NFON Online

Miguel Gillis
Miguel Gillis
01/13/2017

Making a good first impression is extremely important in business. I’m in my first quarter at NFON, heading up our Iberia operations from our office in Madrid. I’ve discovered what customers and partners are instantly attracted to, specifically in regards...

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NFON Team
NFON Team
01/13/2017

The updated Markets in Financial Instruments Directive, MiFID II, will officially go into effect on 3 January 2018. Even though it may seem like there’s still plenty of time left before then, the 2,000 pages of legal documentation will require...

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NFON Team
NFON Team
12/14/2016

For more than three decades, on-premise solutions have been the technology of choice for call centers. As customers demand more responsive services across channels, operators of call centers are increasingly interested in cloud solutions, which provide...

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Categories: Info
NFON Team
NFON Team
12/07/2016

Effective communications management, mobile integration, and better guest relations are the key drivers that are pushing the digital transformation of hotels -- of all categories and of any size -- forward. “Think of it as the evolution of white-glove...

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Categories: Info
NFON Team
NFON Team
11/24/2016

Several years ago, New York Times columnist Thomas Friedman published a groundbreaking opinion piece that introduced the concept of the “do-it-yourself economy”. Back then, Friedman predicted that cloud technology would eventually enable entrepreneurs to...

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Categories: Info
NFON Team
NFON Team
11/16/2016

Eine kürzlich von techconsult in Kooperation mit NFON durchgeführte Studie hat die schnell wachsende Nachfrage nach Cloud-Services bestätigt. Interessanterweise hat die Studie auch einige der größten Hürden ans Tageslicht gebracht, die Organisationen vom...

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Categories: Info
NFON Team
NFON Team
11/10/2016

Talking, listening, laughing, crying, arguing, working – telecommunications connect people all over the world. Communication mediums are developing quickly, and we tried to find out how they change people’s lives. As new forms and digital channels for...

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Categories: Info
Jan-Peter Koopmann
Jan-Peter Koopmann
11/02/2016

It would be a mistake to assume that old, established technologies cannot still throw up surprises. I know telecoms engineers whose experience of working on stable, widely-deployed, 20-year-old PBX systems is that they behave themselves 95 percent of the...

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Categories: Info
NFON Team
NFON Team
10/31/2016

It’s a topic many organisations are concerned with, and you’ve probably wondered about it yourself: How stable are modern communications solutions – especially if the service comes from the cloud?

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Categories: Hints
NFON Team
NFON Team
10/27/2016

You’d like to spend less of your valuable time being held up in conference rooms? You get the feeling that many team members primarily use meetings to update their social media statuses? Then, it’s time to rethink. Fresh approaches, such as virtual...

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Categories: Hints