3.2.5. Basic functions

Launching the application and functionality:

1.) Connect the network and internet and start the application. The application may start in minimised mode on the task bar (typically at the bottom edge of the screen).

2.) After logging into the system the Softphone will show a green transmission icon  on the top left in your main navigation panel.

Outgoing call:

1.) Please enter any internal number which you want to call in the edit control (or choose one per drop down menu ). Please click the dial button  then .

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2.) Please enter any phone number which you want to call in the edit control with prefix 0 or 9 (or choose one per drop down menu ). Please click the dial button  then .

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3.) Or simply Drag & Drop a phone number from the contact list onto the edit box. Click on the phone number with left mouse button, grap it and drag it to the call line monitor. Then simply drop the phone number by releasing the left mouse button.

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4.) End an active call by clicking  .

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Clipboard dial:

To dial from clipboard, please copy any phone number to your clipboard. Then, please click on the green transmission icon  available in the main navigation panel and choose "Dial from Clipboard..." and afterwards the phone number which you copied into your clipboard previously.

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Incoming call:

Each call is displayed as one line in the line monitor.

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But there's not just a line monitor for each call available but also an additional notification screen on the upper right on your screen.

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1.) To accept the call either click the  key on the line monitor or  in the notification screen.

2.) To end the call press the key .

To reject an incoming call either click the key  or click the  key in the notification screen.

To avoid incoming calls please press the  key in the main navigation panel. Incoming calls will be sent to voicemail or callers will receive a “busy” indication depending on your settings.

Auto answer:

The phone immediately answers a call after activating this key  in the main navigation panel.