1. Introduction


We are pleased to introduce Nmonitoring Queues.

Nmonitoring Queues is a solution allowing real time monitoring of queues and agents in a call centre.

This manual offers you a first insight into the product Nmonitoring Queues.

Information about the use, creation of reports and wallboards, administration will be presented in the Nmonitoring Queues Service Portal Instruction Training for IT Administrators. Please contact your sales partner for more information.

We hope you enjoy using the new solution!

Subject to alterations.
Version 1 / 08.2018 (en)