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") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/en/request-information "Write to us") # Transformation year 2024: NFON acquires AI specialist and accelerates innovative development in business communication * Acquisition marks entry into the world of AI * Expanding AI expertise and increasing innovative strength * New industry and market segments ### Entry into the world of AI NFON, a leading European provider of integrated cloud business communication, continues to push ahead with its transformation strategy. In a rapidly changing market environment dominated by the disruption of artificial intelligence (AI), NFON is taking over botario GmbH, an innovative technology company based in Bremen that specialises in the development and implementation of advanced AI solutions for business communication. This acquisition strengthens NFON’s expertise and expands its solution portfolio to include the application of artificial intelligence for modern business communication solutions.  At the same time, synergies provide additional impetus for the profitable growth trajectory we have embarked on. Patrik Heider, Chief Executive Officer of NFON AG: “botario is a profitable and rapidly growing company. The acquisition marks our entry into the world of AI. This opens up numerous attractive opportunities for NFON to accelerate our growth while continuing to boost our profitability . For NFON, this is our signal to start further developing AI-supported business communication and to once again push ahead with digitalisation!” ### Expanding AI expertise With a strong focus on speech processing and efficient automation, botario offers customised AI solutions that help companies optimise their business processes and automate their communication workflows. botario has a highly qualified team and the platform has already established itself in industries such as insurance, telecommunications and energy. Andreas Wesselmann, Chief Technology Officer of NFON AG: “With the acquisition of botario, we are significantly expanding our own AI expertise while simultaneously increasing our innovative strength. Our solution portfolio will be significantly increased, enabling us to provide our customers with a holistic approach to innovative solutions for modern and efficient business communication. I am looking forward to working together with the botario team!” Aljoscha Niazi-Shahabi, Managing Director of botario GmbH adds: “The acquisition will enable us to integrate our AI solutions more vertically and make them available to a significantly larger customer group in a profitable way. Our existing customers can expect even faster further development of the botario platform and a wider range of services. With NFON by our side, we can accelerate our growth. Further cooperation with the previous owner JUST ADD AI GmbH will also have a positive impact on this.” ### Added value for partners and customers The acquisition offers numerous cross-selling opportunities on both sides, opens up additional sources of revenue by addressing new industry and market segments, and enables our customer to enter the CRM segment. New growth prospects are also emerging for existing customers. This highlights NFON’s expertise in the field of AI and will enable it to expand its existing product portfolio to include AI functions such as voice bots, transcription, summarisation and live chat. The resulting added value for partners and customers is particularly significant, as it not only provides access to innovative technologies, but also optimises business processes and increases efficiency. This leads to a stronger market position and increased competitiveness. **[Press-Kit](https://1drv.ms/f/s!AnBycqkJmjxdp9Ze8asA7H4AK-cj9Q)** Patrik Heider, Chief Executive Officer of NFON AG Andreas Wesselmann, Chief Technology Officer of NFON AG Aljoscha Niazi-Shahabi, Managing Director of botario GmbH. ### Contact for media **NFON AG** Thorsten Wehner Vice President Public Relations +49 89 45 300 121 **Deutschland** 100zehn GmbH Timm Caspari +49 89 55 27 06 20 **Italia** BPRESS Mariateresa Faregna +39 02 72 585 304 **Österreich** PRofessional Ulrich Taller +43 1 524 97 07-0 **United Kingdom** AxiCom Mary Burtt +44 7917550774 **About NFON AG** NFON AG, which is headquartered in Munich, is a leading European provider of integrated cloud business communications. The listed company (Frankfurt Stock Exchange, Prime Standard) with more than 3,000 partners in 18 European countries and eight branches counts more than 55,000 companies among its customers. The NFON portfolio comprises four areas: Business Communications, Integration, Customer Contact and Enablement. With its core product Cloudya, the smart cloud communications platform, NFON offers hassle-free voice calls, simple video conferencing and seamless integration of CRM and collaboration tools for small and medium-sized companies. All NFON’s cloud services are operated in certified data centres in Germany, with 100% of their energy needs covered by renewable sources. NFON accompanies companies into the future of business communication by offering intuitive communication solutions. **Investor Relations** NFON AG Friederike Thyssen +49 89 45 300 134 **Disclaimer** This communication is for information purposes only and does not constitute an offer to sell or the solicitation of an offer to buy or subscribe for any securities of the Company. The securities discussed herein have not been and will not be registered under the U.S. Securities Act of 1933, as amended (the "U.S. Securities Act") and may not be offered or sold in the United States absent registration or an exemption from registration under the U.S. Securities Act. There will be no public offering of the securities discussed in this release in the United States of America and the information contained in this release does not constitute an offer of securities for sale. This announcement is not for distribution, publication or transmission, directly or indirectly, to or within the United States of America, Australia, Canada, Japan or any other jurisdiction in which such distribution is unlawful, or to U.S. persons. 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