Duty to inform

We at NFON AG take data protection very seriously. In order to protect your personal data, which may be collected when you visit our website or which you transfer to us, our procedures are in accordance with the applicable legal data protection provisions.

Machtlfinger Str. 7
81379 München,
is responsible for operating this website

It is the duty of NFON AG to appoint a Data Protection Officer and we have complied with this requirement. You may contact our Data Protection Officer:

Julius Bloch
Machtlfinger Str. 7
81379 München

We process your personal data solely for the purposes of technical provision of this site, for purposes of analysis of user behaviour or to connect to social media. Any other type of processing whatsoever shall be advertised to you prior to processing and we will have to obtain your consent to it.

The processing therefore relies on the following legal principles: Article 6 (1) points (a), (b) and (f) GDPR.

For this purpose we transfer your processed data to the following recipients:

CategoryPurposeTransfer to a third country
digital agencyoperator of the websiteno
supplier of analysis toolsusage analysisyes, USA
advertising agencydevelopment, design and marketingno
CRM ToolMarketingno
social mediaMarketingyes, USA

If your personal data are transferred to recipients other than those specified, you will be notified thereof and we have to obtain your consent. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured.
The principles of data protection are definitive for NFON AG. For this reason the storage periods are determined according to their necessity and are implemented accordingly.
As a data subject, whose personal data are processed, you have at all times the following rights:

  • right to access
  • right to rectification
  • right to erasure
  • right to restriction of data processing
  • right to data portability
  • right to object, in particular in the case of processing pursuant to Article 6 (1) points (a) and (f) GDPR.
  • right to lodge a complaint with a supervisory authority

If you wish to exercise these rights, please write informally to the contact address provided. If you wish to make use of your right to object, the processing of your data up to the time of your objection remains unaffected.
Further information on the processing of your data is available in the Privacy Statement (link).

Consent – Tracking

With the confirmation you are giving your consent that NFON AG may transfer and process your data for the purposes of analysis by a variety of service providers and by installing cookies. Analysis purposes include both the evaluation of visits to the website, https://www.nfon.com and also the transfer of the data to third party suppliers, such as Xing, Facebook and YouTube, by means of integrating plug-ins. For these purposes the data are transferred to third countries and insofar as this is possible, they are transferred only in anonymised form. When data are transferred to a third country, in which accordingly, the level of data protection is less stringent, the processing of data pursuant to national laws cannot be ensured. You have the right at any time to withdraw this consent; however data processed up until the date of the withdrawal remain unaffected.

Cloudya, the cloud telephone system from NFON.

No more in-house telephone system. No long-term maintenance contracts. Only pay for extensions that you actually use. This is Cloudya, the easy-to-use, reliable and independent cloud telephone system from NFON. And it's simple: All you need is a good Internet connection that meets certain basic conditions. Simply connect NFON approved devices and off you go. More than 150 features of a high-performance telephone system become instantly available.

Failure resistant server
TÜV certified voice quality
Tap-proof voice encryption
Over 150 High-End-Functions
Plug & Play
Easy to operate
Cheap calls worldwide

Outstanding quality

Through reliable service partners, the NFON data centre has several connections to the traditional telephone network. This mix of classic 'tried and tested' and modern operations provides first class voice quality that has been regularly certified by TÜV (Germany's official testing and certification organisation) for years. Security is as important to us as it is to you, so we offer an encryption option for telephony made from within the local system (if your user devices support encryption). This way, your calls over the public Internet are almost eavesdropping-proof.

Not only have we convinced the TÜV, but the media, too. In an extensive test of telephone systems the respected German magazine 'Connect' rated our speech quality as "excellent" (Connect 05/2014).

TÜV approved speech quality - NFON


The technology behind Cloudya is also called Hosted PBX or IP Centrex. The concept is simple: Cloudya is not installed locally in your company, but operates in several highly secure external NFON data centres, which are reached by VoIP technology (Voice over Internet Protocol) via the Internet. This way, you are always reliably available for your customers and business partners. Relocations and expansions are very easy. In addition, you save the cost and space of an on-site telephone system. VoIP desk phones, DECT VoIP phones or VoIP softphones can be used. A key advantage is that hardware phones can also be used with other VoIP telephone systems, so the investment is not lost when switching providers.

Plug & Play

Use your cloud telephone system worldwide, regardless of location: Access is easy by phone or over the Internet by smartphone, laptop or computer. Everything is easy to set up and maintain, even on the PC. You no longer require the services of a technician and thanks to Plug & Play you can start calling instantly.

Updates free of charge

Save yourself the cost of hardware, which quickly becomes obsolete: With Cloudya,  the cloud telephone system from NFON you are always automatically up to date and the table-top phones can be used with many other VoIP telephone systems (Investment protection). Our lifetime updates are included free of charge. You pay only for what you use. With NFON you can save up to 50 percent of the cost of a traditional telephone system. In addition, you make internal calls for free – worldwide, between all locations.

Calls worldwide

With Cloudya calls are cheap and reliable. All around the world. Instead of using conventional telephone lines, NFON calls are made via the Internet. For this, highly efficient and reliable hardware is required. However, with Cloudya, this equipment is not located in your company, but in several high-performance computing centres that are virtually fail-safe through fully redundant operation.

High-end features for small companies

Over 150 high-end features satisfy the most demanding telephony requirements – from mobile phone connectivity to conference calls. It doesn’t matter if your company is small or big: The capacity of Cloudya is almost limitless and extensions or home offices can be added or removed as required. You are guaranteed full flexibility - NFON simply adapts to your business.