D. System requirements for Cloudya
Web App
- Latest version of Chrome
- Necessary authorisations for
– notifications,
– microphone,
– camera
Mobile App
- Recommended for iOS 13.0 and higher
- Android 8 and higher (except Huawei EMUI 10.x without PlayStore support
on e.g. P40 / P40pro / P40 Lite) - Data connection:
– min. "EDGE" data rate for call list/call through,
– min. "LTE" data rate for VoIP telephony - Necessary authorisations for:
– (remote) notifications,
– microphone,
– contacts,
– phone
Tablets are currently not supported by the app.
Desktop App
- Windows 7 or 10 (32 & 64 bit)
- macOS 10.14 or higher
- Necessary authorisations for:
– notifications,
– microphone,
– camera
To use compatible headsets, it is necessary to have the relevant software from the manufacturer installed:
- Sennheiser HeadSetup (https://sennheiser.com/software-headsetup-pro)
- Poly (formerly Plantronics) Hub Desktop (https://www.poly.com/in/en/support/downloads-apps/hub-desktop)
Please make sure you use the latest patches / versions before opening a support-ticket!