Skype for Business is a Microsoft application connecting various communication methods via Unified Communications. Nvoice for Skype for Business offers a Skype for Business platform in the cloud connected with the NFON PBX. The combination allows the use of UCC features within your NFON PBX and provides the functionality of Skype for Business as a Softphone and a fully integrated extension.

Nvoice for Skype for Business is therefore capable of a variety of telephony features, necessary e.g. in a call center, without complex changes of the Skype for Business solution.  In addition, Nvoice for Skype for Business provides well-known ACD functionality and similar features.

The client itself is hosted by Microsoft. NFON supports and provides establishment and installation of the Skype for Business server as well as usage of the Client via the NFON PBX.