Demeter certifies organic food producers with a focus on sustainability and animal welfare. Shifting consumer habits have led to tremendous growth, and Demeter needed a flexible communication solution to support a growing team working from anywhere and any device.
Limited analogue infrastructure and IT resources hindered growth.
Whenever a new employee joined the team, they had to manually connect new workstations.
Location dependency
Outdated PBX hardware was limited to one fixed location. Remote work was not possible.
The old infrastructure was not scalable.
Communication problems
Teams needed a seamless way to switch between web, desktop, and mobile devices.
Customer service was lacking due to fragmented communication options.
Our solution: Cloudya Business Premium
Cloud technology
Smart cloud telephony and Unified Communications (UC) functionalities.
Fully redundant platform with 100% uptime.
Secure and GDPR compliant. All data stays inside the EU.
Flexible and scalable
Digital platform that enables work from anywhere, with any device.
Seamless switch to digital communication without any business interruption.
Extemely easy to scale up or down according to business needs.
Improved communication
Intuitive, user friendly and easy to use interface.
Advanced call-forwarding profiles and clear monitoring interfaces.
One core solution with comprehensive features for streamlined workflows.
“Instead of having different PBX systems for each location, we can now use one single, easily scalable communication solution. The integration of Cloudya has given our teams a lot more flexibility.”
Tobias Armleder, IT Lead, Demeter
Demeter has benefited from Cloudya.
Smooth transition and technical support from NFON.
One platform for all locations and communication needs.
