Configure room extensions
Set the Nhospitality room flag
The partner has activated the Nhospitality extensions including the Nhospitality room flag.
Link room telephones with extensions
Depending on the contract type, the rooms of the extension can be linked to the Nhospitality service extensions 791–799. These are freely configurable and are listed here as examples:
Contract type Basic
- No SIP services are used
- 799: "NO GUEST" call forwarding
Contract type Standard
- 795: wake-up call
- 796: room status
- 797: mini bar booking
- 798:laundry booking
- 799: "NO GUEST" call forwarding
Contract type Pro
Additional service extensions:
- 791: record voicemail
- 794: check voicemail
- 793: remotely check voicemail
Service numbers
Service numbers can be used to query statuses or request services from the room telephone. The service numbers correspond to predefined extensions which are not additionally charged. The configuration of such extensions can be defined individually by the technical consultant or the partner.
Here is an example of how to configure a service call number:
IVR extension name | IVR extension number | Entry on room telephone | Description |
| Wake-up call | 795 | 7950715 795 + 07:15 a.m. | Wake-up call can be entered by the guest independently by key entry on the telephone. |
| Room status | 796 | 796#1#
796#2# | #1# corresponds to room status: cleaned and free
#2# corresponds to room status: cleaned and occupied |
| Mini bar | 797 | 797#1#
797#2# | #1# corresponds to one water
#2# corresponds to one whiskey |
| Announcement | 799 | Guest does not pick up, pressing 1 will transfer the caller to reception. | This is a multilingual announcement informing the guest that he/she is being transferred to reception. |
Connect the CETIS room telephone
Make sure the network cable from the wall is connected to the WAN-labelled port in the phone. The WAN port is the one nearest to the handset.
After connection, the pre-provisioned telephone purchased from NFON performs a system start-up and automatically receives the correct configuration. For correct pre-configuration, you will need the completed, extended checklist. You can download this here.