NFON: Flexible AI-Powered Cloud Communication for European Businesses [Contact](# "Contact") ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General * [Talk to Sales](tel:+498000636624) * [Write to us](/en/request-information) Search * [![Products](https://a.storyblok.com/f/290788/40x40/539cd331b9/nfon-products.svg) Products](#) Call & Work ![AI icon](/assets/ai_icon.webp) + [Cloud Telephony](/en/products/cloud-telephony/) + [SIP Trunk](/en/products/enablement/) + [Devices](/en/products/devices) Build & Automate ![AI icon](/assets/ai_icon.webp) + [Assistants](/en/products/ai/assistants) + [Bots](/en/products/ai/bots) + [AI Agent Studio](/en/products/ai/agent-studio) Engage & Support ![AI icon](/assets/ai_icon.webp) + [Contact Center](/en/products/customer-contact/) Integrations & Add ons + [Integrations & Add ons](/en/integrations/) * [![Solutions](https://a.storyblok.com/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Solutions](#) Industries + [Health & Wellness](/en/solutions/health-wellness) + [Retail & E-Commerce](/en/solutions/retail) + [Finance & Legal](/en/solutions/finance-insurance) + [Travel & Hospitality](/en/solutions/hospitality) + [Public Sector](/en/solutions/public-sector) + [Energy](/en/solutions/energy) Success stories + [Customer Stories](/en/customer-stories/) * [![Partnerships](https://a.storyblok.com/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partnerships](#) Partner with NFON + [Become a partner](/en/partner/become-partner) + [NGAGE](/en/partner/partner-programme) Partner Portal + [Partner Portal](https://partners.nfon.com/) * [![Help Centre](https://a.storyblok.com/f/290788/40x40/d01fbb4f30/help-nfon.svg) Help Centre](/en/help-center) * [Login](https://start.cloudya.com/ "Login") * International + [International](/en) + [Deutschland](/de) + [España](/es) + [France](/fr) + [Italia](/it) + [Österreich](/at) + [Polska](/pl) + [Portugal](/pt) + [United Kingdom](/gb) [![NFON Logo](/assets/logo-nfon.svg)](/en/ "NFON Home") * [Products](#) ![](/web-assets/f/290788/36x36/a9f3ceed6f/nfon-call-work.svg) Call & Work ![AI icon](/assets/ai_icon.webp) Seamless communication ![](/web-assets/f/290788/36x36/d03c61cf40/nfon-build-automate.svg) Build & Automate ![AI icon](/assets/ai_icon.webp) AI Automation ![](/web-assets/f/290788/36x36/106823b73b/nfon-engage-support.svg) Engage & Support ![AI icon](/assets/ai_icon.webp) Omnichannel support ![](/web-assets/f/290788/36x36/50b60f5411/nfon-integrations-add-ons.svg) Integrations & Add ons Connect Teams & CRMs + [![](/images/products-call-work-cloudteleophny-navbar-int_Fjf8b.webp) ### Cloud Telephony ![AI icon](/assets/ai_icon.webp) Seamless cloud telephony for every device. High-fidelity audio with European-grade security.](/en/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/en/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/en/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/en/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. Automate custom customer journeys across Web Chat, Voice, and Livechat.](/en/products/ai/bots) + [![A chatbot creation interface is shown with a readiness message, build report, agent prompt details, and created tools list, over a gradient background.](/images/products-build-agent-studio-navbar-int_Z1Y88dE.webp) ### AI Agent Studio ![AI icon](/assets/ai_icon.webp) Simply turn your ideas into AI agents for your business. Describe the task, create a working agent, then optimize it in one workspace.](/en/products/ai/agent-studio) + [![](/images/products-engage-support-navbar-int_1xyFBE.webp) ### Contact Center ![AI icon](/assets/ai_icon.webp) Omnichannel customer service for modern teams. Manage conversations, automation, AI assistance, and customer context.](/en/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/en/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/en/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/en/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/en/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/en/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/en/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/en/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. Explore how we solve complex communication challenges for Europe’s leading brands.](/en/customer-stories/) * [Partnerships](#) ![](/web-assets/f/290788/36x36/7bd105c67d/nfon-partner.svg) Partner with NFON Join the NFON network ![](/web-assets/f/290788/36x36/8c5c9a9c78/nfon-partner-portal.svg) Partner Portal Existing partner login + [![](/images/partnerships-partner-navbar-int_ZHYGKx.webp) ### Become a partner From onboarding to co-branded marketing, we provide the tools you need to win.](/en/partner/become-partner) + [![](/images/partnerships-ngage-navbar-int_Zs3yY9.webp) ### NGAGE Discover our tiered rewards system designed to help you scale your business and revenue.](/en/partner/partner-programme) + [![](/images/partnerships-partnerportal-navbar-int_2ki451.webp) ### Partner Portal Access partner tools, deal registration, training resources, and program benefits in one place.](https://partners.nfon.com/) * [Help Centre](/en/help-center) * Search * [Login](https://start.cloudya.com/ "Login") * en + [International](/en) + [Deutschland](/de) + [España](/es) + [France](/fr) + [Italia](/it) + [Österreich](/at) + [Polska](/pl) + [Portugal](/pt) + [United Kingdom](/gb) * [Contact](#) [Contact](# "Contact") + ![](/web-assets/f/290788/40x40/d98615a3ea/nfon-sales-contact.svg) Sales & General Get in touch with us. ![](/images/getstarted-talktosales-navbar-int_ZMspQ4.webp) ### Talk to Sales Get a free consultation to see how NFON products can meet your needs. [+49 8000 – 63 66 24](tel:+498000636624 "+49 8000 – 63 66 24
") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/en/request-information "Write to us") ![](/images/homepage-hero-home-int-mobile_Z1G05Sq.webp) ![NFON's digital interface displaying a phone dialer, chat box, open tickets, and AI features on a vibrant, colorful background.](/images/homepage-hero-home_1qrLty.webp) AI-powered business communication # Better conversations. Better business. Every conversation has the power to create momentum. It can strengthen relationships, unlock opportunities, solve problems, and move businesses forward. NFON helps organisations make communication more meaningful, more impactful, and more valuable. [Talk to an expert](/en/request-information "Talk to an expert") * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/easy-credit-logo_1cmnUT.svg) * ![](/images/littlelunch-logo-svg_ZeqbQI.svg) * ![](/images/fressnapf_logo_Z1v0bqs.svg) * ![](/images/eichman-logo_3RUOb.svg) * ![](/images/steinway_and_sons_logo_Zr2GW1.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/tchibo-logo_Z1xrVBE.svg) * ![](/images/remondis-logo_1jARNP.svg) * ![](/images/t-mobile_logo_2022-1_ZnTY9A.svg) * ![](/images/logo_rewe_Z1ht3mN.svg) * ![](/images/hilti_logo_Ob6Tr.svg) * ![](/images/itsc-logo_Z27MroC.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![E-Netz Südhessen logo](/images/enetz-logo_Zerbg8.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/easy-credit-logo_1cmnUT.svg) * ![](/images/littlelunch-logo-svg_ZeqbQI.svg) * ![](/images/fressnapf_logo_Z1v0bqs.svg) * ![](/images/eichman-logo_3RUOb.svg) * ![](/images/steinway_and_sons_logo_Zr2GW1.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/tchibo-logo_Z1xrVBE.svg) * ![](/images/remondis-logo_1jARNP.svg) * ![](/images/t-mobile_logo_2022-1_ZnTY9A.svg) * ![](/images/logo_rewe_Z1ht3mN.svg) * ![](/images/hilti_logo_Ob6Tr.svg) * ![](/images/itsc-logo_Z27MroC.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![E-Netz Südhessen logo](/images/enetz-logo_Zerbg8.svg) * ![](/images/cewe-logo_1qmy5C.svg) * ![](/images/easy-credit-logo_1cmnUT.svg) * ![](/images/littlelunch-logo-svg_ZeqbQI.svg) * ![](/images/fressnapf_logo_Z1v0bqs.svg) * ![](/images/eichman-logo_3RUOb.svg) * ![](/images/steinway_and_sons_logo_Zr2GW1.svg) * ![](/images/teambank-logo_Z1ABs7o.svg) * ![](/images/tchibo-logo_Z1xrVBE.svg) * ![](/images/remondis-logo_1jARNP.svg) * ![](/images/t-mobile_logo_2022-1_ZnTY9A.svg) * ![](/images/logo_rewe_Z1ht3mN.svg) * ![](/images/hilti_logo_Ob6Tr.svg) * ![](/images/itsc-logo_Z27MroC.svg) * ![](/images/hermes-logo_Z1KD6CO.svg) * ![E-Netz Südhessen logo](/images/enetz-logo_Zerbg8.svg) ![](/images/connect-professional-poty_ZosOlt.svg) ![](/images/gdpr-badge_1eKxN4.webp) ![](/images/captera_4-3_ZKyP0s.svg) ![](/images/nfon-c5-attestation_2kWV2H.svg) Powered by Agentic AI. Trusted in Europe. ## Built for the way your business actually works. We combine cloud telephony, customer service, and intelligent automation to help organisations respond faster, reduce manual work, and turn conversations into outcomes. Flexibility ### Stay connected everywhere. Keep teams reachable across devices, locations, and work environments with reliable business communication that simply works. Productivity ### Be there when it matters. Route calls, messages, and requests intelligently so customers reach the right person faster and teams deliver more consistent support. Reachability ### Actionable conversations. Transform communication into actions, decisions, and next steps with intelligent automation deeply integrated into your cloud telephony experience. From connection to action ## What you can do with NFON. ![NFON's phone interface with contacts, keypad, and settings. Features include voicemail transcription, call settings, and PBX endpoint editing.](/images/cloudtelephony-siptrunking-home_Z2woTwS.webp) Cloud Telephony & SIP Trunking ### Call & Work Bring voice, video and AI capabilities together on a modern cloud PBX. [Communicate smarter](/en/products/cloud-telephony/ "Communicate smarter") ![Interface featuring NFON's AI assistant Nia, usage statistics, and transcription consent. Background is a gradient of purple, blue, and green.](/images/intelligentassistant-agents-home_Z2qDu9W.webp) Assistants & Agents ### Build & Automate Automate customer interactions, knowledge sharing and workflows. [Build smarter](/en/products/ai/bots "Build smarter") ![Digital interface showing NFON's AI-powered contact center with smart ticket management.](/images/aicontactcenter-agentassist-home_Zxau70.webp) Contact Center & Agent Assist ### Engage & Support Deliver better customer experiences across every channel. [Service now](/en/products/customer-contact/ "Service now") [Find your solution](/en/request-information "Find your solution") ![](/images/integrations-home_Z1XPkf.webp) Integrations ## Compatible with over 300 integrations and APIs. NFON seamlessly connects calls, customer interactions, and workflows with your CRM, ERP, and other business applications, so information flows automatically, processes stay aligned, and every conversation drives the next step. [View all integrations](/en/integrations/ "View all integrations") INDUSTRY READY ## The right solution for each industry. [Customer stories](/en/customer-stories/ "Customer stories") [![](/images/insurance-industries-image-international_ZHNDpE.webp) Insurance Insurance Report claims, verify identities securely, and resolve customer issues with clear updates at every step.](/en/solutions/finance-insurance) [![](/images/public-sector-industries-image-international_1xf6MW.webp) Public sector Public sector Ensure citizens reach the right department, get clear information, and resolve requests without delays.](/en/solutions/public-sector) [![](/images/healthcare-industries-image-international_1cxas7.webp) Healthcare Healthcare Handle appointment requests, patient inquiries, and routine communication while giving teams more time for care.](/en/solutions/health-wellness) [![](/images/travel-and-hospitality-industries-image-international_Z1FXLN3.webp) Travel & Hospitality Travel & Hospitality Handle bookings and guest requests with seamless communication across the entire guest journey.](/en/solutions/hospitality) [![](/images/retail-industries-image-international_Z2qFPz6.webp) Retail & E-commerce Retail & E-commerce Manage product questions, deliveries, and returns with fast, consistent communication at any scale.](/en/solutions/retail) ## Real results, not just promises. 54.000+ Customers trust NFON 40% Faster response times 40% Fewer missed calls 100% Availability across channels > "Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility." ![](/web-assets/f/290788/1206x1560/1ede4b4a5f/demeter.png) Tobias Armleder IT Lead, Demeter > "Nia FrontDesk is already a huge relief for our day-to-day work and saves us a significant amount of time. We now only receive calls that actually require our attention." ![](/web-assets/f/290788/2000x2000/3b3762c7ff/top-solutions-logo-quotes-small.png) Dieter Liessmann Managing Director, top solutions > "By integrating botario into our customer service, we’ve automated up to 50% of tariff changes and reduced call duration by 20%.” ![](/web-assets/f/290788/403x403/cb723b56e4/tchibo-mobil-for-quote.png) Nick Rostalski Chief Product Owner & Head of Service, Tchibo MOBIL > “What used to take hours and external partners, we can now do in minutes, in-house, live during a client meeting. Many functions we control today simply weren’t possible before. With NFON Contact Center, we manage our processes independently and far more efficiently.” ![](/web-assets/f/290788/2479x2475/0533709fc7/dialog-factory.png) Noah Kellner Head of IT, Dialog-Factory GmbH​ > "Our biggest challenge is to stay connected at all times. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Monitoring Queues." ![](/web-assets/f/290788/200x200/eec7d21fa5/financial_com_logo.jpeg) Fritz Pschormeir Head of IT Infrastructure, financial.com > "After many pitches from various manufacturers, we decided in favour of an innovative collaboration with botario and have never looked back after this decision." ![](/web-assets/f/290788/150x150/3d7db9ae01/avatar-cewe.svg) Jan Christian Halfbrodt Project Manager AI, Cewe > “NFON’s AI VoiceBot allows us to handle patient requests consistently, 24/7. Structured input, less manual effort – it’s a huge relief for our team and a major service upgrade.” ![](/web-assets/f/290788/2479x2475/da94f3d98e/gelenk-klinik.png) Patrik Dietsche Technical Director, Gelenk-Klinik CORE INFRASTRUCTURE ## Designed for scale. Built for compliance. ### 100% EU Data Sovereignty. All voice processing, AI transcription, and data storage occur exclusively on European servers, guaranteeing total adherence to regional data protection laws. ### GDPR aligned & ISO certified. Built from the ground up to comply with the strictest data privacy regulations. Call transcripts and PII are encrypted at rest and in transit. ### Always on, always secure. Engineered for highly available environments. Redundant server architecture ensures maximum operational uptime, with 99.9% system availability, even during massive spikes. [Verify our security standards](/en/trust-center "Verify our security standards") Discover NFON ### Europe's trusted provider of business communication. Headquartered in Munich, NFON supports more than 54,000 customers through a network of over 3,000 partners. From AI-powered cloud telephony and contact centre solutions to automation and integrations, NFON helps organisations stay connected. [Learn more](/en/about "Learn more") ![](/images/discovernfon-homepage-int_ZUQnE2.webp) ![](/images/banner-450-x-800-mobile_Z1tqnM1.webp) ![](/images/banner-1440x400_8iM5V.webp) ## Ready to make every call a great one? [Talk to us](/en/request-information "Talk to us") ![NFON Logo](/assets/logo-nfon.svg) News * [Events](https://www.nfon.com/en/news/events) * [Press](https://corporate.nfon.com/en/communication/) Customers * [Cloudya Login](https://start.cloudya.com/auth/login) * [Admin Portal](https://admin.nfon.com/) * [NFON Status](https://status.nfon.com/) About NFON * [Corporate](https://corporate.nfon.com/en/) * [Investor Relations](https://corporate.nfon.com/en/investor-relations/ir-at-a-glance/) * [Sustainability & ESG](https://corporate.nfon.com/en/sustainability/) * [Career](https://corporate.nfon.com/en/careers/) Legal * [GTC-SLA](/en/legal/gtc-sla) * [Legal Notice](/en/legal/legal-notice) * [Trust Center](https://www.nfon.com/en/trust-center/) * [Data Protection](/en/legal/data-protection) * [Cookie Settings](javascript:onclick=UC_UI.showSecondLayer()) © 2026 - NFON | All rights reserved.