• Products
    Business Communications with Cloudya

    Cloudya enables you to communicate from anywhere by phone, video and screen sharing, or conferencing. Here’s what’s included:

    • Telephony
    • Meet & Share
    • Pricing
    • Devices
    Integrations

    Learn more about which products you use to integrate NFON into your existing systems and tools to improve productivity and customer experiences.

    • CRM Connect
    • NCTI
    • NFON Integration for Microsoft Teams
    Customer Contact

    Get to know which NFON products can support you to provide the best customer contact and service.

    • Nmonitoring Queues
    • Contact Center Hub
    • Noperatorpanel
    • Nhospitality
    • Neorecording
    Enablement

    Benefit from the advantages of the cloud while keeping your existing telephone system.

    • Nconnect Voice
  • Solutions
    By Industry

    Find out how your business can benefit from cloud-based communication.

    • Retail
    • Finance & Insurance
    By Use Case

    Discover our broad product bundle that helps you deliver a positive experience at every point of interaction with your customers.

    • Customer support
  • Resources
    Get Started

    Gain useful insights about our products, trends and cloud telephony.

    • Cloud Telephony
    • Blog
    • Customer Stories
    • Cloud Telephony Glossary/Lexicon
    Cloudya at work

    Ready for the cloud? Learn everything you need to know about Cloudya.

    • Setup
    • Cloudya How To
    • Cloudya Functions
    • FAQ
  • Service
    NFON Insights

    Always be up to date with trends and new NFON releases.

    • Documentation
    • Downloads
    • Product Tech Space
    • Release Notes
    Client Areas

    Configure your extensions individually and get full insights on your data records.

    • Ncontrol
    • CDR
    • mynfon.net
  • Login
  • Contact Us
    • Contact Us
    • Request call back

    Contact sales:

    +49 8000 - 63 66 24

    Contact support:

    +49 800 63 66 555

    Or send us a request

    Write us

    Contact sales:

    +49 8000 - 63 66 24

    By sending the contact data, the data protection declaration of NFON AG is acknowledged: Data Protection.

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1. Overview

  • Home
  • Service
  • NFON Insights
  • Documentation
  • Manuals
  • Cloudya
  • Mobile App
  • Cloudya Mobile App (Android) manual
  • B. Using the app
  • 1. Overview
A. General Information
  • 1. Introduction
  • 2. Used symbols
B. Using the app
  • 1. Overview
  • 2. Favourites & Conferences
  • 3. History & Voicemail
  • 4. Search
C. Telephony
  • 1. Making a call
  • 2. Receive Calls
  • 3. Transferring a call
  • 4. Managing an ad-hoc conference call
  • 5. Meet & Share
D. Settings
  • 1. Overview
E. Where you can get help
Download

We support the use of the mobile app on the following operating systems:

Android 8 and above 

rootete mobile phones will not be supported!

Login

In order to use the app, you have to login with your Cloudya username & password. These are the same credentials you would use on https://start.cloudya.com.

Upon first Login, the app will guide you through the settings for

  • Registration of the mobile number
  • Permissions requiere for the app to work

Those settings can be changed later on. Please be aware that without the proper permissions the app might not work as intended.

B.1_Login

Subsequent Login

On subsequent Logins, you can choose to continue a previous session with its settings, delete that session or create a new session.

B.1_Login_2
2. Used symbols 2. Favourites & Conferences
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