 AI Essentials | NFON     

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Smarter communication with AI

# An add-on that makes all the difference

Activate AI Essentials now – for more clarity, less effort, and faster results.

With AI Essentials, you get even more out of your Cloudya Business Premium solution: Transcripts, summaries, action items, and Nia – your smart assistant – right inside the app.

[Contact us](/en/specials/ai-essentials#e947b1feb165 "Contact us")

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## You listen. AI Essentials takes care of the rest.

AI Essentials brings intelligent call analysis directly into your existing NFON Cloud Telephony setup. All content stays protected – hosted in Germany and audited to the highest privacy standards.

Save time, reduce follow-ups, and gain transparency – without compromising on security.

* 100% native integration in Cloudya – no additional setup needed
* Transcription only with active consent from participants
* No use of customer data for AI training
* Hosted in Germany – on NFON infrastructure
* Fully GDPR-compliant and certified

[  ](https://a.storyblok.com/f/290788/x/7181d46763/ai_essentials_how_to_en.mp4)

## Get in touch with our experts

## From call to action in seconds.

### Real-time transcription.

Document important calls with ease: Start transcription directly from the call log whenever needed. No more note-taking – and everything said stays at your fingertips.

### Summaries & action items.

Get structured call summaries including detected to-dos. Less admin, more clarity – for smarter decisions and leaner workflows.

### Nia – your intelligent assistant.

Whether for tasks, settings or support: Nia helps you directly in the Cloudya App Suite and Admin Portal – with helpful tips, step-by-step guidance and smart navigation.

[Start now](/en/specials/ai-essentials#e947b1feb165 "Start now")

## More than 55,000 customers use NFON and botario products.

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Testimonials

## A provider you can trust.

> "Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility."

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Tobias Armleder

IT Lead, Demeter

> "Since we switched to NFON, we can finally
> take calls wherever we are and from any
> device. The integrations with Microsoft
> Teams have made things a lot easier, and
> we can use the whole Microsoft Teams
> suite, with any client or partner - just being
> a click away at all times."

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Jeanne Beck,

Marketing Manager, Wefapress

> "Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Nmonitoring Queues."

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Fritz Pschormeir

Head of IT Infrastructure, financial.com

> "I would recommend NFON without reservation – I just plug in a new device, and it works."

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Dominic Muskulus

Head of IT, Foodist

[Get in touch](/en/specials/ai-essentials#e947b1feb165 "Get in touch")

 

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