4.2.1. Announcement

Configuration for Announcement

Fieldname Description

You can select a file for three different types of announcements.

- Hold music
- Hold music (queue)

- Hold music (skill)
- General announcement


Upload an announcement file. Click on the Add-button, this opens a pop-up, allowing you to browse through your drive for an announcement file.

In general, only MP3 files or WAV files can be used for all 3 types. To ensure the best audio quality, the file has to be 16 Bit, mono 8000 Hz.


The use of copyright protected music needs to be authorised by the local representation for music rights such as e.g.:
PRS for Music

The maximum file size for announcements is 7 MB.

Icons Function
Add Announcement
‌Play announcement