Listings

This option displays three distinct listings of wake-up services records:failed (not answered), answered and marked. If any of these listings is empty, it will not be shown.

Failed and answered wake-up services are obtained according to each room’s check-in date and time and only last three records can be seen. If you intend to query older records you must use option Hotel accounts in this menu.

To perform any operation in this window, select Operations in menu bar or click right mouse button in window area:

First two options are only available on marked wake-up services listing.

This option displays a detailed lodgements list including data such as occupation state, guest name, company,  credit limit, current account and special services.

To perform any operation in this window, select Operations in menu bar or click right mouse button in window area:

Depending on the state of currently selected room, some of these options are unavailable. You can check-in or check-out a guest, post articles, open another window to display detailed account information, modify several parameters (refer to option Room data modification for more details) and search a guest. You may also filter which kind of rooms you want to be displayed: all, only vacant or only occupied.

This option lets you configure a query for room calls, posted articles and automatic wake-up services , in detailed or shortened format, within the specified period. In the later format format, it is possible to include every room even if without charges.