• Products
    Business Communications with Cloudya

    Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:

    • Telephony
    • Meet & Share
    • Pricing
    • Devices
    Integrations

    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

    • CRM Connect
    • NCTI
    • NFON Integration for Microsoft Teams
    Customer Contact

    Get to know which NFON products can support you to provide the best customer contact and service.

    • Nmonitoring Queues
    • Contact Center Hub
    • Noperatorpanel
    • Nhospitality
    • Neorecording
    Enablement

    Benefit from the advantages of the cloud while keeping your existing telephone system.

    • Nconnect Voice
  • Solutions
    By Industry

    Find out how your business can benefit from cloud-based communication.

    • Retail
    • Finance & Insurance
    By Use Case

    Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.

    • Customer support
  • Resources
    Get Started

    Gain useful insights about our products, trends and cloud telephony.

    • Cloud Telephony
    • Blog
    • Customer Stories
    • Cloud Telephony Glossary/Lexicon
    Cloudya at work

    Ready for the cloud? Learn everything you need to know about Cloudya.

    • Setup
    • Cloudya How To
    • Cloudya Functions
    • FAQ
  • Service
    NFON Insights

    Always be up to date with trends and new NFON releases.

    • Documentation
    • Downloads
    • Product Tec Space
    • Release Notes
    Client Areas

    Configure your extensions individually and get full insights on your data records.

    • Ncontrol
    • CDR
    • mynfon.net
  • Login
  • Contact Us
    • Contact Us
    • Request call back

    Contact sales:

    +49 8000 - 63 66 24

    Contact support:

    +49 800 63 66 555

    Or send us a request

    Write us

    Contact sales:

    +49 8000 - 63 66 24

    By sending the contact data, the data protection declaration of NFON AG is acknowledged: Data Protection.

  • EN
    • Deutschland
    • Nederland

1. Basic functionalities

  • Home
  • Service
  • NFON Insights
  • Documentation
  • Manuals
  • Software
  • Nvoice for Skype for Business
  • Nvoice for Skype for Business manual
  • E. Range of Functions
  • 1. Basic functionalities
A. General information
  • 1. Introduction
  • 2. Used Icons
  • 3. Important notes
B. Introduction
C. Compatibility and Version
D. Initial Operation
  • 1. Requirements
  • 2. Installation
  • 3. First Login
E. Range of Functions
  • 1. Basic functionalities
  • 2. Telephony
  • 3. Further Functions
F. Where do you get further assistance?

1. Basic functionalities

Download

Within the Skype for Business contact list you can sort your contacts, call them via double-click and see the presence state of each individual. Contacts are not added to the list automatically, but manually. Via OpenFederation of a plus tariff, contacts of other Skype for Business servers can be added easily. Furthermore the connection to Microsoft Outlook allows for the sharing of presence data with other contacts. If your colleague is occupied by an appointement marked in his Outlook calender, the state "occupied" is shown in Skype for Business as well.  

index

-Right-click on the adding symbol Click on the Contacts.

-Click on Add a contact from my organisation and enter the respective name. -Enter the name of your contact in the search row.

⇒If your contact is already registered in your Outlook address book, it will now be displayed.⇒If Skype for Business is connected with Outlook, the contact will be displayed  immediately.

-After a right-click on the contact choose Add to contacts and click on the desired contact list.-Click on the Plus symbol  next to the contact to add him or her to your contact list.

⇒The contact is now listed.⇒The contact is now listed.

Alternatively you may enter the contact name right away into the search box of Skype for Business. If Skype for Business is connected with Outlook, the contact will be displayed and can be added with a right-click.

Add an external contact

-Right-click on the adding symbol Click on  Contacts.

-Click on Add a contact outside my organisation and choose wether you would like to a add a contact from Skype, Skype for Business or another external source.-Enter the email address of your contact in the search row.

⇒If you would like to add a contact from another source, a pop-up opens.-Click onto the Plus symbol  next to the contact to add him or her to your list.

-Enter all relevant contact information and add the contact to a group.⇒The contact ist now listed.

-Choose a relationship status to set your privacy settings for this specific contact.

⇒The contact is now listed.

Find more information about adding a contact in Skype for Business here. 

E. Range of Functions 2. Telephony
News
  • Events
  • Press
  • NFON Status
Partner
  • Partner Portal
  • Become a Partner
About NFON
  • Company
  • Careers
  • Management
  • Investor Relations
  • Compliance Code
Customers
  • Login
  • Admin Portal
  • Referral Programm
  • Ncontrol
  • Product Tec Space
  • GTC-SLA
  • Legal Notice
  • Data Protection
  • Security
  • Cookie settings

© 2022 - NFON | All rights reserved.