As the figures mentioned above demonstrate, Generation Email has gone down a communicative one-way street. For this reason, email is particularly suited to one-dimensional communication, since every office worker can understand the problems that arise with receiving floods of emails every day.
Nevertheless, other forms of communication can also lead to a dead-end. Text messages, Twitter posts or voicemail – these are all channels where you rapidly lose control of the communication flow. You may find yourself stressed if your counterpart does not quickly respond to your WhatsApp message, especially if it has been sent and read. However, this just distracts you from other tasks and, as a result, your productivity levels plummet.
Motivate yourself and grab the phone more often and make the most of this proven interactive communication channel. This is the easiest way to stay in control of your communication and preserve your sense of freedom at work. You have the power to decide when you want to communicate, with whom, about which topic and over which communication channel.
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