Products
Business Communications with Cloudya
Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:
Integrations
Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.
Customer Contact
Get to know which NFON products can support you to provide the best customer contact and service.
Enablement
Benefit from the advantages of the cloud while keeping your existing telephone system.
- Nconnect Voice
Solutions
By Industry
Find out how your business can benefit from cloud-based communication.
- Retail
- Finance & Insurance
By Use Case
Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.
- Customer support
Resources
Get Started
Gain useful insights about our products, trends and cloud telephony.
Cloudya at work
Ready for the cloud? Learn everything you need to know about Cloudya.
Service
NFON Insights
Always be up to date with trends and new NFON releases.
Client Areas
Configure your extensions individually and get full insights on your data records.
Partner
Partner with NFON
Looking for a new way to power your business? Discover the partnership with us and drive success for your customers.

1. Login

The telephone system is configured via the service site.Open an Internet browser and enter the the following address (URL): https://portal.nfon.com

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Please change your password during the first login. You can find the settings for this under menu item ADMINISTRATION / Profile on the administration portal. Passwords cannot contain colons. The password must contain at least 1 upper case letter, 1 lower case letter, 1 number, 1 special character.

The administration portal is optimised for the latest versions of the Internet Explorer and Mozilla Firefox. Display errors can occur with older versions.

After a successfull login the following window appears:

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If the login does not work, verify wheter caps lock key is enabled and try again.

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If you do not remember your password, ask for a new one by pressing "Forgot password".

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Enter your Login-id (Kxxxx) and retype the Text verification number. Now press the button Next.

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After you inserted the christian name of the contact person, press the button "send new password". A new Password is sent to the email adress.

3. The extension as the key element 2. Description of the user interface