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    Business Communications with Cloudya

    Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:

    • Telephony
    • Meet & Share
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    Integrations

    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

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    Enablement

    Benefit from the advantages of the cloud while keeping your existing telephone system.

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    • Retail
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    Get Started

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    Contact sales:

    +49 8000 - 63 66 24

    Contact support:

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3.2. Telephony

  • Home
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  • Windows
  • NCTI premium / CRM for Windows manual
  • D. Initial operation
  • 3. Configuration CTI Client
  • 3.2. Telephony
A. General Information
  • 1. Introduction
B. Quick start
C. Compatibility and version
D. Initial operation
  • 1. Requirements
  • 2. Software Installation
  • 3. Configuration CTI Client
    • 3.1. General settings
    • 3.2. Telephony
    • 3.3. User Interface
    • 3.4. Dialing
    • 3.5. Events
    • 3.6. Updates
E. Range of functions
  • 1. Make And Receive Calls
  • 2. Presence Management
  • 3. Address Book
  • 4. Call History
  • 5. Messenger
F. CRM Integration
  • 1. General
  • 2. Outlook
  • 3. Salesforce
G. Where to get help for your telephone system?
Download

To connect your client with the telephone, enter the following data:

– Server: IP address (e.g. 192.168.30.145) or the domain name of your server

– Customer number: your personal customer number (e.g. K1234)

– Extension number: your personal extension number (e.g. 123)

– Voice mail PIN: your personal voice mail PIN.

– As soon as you have entered the data, click on Save.

Manual_4

⇒The client is now connected to your telephone and the icon in the menu bar is green.

Manual_2
3.1. General settings 3.3. User Interface
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