Configure administrator extensions
Configure reception via pick-up group and queue
The reception set-up enables the hotelier to handle incoming calls according to a specific scheme. This makes it possible to distribute calls as required and to receive them at any time.
A queue is defined on the main number (e.g. 0) so that calls can be received one after the other. A pick-up group to different extensions can be defined in relation to the number. In addition, it is possible to set up day/night circuits for certain forwardings defined in the pick-up group.
Such a configuration allows to distinguish between external and internal calls. It allows announcements in case of no answer. A fail-safe operation can be achieved through the call forwarding and pick-up groups.
Operate via FMC
In principle, it is possible to control the administration extension via an FMC client.
For example, you can make calls or operate the service numbers, as you can with the regular desktop phone.
For more information on how to use the FMC client, see
The FMC client can never fully replace a telephone. It cannot be used as a DECT telephone replacement due to technical particularities.
Receive an eFax
You can redirect faxes directly to an e-mail address using the eFax function. Faxes received in this way are sent as regular e-mails to your selected e-mail account and are also visible in Ncontrol.
You can still send faxes using the fax machine.
For more information on the eFax option, see the Ncontrol manual.