8. Voicemail

Initial set-up

When accessing the voicemail system’s voice menu for the first time, you should also set up your personal voicemail.

1. Dial *791 (* code) to access your voicemail. This takes you to the voicemail system’s voice menu.
2. Then select “0 Mailbox Options” to set up your voice mailbox
3. Now press “1” to record a message in the event you are unavailable.
4. Now record your message and press “#” to end the recording.
5. Press “1” to accept the recording, “2” to replay the recording and “3” to rerecord.

Accessing your voicemail (voice menu)

Dial *791 to access your voicemail.

Upon calling the mailbox, you have the following options

"0" – Mailbox options
"1" To record an “unavailable” announcement "4" To record a personal announcement
"2" To record a “busy” announcement "5" To change the mailbox password
"3" To record the name  
The following applies to the recording of all announcements:
"1" Accept "*" Help
"2" Replay "#" End
"3" Rerecord  
"1" – Play messages  
"3" Previous message "8" Save message in a folder
"4" Repeat the current message "*" Help or (during message playback) rewind
"5" Next message "#" End or (during message playback) continue
"6" Delete the current message  
"7" Forward message to another mailbox  
"2" – Switch directory  
"3” Advanced options "2" Return call
‌"1" Answer ‌"3" Additional information

Returning a call from voicemail: To return a call straight away after listening to a message, select “3” for Advanced options, then “2” for Return call. The telephone number is announced and the call connected.