3. Transferring a call

3. Transferring a call

Making an attended transfer

  1. Select Options -> (Call)Transfer, or press the TRAN key during a call.
  2. Enter the number you want to transfer to and dial out.
  3. Do one of the following:
  • When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer.
  • After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative transfer).

Making an unattended transfer

  1. Select Options -> (Call)Transfer, or press the TRAN key during a call.
  2. Enter the number you want to transfer the call to or select Directory -> Directory/History to choose a contact.
  3. Press TRAN or Transfer to complete the transfer.