Here you find a detailed overview of our NCTI products for Mac!

The overview only applies to certified end devices. 

	NCTI standard for Mac
Mac compatibility	macOS 10.12 (Sierra) – macOS 11.0 (Big Sur)
Compatible with Mitel (formerly Aastra)	✓
Compatible with snom	✓
Compatible with Yealink	✓
Compatible with Panasonic	-
Compatible with Unify (formerly Siemens)	-
Compatible with Softphone	-
Chat function	-
Presence management (with Bonjour)	(✓)¹
Call lists	(✓)²
Hotkey dialing	✓
Involvement of the Mac OSx address book	✓
Access to the local address book	-
Outlook Plugin	(✓)³
CRM (Customer Relationship Management) Plugins	(-)⁴
One-time charge	No setup costs
Monthly charges	Monthly usage costs per user
Subnetting support	‌-

 

¹ See presence information for all users who installed the nCTI standard client and are located in the same network.

² Call list just contains outgoing calls.

³ Preconfigured AppleScript available to initiate calls out of Outlook.

⁴ No preconfigured plugins available. If the CRM system has an AppleScript interface, it might be possible to integrate them using AppleScript. You can program these yourself using the AppleScript editor on your Mac. The FileMaker example in the NCTI Standard Extras can be used as a reference.

NCTI Pro V7	NCTI premium CRM	NCTI premium	NCTI standard CRM	NCTI Standard
Standard Installations
macOS 10.15 „Catalina“ Processor: As advised by Apple for macOS	–		macOS - Sierra 10.12 or higher (incl. Big Sur) Processor: As advised by Apple for macOS
XXL Installations
Mac Desktop macOS 10.14 „Mojave “ macOS 10.15 „Catalina“ Processor: As advised by Apple for macOS	–		–