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    Business Communications with Cloudya

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    • Telephony
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    Integrations

    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

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    • Nmonitoring Queues
    • Contact Center Hub
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    Enablement

    Benefit from the advantages of the cloud while keeping your existing telephone system.

    • Nconnect Voice
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1. Introduction

  • Home
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  • Software
  • Mac
  • iSoftPhone for Mac Manual
  • A. General information
  • 1. Introduction
A. General information
  • 1. Introduction
  • 2. Used symbols
B. Compatibility and version
C. Initial operation
  • 1. Requirements
  • 2. Software installation
D. iSoftPhone
  • 1. Setting up or registering an extension via iSoftPhone
  • 2. Changing or cancelling the registration of an extension
  • 3. Basic functions
  • 4. Comfort features
  • 5. Updates
E. Optional
  • 1. Growl
F. Where can you find help with your telephone system?

1. Introduction

Download

The iSoftPhone features the following functions

  • Easy installation
  • Integrate into the Mac OS X address book
  • Control panel for
  •    call forwarding
  •    Accepting a call
  •    Echo compensation
  •    Muting the microphone
  •    Muting the speaker
  •    Switch audio device
  • CRM integration into Daylite
  • 3-way calls
  • DND (Do Not Disturb) button
  • Selecting input/output audio device
  • Volume control per device
  • SoftPhone suspends iTunes for incoming calls
  • Add, edit and delete contacts from the Mac address book
  • Call history (missed, outgoing and incoming calls)
  • Use keypad to dial, answer and end call
  • Integrate Bonjour to automatically recognise network services
  • Custom ring tones
  • Compatible with Snow Leopard
  • Supports Growl notifications
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2. Used symbols
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