2.2.5 Call from the Skype for Business client to an emergency number

In the below scenario, an emergency number is dialed in the Skype for Business client. The Skype for Business platform redirects the call number to the NFON PBX which recognizes the number and redirects the call to the PSTN.


Skype for Business clients are not location-bound and use the predefined location for mobile users to call emergency numbers.  

* Since it is necessary to always dial a prefix to any outgoing PSTN number, the emergency number is 0112 in Germany and 9999 in the UK. If you want 112 or 999 to be the number connecting directly to the emergency service, you need to set up a perfmanent transfer. Read here how to set up a transfer.