Of course, the ability to work anywhere, anytime brings with it new challenges as there is no longer a clear demarcation between home and work life. The questions employers should be asking right now are: How can we make remote working feel less remote? How can we nurture our employees and help them improve their work-life balance?
Ultimately, it’s all about better communication and collaboration, as well as simplifying tasks with more automation. People need to feel safe; most also crave a sense of achievement. A working environment that feels as close to ‘normal’ as possible allows employees to complete their daily tasks, manage their projects, make progress – in short, feel more in control. Technology plays a key role in this, helping employees stay engaged, connected and creative, working together in teams and keeping communication channels buzzing.
With a distributed workforce, the focus simply shifts from the physical workplace to workspace technology. Organisations should look for solutions that are fast, real-time and reliable – regardless of internet connectivity, there must be a fallback feature to guarantee consistent performance. Omni-channel platforms keep business communication flowing, while ease of use is an important factor for seamless adoption.
All this doesn’t necessarily require a big investment in the middle of a global crisis. Businesses can make the most of what they already have by adopting tools that help them integrate their existing solutions for a better outcome.