1. General

Integration into modified CRM systems upon request.

The NCTI premium CRM Client allows for the integration of various customer relationship management tools.

There are two types of integration: standard integration and custom integration. Below is a brief overview of the most important standard integrations:

  • GoldMine
  • Google Contacts
  • Lotus Notes
  • Maximizer
  • Microsoft Access
  • Microsoft Dynamics CRM
  • Microsoft Dynamics NAV
  • Microsoft Dynamics 365 Customer Engagement
  • Microsoft Outlook
  • NetSuite
  • ODBC
  • Sage 50 Accounts
  • Sage ACT!
  • Sage CRM
  • Salesforce CRM
  • Sugar CRM
  • SuperOffice CRM
  • vtiger
  • Zendesk
  • Zoho CRM

Custom integrations make it possible to integrate over 200 additional 3-party systems.

The integration enables for connecting contact databases to your CTI client.

The integration of CRM will be displayed with Outlook and the Internet on the following pages.