4.2.1. Announcement

Configuration for Announcement

Fieldname Description

You can select a file for three different types of announcements.

- Hold music
- Hold music (queue)

- Hold music (skill)
- General announcement


Upload an announcement file. Click on the Add-button, this opens a pop-up, allowing you to browse through your drive for an announcement file.

In general, only MP3 files or WAV files can be used for all 3 types.


The use of copyright protected music needs to be authorised by the local representation for music rights such as e.g.:
PRS for Music

The maximum file size for announcements is 7 MB.

Icons Function
Add Announcement
‌Play announcement