F. Limitation of services

NFON can and must clearly define the services to be provided by you.


NFON specifically
 

  • Cannot provide network support or advise the customer with respect to the network infrastructure he requires or provide support for implementation, operation and fault clearance
  • Cannot provide support related to the internet connection (except NFON access points per the specification of services) or advise the customer with respect to the internet connection he requires or provide support for implementation, operation and fault clearance
  • Cannot provide support for planning and implementation of migration projects to the NFON telephone system unless requested as a paid service
  • Cannot provide support with mapping the specific telephone system logic on the NFON telephone system or provide support with migrating an existing telephone system logic to the NFON telephone system
  • Cannot provide customer training related to the structure, configuration and operation of a telephone system unless requested as a paid service
  • Cannot provide advice with respect to linking applications to the NFON telephone system beyond referencing the existing interface specifications unless requested as a paid service