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    Business Communications with Cloudya

    Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:

    • Telephony
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    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

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    Enablement

    Benefit from the advantages of the cloud while keeping your existing telephone system.

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D. System requirements for Cloudya

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  • D. System requirements for Cloudya
A. Requirements
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D. System requirements for Cloudya
E. Customer obligations
F. Limitation of services

D. System requirements for Cloudya

Download

Web App

  • Latest version of Chrome
  • Necessary authorisations for
    – notifications,
    – microphone,
    – camera

Mobile App

  • Recommended for iOS 13.0 and higher
  • Android 8 and higher (except Huawei EMUI 10.x without PlayStore support
    on e.g. P40 / P40pro / P40 Lite)
  • Data connection:
    – min. "EDGE" data rate for call list/call through,
    – min. "LTE" data rate for VoIP telephony
  • Necessary authorisations for:
    – (remote) notifications,
    – microphone,
    – contacts,
    – phone

Tablets are currently not supported by the app.

Desktop App

  • Windows 7 or 10 (32 & 64 bit)
  • macOS 10.14 or higher
  • Necessary authorisations for:
    – notifications,
    – microphone,
    – camera

To use compatible headsets, it is necessary to have the relevant software from the manufacturer installed:

  • Sennheiser HeadSetup (https://sennheiser.com/software-headsetup-pro)
  • Poly (formerly Plantronics) Hub Desktop (https://www.poly.com/in/en/support/downloads-apps/hub-desktop)

Please make sure you use the latest patches / versions before opening a support-ticket!

C. Switch settings E. Customer obligations
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