Duty to inform


We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

NFON AG
Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:


Julius Bloch
NFON AG
Machtlfinger Str. 7
81379 München
datenschutz@nfon.com

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).


Consent – Tracking


With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.

One simple pricing model.

Unbeatable performance. Unbeatable price.

Low priced business tariff for your Cloud Telephone System

Our business tariff follows one simple rule: You only pay for active extensions. In addition, you can upgrade and downgrade further features regarding your current needs. You have the freedom to react the moment you need to.

  • 9 devices per extension inclusive
  • Billing is always per extension
  • No hidden costs
  • Full telephone system service starting with the first extension
  • You decide what services you need
  • German landlines for only 1,1 ct/min
  • Simple, standard administration of all devices on the extension
Call charges (As of November 1, 2018)
Business
Minute rates
Internal telephonyfree
Landlines Germany0,9 ct
Mobilfunk Deutschland9,9 ct
Internationalfrom 1,9 ct
Flat rates (monthly per extension)
Germany flat rate54,90 €
Germany-International flat rate66,90 €
Mobil-Germany-International flat rate711,90 €
Overview call price per minutesDownload
Business performance
App Suite (Web, Desktop & Mobile App)**inclusive
Conference callsinclusive
Queues and IVR (Interactive Voice Response)inclusive
Site linkinginclusive
Call managementinclusive
Call forwardinginclusive
Call groupsinclusive
Caller ID / Block caller IDinclusive
Voicemailinclusive
Phonebookinclusive
Time controlled call routinginclusive
Automatic exchangeinclusive
Voice recording Nrecording basicinclusive
Voice encryption (SRTP)inclusive
Multiphone (9 arbitrary devices)inclusive
Operator workstationsubject to fee
Computer Telephony Integration (CTI)subject to fee
Fax / eFaxsubject to fee

1 Applies to German landlines, except for special- and enhanced services numbers. Must be subscribed for all extensions.
2 Applies to German landlines, except special- and enhanced services numbers and international Zone 1, excluding mobile lines. Must be subscribed for all extensions.
3 Applies to German mobile lines and German landlines, except special- and enhanced services numbers and international Zone 1, excluding mobile lines. Must be subscribed for all extensions.
* All prices subject to mandatory sales tax. Reporting and correction of any errors in the NFON Cloud Telephone System, for which NFON is responsible, is free. Individual telephone support for programming, configuration and answering questions about operation, as well as support for errors not caused by NFON, are determined at closing of contract. We offer this support at a service fee, billable by minute started. You will also have the option to purchase a Convenience Package for configuring the system, which includes support services such as set-up support, etc.

** Available from 2019