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High-fidelity audio with European-grade security.](/en/products/cloud-telephony/) + [![](/images/products-call-work-siptrunk-navbar-int_ZH5NzW.webp) ### SIP Trunk Secure cloud connectivity for your existing hardware. Scales instantly with your business.](/en/products/enablement/) + [![](/images/products-call-work-devices-navbar-int_Z2dP6.webp) ### Devices Professional telephones and hardware designed for clear calls and all-day comfort.](/en/products/devices) + [![](/images/products-build-automate-assistants-navbar-int_2ghUIJ.webp) ### Assistants ![AI icon](/assets/ai_icon.webp) Pre-configured, plug-and-play digital roles like FrontDesk and Workdesk. Ready to deploy instantly with zero coding required.](/en/products/ai/assistants) + [![](/images/products-build-automate-bots-navbar-int_Z1p57Vm.webp) ### Bots ![AI icon](/assets/ai_icon.webp) Prompt-driven, multi-channel conversational experiences. 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Manage conversations, automation, AI assistance, and customer context.](/en/products/customer-contact/) + [![](/images/products-integrations-addons-navbar-int_Z1Ka5ea.webp) ### Integrations & Add ons Expand your capabilities and natively connect your everyday business to keep all workflows unified.](/en/integrations/) * [Solutions](#) ![](/web-assets/f/290788/40x40/da156cbbb8/nfon-solutions-industries.svg) Industries Tailored solutions ![](/web-assets/f/290788/40x40/155f2a989d/nfon-success.svg) Success stories 54,000+ trust us + [![](/images/solutions-health-wellness-navbar-int_Z15q3kJ.webp) ### Health & Wellness Secure communication for better patient experiences and care delivery.](/en/solutions/health-wellness) + [![](/images/solutions-retail-ecommerce-navbar-int_zUgjw.webp) ### Retail & E-Commerce Connected communication for modern retail and customer engagement.](/en/solutions/retail) + [![](/images/solutions-finance-legal-navbar-int_1Dy5Ax.webp) ### Finance & Legal Trusted communication for regulated and security-conscious organizations.](/en/solutions/finance-insurance) + [![](/images/solutions-hospitality-travel-navbar-int_17WoBe.webp) ### Travel & Hospitality Seamless communication for exceptional guest experiences and service.](/en/solutions/hospitality) + [![](/images/solutions-publicsector-navbar-int_YyABB.webp) ### Public Sector Reliable communication for responsive public services and citizen support.](/en/solutions/public-sector) + [![](/images/solutions-energy-navbar_FDoix.webp) ### Energy Reliable communication for responsive customer service, even during outages and peak demand.](/en/solutions/energy) + [![](/images/solutions-costumerstroy-navbar-int_Z1MdOsM.webp) ### Customer Stories Real-world impact across every industry. 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") ![](/images/getstarted-writetous-navbar-int_ZY7MOf.webp) ### Write to us Fill out our request form. Our experts will respond as soon as possible. [Write to us](/en/request-information "Write to us") # Cloud telephony for information technology. Cloud communications promise a simple and flexible foundation for collaboration and best-in-class customer service. ![](/images/it_UMBI5.webp) ![](/images/it_Z1mlTTO.webp) ## Information technology & Cloud telephony. From unified communications to integrated support channels, cloud-based solutions enable IT teams to deliver exceptional service and drive innovation. ![](/images/financial_com_logo_ZUlpTp.webp) BUSINESS NEED ## Meet financial.com. financial.com develops stock exchange information systems and ensures that banks, stock exchanges, and financial service providers receive the most important information at all times. With 130 employees at locations in Europe, North America, and India, the key challenge was creating a unified work environment that simplifies external calls and enables seamless communication between customers and employees. ![](/images/financial-com_header_2_ZRaoWU.webp) BUSINESS CHALLENGES The outdated on-premise PBX system was difficult to maintain, offering limited options for analyzing and managing customer calls and traffic. Employees were restricted to fixed workstations, making flexible communication with customers impossible and complicating integration with modern communication standards. Workflow inefficiencies and the lack of flexibility led to wasted time and reduced productivity. Additionally, ensuring data security and legal compliance was essential but challenging under the current system. ## Innovative cloud telephony can benefit information technology companies in many ways: ![](/images/ecommerceintegrations_ZvgvwW.webp) Seamless integration. With Cloudya’s integration, you can now place external calls directly within Microsoft Teams\*. This seamless connection lets you communicate efficiently across platforms, keeping all your tools in one place for a smoother workflow. ![](/images/nfon-5-qualities-of-a-secure-voip-phone-you-can-trust_1ifwb4.webp) Secure systems. Experience peace of mind with stable systems and robust data security provided by our geo-redundant NFON data centers. Your data is protected and always accessible, ensuring uninterrupted service and reliability. ![](/images/easy-setup_24aSMI.webp) Streamline workflows. Harness the power of cloud communication to create efficient workflows and enhance professional collaboration. Experience seamless connectivity and boost productivity across your teams, allowing you to focus on what matters most. ![](/images/sip-trunk_5PdR9.webp) Hybrid work models. Experience a smooth transition to hybrid work models that can be implemented effortlessly and without disruption. Empower your teams to work flexibly and efficiently, ensuring productivity remains high, whether in the office or remote. ![](/images/frame-21-1_25Mjk8.webp) Our solution for Demeter: ## Cloudya Business Premium, Nmonitoring Queues, Microsoft Teams\* Integration. One app includes all features thanks to convenient Microsoft Teams\* integration Employees benefit from one solution for everything: from telephony, video conferencing, chats, and file sharing, to analysis and extensive reporting. The integration of Cloudya and Microsoft Teams\* combines all the features needed for modern communication in one unified working environment. Work productively and support customers from anywhere and any device Nmonitoring Queues help manage calls and identify opportunities for improvement Stable systems and data security, thanks to geo-redundant NFON data centres Cloud communication creates streamlined workflows and facilitate professional collaboration Hybrid work models can be implemented seamlessly and without any disruption ![](/images/reducedcosts_1cvRqb.webp) ## Costs model. NFON’s cloud communications quickly won over the decision-makers and employees alike, as the combination of innovative telephony services and fair pricing provided the ideal solution for financial.com’s challenges. ### How financial.com has benefited from Cloudya. [Get in touch](/en/request-information "Get in touch") [Learn more about Cloudya](/en/products/cloud-telephony/ "Learn more about Cloudya") ### Seamless transition. No interruptions during the transition to Cloudya. All functionalities remained reliably available and continued to create ideal working conditions for the sales team. ### Effortless security, The IT department benefits from automatic cloud backups, which provide greater security and reduce the workload on a day-to-day basis. ### Microsoft Teams\* Integration. Cloud communications and the Microsoft Teams\* integration with Cloudya create faster workflows in one single app. ### Work anywhere. Employees can work flexibly from any location, using the same contact number across all devices for seamless communication. “Our biggest challenge is to stay connected at all times. That’s why telephony is a key priority for us. NFON offered us a cloud communication platform that can cover all our needs. Thanks to Cloudya’s seamless integration with Microsoft Teams, we can now make calls directly from the app and benefit from streamlined workflows and insightful reporting with Nmonitoring Queues.” ![](/web-assets/f/290788/1920x1670/dedb3b14ff/financialcomfritzpschormeier.webp) Fritz Pschormeir Head of IT Infrastructure, financial.com ![](/images/unlocking-the-new-freedom-in-business-communication_ZvvEeo.webp) ## Upgrade with Microsoft Teams\* Integration. Employees switch between 35 apps over 1,100 times daily. NFON’s Microsoft Teams\* Integration brings PSTN calling and PBX features into one streamlined platform. [Learn more](/en/integrations/microsoft-teams/ "Learn more") ![](/images/banner-450-x-800-mobile_Z1tqnM1.webp) ![](/images/banner-1440x400_8iM5V.webp) ## Ready to get started? Let's do this. 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