287

This Privacy Policy explains when and why we collect personal information about our website visitors, customers and people who contact or interact with us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

If you do not want us to process your personal information as described in this Privacy Policy, please do not provide information to NFON or use our website www.nfon.com/gb

Our GDPR Owner and data protection representatives can be contacted directly here:

NFON UK Ltd

 

1 York Road,

Uxbridge,

UB8 1RN

uk-privacy@nfon.com

+44 (20) 37406740

 

About NFON UK Ltd

NFON is a trading name of NFON UK Ltd whose registered number is 8510507 and registered office is Ground Floor, Belmont Place, Belmont Road, Maidenhead, SL6 6TB, UK

How do we collect personal information about you?

We obtain personal information about you that you provide to us through our website, emails, phone conversations, documents you provide to us for example when you:

 

  • Browse our websites
  • Subscribe to and interact with our marketing and news emails
  • Register or log in to your account on our website
  • Fill in forms, for example document requests or surveys
  • Contact us by phone, email, post or social media
  • Have given a third-party permission to share with us information they hold about you
  • Request in person to be contacted by Sales (via Trade shows etc) 

We also obtain personal information relating to you using automated technical means when you visit our website.


What type of personal information is collected?
The type of information we collect will vary depending on the services you are accessing and the information you provide, including:

 

  • Key Personal data
  • Contract master data/account data
  • Customer history
  • Contract accounting and payment data
  • Connection data (IP address, phone number A and B, talk time)
  • Call data
  • Information data (from third parties, e.g credit agencies, or from public directories)
  • Information gathered by cookies and other similar technologies in your browser

Who is affected by Data Processing? 

  • Customers
  • Prospects
  • Employees
  • Vendors
  • Contacts
  • Communication partners

How long do we retain your personal information? 

We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information for certain prescribed periods to fulfil our statutory obligations. Outside of specific statutory obligations, we will hold your personal data on our systems for as long as is necessary for the relevant purposes for which we use it, or in accordance with any retention periods set out in any relevant contract you hold with us.

We will retain names, phone numbers, email addresses, correspondence addresses, financial information and details of transactions for a minimum period of five years following the date of the transaction, and for a maximum period of five years following the date of the transaction. We will retain names, phone numbers, email addresses, correspondence addresses financial information for a minimum period of five years following the completion or termination of any agreed contract, and for a maximum period of five years following the completion or termination of any agreed contract.

In some cases it is not possible for us to specify in advance the periods for which we will retain your personal information. In such cases, we will determine the period of retention based on the following criteria:

(a) the period of retention of names, phone numbers, email addresses, correspondence addresses and financial information will be determined based on the information being required to carry out activities in the course of NFON’s business.


How do we use your personal information?

We may use your name, address and contact details for the purpose of carrying out our obligations arising from any contracts entered into by you and NFON UK Ltd, such as providing you with products and services you have requested, and keeping you appraised with updates regarding your transactions. Our legal basis for this use is that it is necessary for the performance of a contract to which you are party.

We may use your name, email address and postal address to provide you with information, you have requested from us, respond to enquiries or requests from you, communicate with you in relation to those enquiries or requests. Our legal basis for this use is our legitimate interests, namely carrying out activities in the course of NFON’s business in response to customer enquiries or requests.

We may use your name, email address and postal address to provide you with information regarding similar goods and services to those you have already enquired about or purchased. Our legal basis for this use is our legitimate interests, namely the ongoing marketing of our goods and services to individuals with whom we have an existing relationship in connection with our goods and services and/or who have expressed an interest in those goods and services.

Where you have entered into a contract with us or we have provided you with services, we may use your name, email address, postal address or phone number to ask for your feedback about the services we have provided to you. Our legal basis for this use is our legitimate interests, namely evaluating and where necessary improving the quality of our service provision with a view to promoting the success of our business and positive customer relationships.

Where you are a party to an existing contract with us or regularly enter into contracts with us for our goods and services, we may use your name, email address, postal address or phone number to notify you of changes to the terms and conditions of our services. Our legal basis for this use is our legitimate interests, namely the administration and management of our business contracts and relationships.

We may use your name, email address and postal address to send you marketing communications, if you have chosen to receive these. These may include information about products and services, offers and promotions. Our legal basis for this use is consent.

We may use your name, address, contact details, passport and official documents to verify your identity where we are required by law and current legislation. Our legal basis for this use is compliance with a legal obligation to which we are subject our legitimate interests, namely ensuring the security of our systems, network and information and those of third parties.


We may use the information that we automatically collect using technical means through our website to:

  • Administer our site and for troubleshooting, testing, research and statistical purposes. We use Google Analytics, a third-party website monitoring tool. Our legal basis for this is our legitimate interests, namely monitoring the use of our software and IT systems, improving our website. 
  • Measure or understand the effectiveness of our own advertising activity. Our legal basis for this use is our legitimate interests, namely improving the relevancy of our advertising. 


This automated collection of information may involve the use of cookies. Please see our Cookies Policy for further detail about these at:

https://www.nfon.com/gb/data-protection/

We may analyse the personal information we collect directly from you and obtain using automated technical means to create a profile of your interests and preferences so that we can contact you with information relevant to you (if you have chosen to receive marketing communications from us).

We may also use any of your personal information that we collect from you directly and additional information about you from external sources where necessary to detect and reduce fraud and credit risk. Our legal basis for this use of your personal information is our legitimate interests in preventing our business being subject to fraud or credit risk. Who has access to information?

We will not sell or rent your information to third parties.

We may pass your information to third party service providers, including but not limited to:

  • Business partners, suppliers and sub-contractors working on our behalf for the purposes of completing tasks and providing services to you. 

When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and otherwise use your information in accordance with applicable data protection law.

We may disclose your personal information to our insurers and /or professional advisers insofar as reasonably necessary for the purposes of obtaining and maintaining insurance coverage, managing risks, obtaining professional advice and managing legal disputes.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets, or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.


In addition to the specific disclosures set out in this section, we may disclose your personal information where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person, or for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative out-of-court procedure.

Your rights

In this section we have summarised the rights that you have under data protection law. Some of the rights are complex, applying only in certain circumstances and subject to certain exceptions, and in the interests of keeping this policy concise, not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

To object to us processing your personal information for marketing purposes. If you object, we will stop processing your personal information for this purpose. When we collect your data, you can choose whether you wish to receive marketing communications from us. If you wish to stop receiving marketing communications, you can opt out at any time by clicking an ‘unsubscribe’ link at the bottom of one of our emails.

To access the information we hold about you and certain information about our processing of it and your rights in relation to it.

In certain circumstances, to obtain erasure of the personal information we hold about you, subject to certain exceptions.

To rectification of the information we hold about you.

In certain circumstances, to restrict our processing of your personal information or object to us processing it. If you object, we will stop processing your personal information unless certain exceptions apply.

Where our legal basis for processing your personal information is your consent or the performance of a contract and we process it by automated means, to be provided with the personal information we hold about you in structured, commonly used and machinereadable format and to transmit the information to another controller.

To not be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly affecting you, subject to certain exceptions.

Where our processing of your personal information is based on your consent, to withdraw that consent at any time. If you withdraw your consent, we will stop the relevant processing, but it will not affect the lawfulness of our processing before the withdrawal.

To exercise any of these rights, email us privacy(at)nfon.com or write to us at NFON UK Ltd 1 York Road, Uxbridge, UB8 1RN. In addition, you can exercise your right to object to direct marketing at any time by clicking an ‘unsubscribe’ link at the bottom of one of our emails.


If you consider that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint to a supervisory authority responsible for data protection. You may do this in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. More information about lodging a complaint with the Information Commissioner’s Office (the relevant UK supervisory authority) can be found at ico.org.uk/concerns/.

Security precautions in place to protect your information

We take appropriate technical and organisational precautions to secure your personal information and prevent its loss, misuse or alteration. All information you provide to us is stored on our secure servers. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

The transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and for this reason we cannot guarantee the security of data sent between us over the internet.

Use of Cookies

Like many other websites, our website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns.

Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages you have been or viewed during a session. This helps us deliver a better, more personalised service to you.

It is possible to switch off cookies by setting your browser preferences. For more information on the Cookies we use, visit our Cookies Policy at: https://www.nfon.com/gb/data-protection/

Links to other websites

Our website may contain links to other websites run by other organisations. We are not responsible for the privacy practices of those organisations or the content of their websites. You should read the privacy policies of these organisations before providing them with any personal information.

Transferring your information outside of European Economic Area (“EEA”)

In this section we provide information about the circumstances in which your personal information might be transferred to countries outside the EEA.

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated on 24th May 2018.

If we change our Privacy Policy we will post the changes on this page and may place notices on other sections of the website and/or notify you by email.

Further information

You can obtain further information about data protection laws by visiting the Information Commissioner's Office website at www.ico.org.uk. 

Datenschutzerklärung und Öffentliches Verfahrensverzeichnis

Datenschutz und Cookies

Der Schutz Ihrer personenbezogenen Daten ist für die NFON GmbH ein zentrales Anliegen.

Mit diesen Datenschutzbestimmungen möchte die NFON GmbH Sie darüber informieren, wie wir Ihre personenbezogenen Daten verarbeiten.

Personenbezogene Daten


Sie können das Angebot dieser Website grundsätzlich ohne Offenlegung personenbezogener Daten nutzen. Unter personenbezogenen Daten versteht man Daten, die dazu genutzt werden können, Ihre Identität offenzulegen, wie z.B. Ihr vollständiger Name, Anschrift, Telefonnummer und E-Mail-Adresse.

In einigen Fällen, wie für Kontakt- oder Anfrageformulare, benötigen wir jedoch personenbezogene Informationen.

Die NFON GmbH erhebt, verarbeitet und nutzt Ihre personenbezogenen Daten unter Einhaltung der Datenschutzgesetze der Republik Österreich und der Datenschutzbestimmungen der Europäischen Union.



Datenerhebung und -protokollierung


Jeder Abruf von Daten dieser Website wird protokolliert. Für jeden Abruf werden folgende Daten gespeichert:

- IP-Adresse
- Datum und Uhrzeit des Zugriffs
- Statuscode (erfolgreich, Datei nicht gefunden, Weiterleitung, ...)
- übertragene Datenmenge
- verlinkende Webseite
- Browserkennung

Die Protokollierung der Daten erfolgt aus Gründen der Betriebssicherheit und um die Stablität unserer Systeme gewährleisten zu können. Wir verwenden die Daten nicht um die Besucher der Website persönlich zu identifizieren.



Nutzungsdaten für statistische Zwecke


Um unser Onlineangebot ständig optimieren zu können, setzen wir Google Analytics ein. Mehr Informationen zu Google Analytics

 

 

Ochrana údajov

Táto webová stránka využíva službu analýzy webových stránok Google Analytics spoločnosti Google Inc. („Google“). Služba Google Analytics využíva tzv. „cookies“, textové súbory uložené vo vašom počítači, ktoré umožňujú analýzu vášho využívania tejto webovej stránky. Tieto informácie o vašom využívaní tejto webovej stránky vytvorené pomocou súborov cookie sa zvyčajne prenášajú na server Google v USA, kde sú uložené. V prípade aktivácie anonymity IP na tejto webovej stránke spoločnosť Google najprv skráti vašu IP adresu v rámci členských štátov Európskej únie alebo iných zmluvných štátov Európskeho hospodárskeho spoločenstva. Len vo výnimočných prípadoch sa plná IP adresa prenesie do servera Google v USA a tu sa skráti. Spoločnosť Google použije tieto informácie v mene vlastníka tejto webovej stránky na analýzu vášho používania tejto webovej stránky s cieľom vytvoriť správy o aktivitách na tejto webovej stránke a poskytnúť ďalšie služby spojené s používaním tejto webovej stránky a využitím internetu pre vlastníka webovej stránky. IP adresa prenesená prostredníctvom vášho prehliadača v súlade so službou Google Analytics nebude kombinovaná s inými údajmi Google. Uloženiu súborov cookies môžete zabrániť v príslušnom nastavení softvéru vášho prehliadača; uvedomte si však, že v takomto prípade nebudete môcť plne využívať všetky funkcie tejto webovej stránky.

Za účelom splnenia obchodného cieľa môžu byť údaje zasielané partnerským spoločnostiam (asistentom plnenia). Rozsah sprostredkovaných údajov je pritom obmedzený na minimum a slúži výslovne na účely nadväzovania kontaktov, poradenstva a príp. ďalšieho uzatvorenia zmluvy ako aj servisných služieb. Došlé a vymenené údaje sú spracovávané výlučne vrámci uzatvorenej dohody a na základe nariadenia spoločnosti NFON GmbH. Spoločnosť NFON GmbH si vrámci popisu zákaziek uvedených v tejto dohode vyhradzuje komplexné právo vydávania pokynov o druhu, rozsahu a postupe spracovania údajov, ktoré môže konkretizovať na základe jednotlivých nariadení. Partnerské spoločnosti konajú výlučne v mene a na príkaz spoločnosti NFON GmbH.


Zistite, ako deaktivovať záznam a spracovanie údajov služby Google Analytics:
"opt-out plug-in"


Zistite viac o ochrane údajov a službe Google Analytics tu: 

Gegevensbescherming

Privacy
De bescherming van uw persoonlijke gegevens is een centraal aandachtspunt voor nfon.
Met dit privacy statement wilt nfon u graag informeren over de manier waarop we omgaan met uw persoonlijke gegevens.


persoonlijke gegevens
U kunt altijd gebruik maken van de diensten van deze website zonder de openbaarmaking van persoonsgegevens. Persoonsgegevens zijn gegevens die kunnen worden gebruikt om uw identiteit te openbaren, zoals Uw volledige naam, adres, telefoonnummer en e-mailadres.
In sommige gevallen hebben wij persoonlijke informatie nodig, zoals bij contactgegevens of aanvraagformulieren.
Nfon verzamelt, verwerkt en gebruikt uw persoonsgegevens in overeenstemming met de wetgeving inzake gegevensbescherming van de Bondsrepubliek Duitsland en de Privacy Policy van de Europese Unie.

Het verzamelen van gegevens
Elke opvraging van gegevens uit deze website wordt gelogd. Voor elk bezoek loggen wij de volgende gegevens:

  • IP-adres
  • Datum en tijd van de toegang
  • Status code (succes, bestand niet gevonden, doorsturen, ...)
  • Bedrag van de gegevens die worden overgedragen
  • Browseridentificatie

Het loggen van gegevens doen wij vanwege operationele veiligheid en om de stabiliteit van onze systemen te waarborgen. Wij verstrekken de gegevens niet van bezoekers van de site om deze persoonlijk te identificeren.

 

Proteção de dados

A proteção dos dados pessoais é um aspeto importante para a NFON AG.
Com estas disposições relativas à proteção de dados, a NFON AG pretende informá-lo de que forma processa os seus dados pessoais.

Dados pessoais

Pode utilizar todas as ofertas deste site sem ter de divulgar os seus dados pessoais. Entende-se por dados pessoais, todos aqueles dados que possam ser utilizados para revelar a sua identidade, por exemplo, o seu nome completo, endereço, número de telefone e endereço de correio eletrónico.

No entanto, em alguns casos, tais como aqueles relacionados com formulários de contacto ou de pedidos, necessitamos de informações pessoais.

A NFON AG recolhe, processa e utiliza dados pessoais, tendo em conta as leis de proteção de dados em vigor na República Federal da Alemanha e as disposições relativas à proteção de dados na União Europeia.

 

Recolha e registo de dados
É registada qualquer consulta de dados deste site. Em cada consulta são armazenados os seguintes dados:

  • Endereço IP
  • Data e hora do acesso
  • Código de estado (efetivação bem-sucedida, ficheiro não encontrado, transferência...)
  • Volume de dados transferidos
  • Sites direcionados
  • Identificação do navegador

O registo de dados é efetuado por razões de segurança operacional, a fim de garantir a estabilidade dos nossos sistemas. Os dados não são por nós utilizados para identificar pessoalmente os visitantes do nosso site.

Dados de utilização para fins estatísticos

Para otimizar constantemente a nossa oferta online, utilizamos o Google Analytics. Mais informações sobre o Google Analytics

Zaštita podataka

Ova stranica koristi Google Analytics, servis za analizu traženog sadržaja u vlasništvu tvrtke Google Inc. (“Google”). Google Analytics koristi takozvane kolačiće (cookies), tekstualne datoteke pohranjene na vašem računalu koje omogućavaju analizu korištenja ove web stranice. Informacije o vašem korištenju ove stranice, generirane od strane kolačića se prenose na Google server u SAD-u gdje se pohranjuju. U slučaju da je protokol za anonimizaciju IP adresa aktiviran na ovoj stranici, Google skrati vašu IP adresu na način da doda samo kraticu zemlje, članice Europske unije iz koje adresa dolazi ili zemlje koja ima sporazum sa Europskom ekonomskom zonom i u tom obliku ju pohrani na svoje servere. Samo u iznimnim slučajevima će puna IP adresa biti proslijeđena Google serveru u SAD koji će ju tamo skratiti i pohraniti. Google će koristiti te informacije u ime vlasnika web stranice za analizu korištenja stranice u svrhu generiranja izvješća i pružanja dodatnih usluga koje se odnose na ovu web stranica i korištenje stranice putem interneta. IP adresa prenošena vašim internet preglednikom paralelno sa  Google Analytics uslugom neće biti korištena sa drugim Google podacima. Možete onemogućiti pohranjivanje navedenih kolačića u postavkama vašeg internet preglednika ali imajte na umu da u tom slučaju možda nećete moći koristiti punu funkcionalnost ove web stranice. 

Za ispunjenje poslovne svrhe mogu se prenijeti podatci partnerskim poduzećima (zastupnički agenti). Opseg prenijetih podataka ovdje je ograničen na minimum i služi isključivo u svrhu stupanja u kontakt, savjetovanja i po potrebi sklapanju ugovora kao i pružanju usluga. Ophođenje s ovdje dobijenim i razmijenjenim podatcima slijedi isključivo u okviru postignutih dogovora i prema naputku NFON GmbH. U okviru opisa naloga, dogovorenog u ovom sporazumu, NFON GmbH si pridržava sveobuhvatno pravo davanja naputaka o vrsti, opsegu i postupku obrade podataka, koje se može konkretizirati pojedinačnim naputcima. Partnerska poduzeća djeluju isključivo u ime i po naputku NFON GmbH.


Doznajte kako deaktivirati Google Analytics:  

Više informacija o “opt-out plug-in” 


Doznajte više o zaštiti podataka i Google Analytics servisu ovdje


Zaštita podataka i zaštita Google Analytics podataka – priključak za Facebook

Ochrona Danych

Ta strona internetowa korzysta z Google Analytics, usługi analizy internetowej Google Inc. ("Google"). Google Analytics używa tak zwanych "cookies", plików tekstowych, przechowywanych na komputerze, a które pozwalają na analizę korzystania z tej witryny. Informacje na temat korzystania z tej witryny generowane przez cookie na ogół przekazywane są do serwera Google w USA, gdzie są przechowywane. W przypadku aktywacji anonimizacji IP na tej stronie internetowej, Google najpierw skraca twój adres IP w obrębie państw członkowskich Unii Europejskiej lub innych państw należących do Układu o Europejskim Obszarze Gospodarczym. Tylko wyjątkowo pełny adres IP będzie przekazany do serwera Google w USA i tam skrócony. Google będzie korzystał z tych informacji w imieniu właściciela tej strony internetowej do analizy wykorzystania do tworzenia raportów dotyczących ruchu na stronach oraz świadczenia dodatkowych usług związanych z wykorzystaniem strony internetowej i korzystania z Internetu do właściciela strony internetowej. Adres IP, przesyłany przez twoją przeglądarkę razem z Google Analytics nie będzie łączony z innymi danymi Google. Możesz zapobiec zapisywaniu takich ciasteczek przez odpowiednie ustawienia w przeglądarki internetowej; należy jednak pamiętać w tym przypadku ta strona internetowa może nie być w stanie okazać pełnej swojej funkcjonalności.

W ramach realizacji celów przedsiębiorstwa dane mogą zostać przesłane do przedsiębiorstw partnerskich (pomocnicy wykonujący zobowiązanie). W związku z tym zakres przekazywanych danych jest ograniczony do minimum i służy wyłącznie w celu nawiązania kontaktu, konsultacji i ew. zawarcia umowy, jak i usług serwisowych. Obchodzenie się z danymi pozyskanymi i wymienionymi w ten sposób następuje wyłącznie w ramach zawartych umów i poleceń NFON GmbH. NFON GmbH zastrzega sobie w ramach zawartego w niniejszej umowie opisu zlecenia, kompleksowe prawo do wydawania poleceń o rodzaju, zakresie i metod przetwarzania danych, które mogą zostać skonkretyzowane poprzez pojedyncze wskazówki. Przedsiębiorstwa partnerskie działają wyłącznie w imieniu i zgodnie z zaleceniami NFON GmbH.


Dowiedz się, jak wyłączyć rejestrowanie danych Google Analytics i przetwarzania:

Więcej informacji na temat "opt-out plug-in"
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Ochrona danych i ochrona danych Google Analytics - pluginy Facebook